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Yotel
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Reviews (4,166)
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100
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Reviewed 29 November 2022

The location was super convenient! The staff members were super lovely, efficient and professional! I had an booking issue with the accomodation initially, but Yotel’s staff member were really understanding and their fast email response helped resolve my issue promptly! Highly recommend to stay Yotel!

Date of stay: November 2022
    • Value
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Review collected in partnership with this hotel
Thank michelle3824mg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Aliff Ajis, Marketing at YOTEL Singapore, responded to this reviewResponded 4 weeks ago

Hi michelle3824mg,

Thank you for taking time to share your feedback!

Among all of the great features that YOTEL Singapore offers, our team takes the most pride in our stellar hospitality! We are glad to hear that you had a lovely experience during your stay with us.

Kind regards,
Aliff Ajis
Marketing Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2022

I had a great time staying at Yotel, and the bed was so comfortable that I felt relaxed after the tiring trip around town. The location was strategic too as it is near shops and cafes. It is close to the MRT station too.

Date of stay: November 2022
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank sabel082022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 28 November 2022

Location is nice 5mins walk from the MRT orchard. Malls are nearby. The room is too small you can hardly move and manuever your luggage. No space if you will work because no desk table and chair but robot walking around is cool.

Date of stay: November 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank kateD282DS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Brendan Daly, General Manager at YOTEL Singapore, responded to this reviewResponded 30 November 2022

Dear kateD282DS,

Thank you for your review.

The sleek design of our rooms was inspired by first-class air travel and we do our best to ensure that our visitors know just what to expect of us before their stay by including room descriptions, dimensions and photos on our website. The rooms accommodate a functional pull-out desk and chair although guests are also welcome to use our co-working space at KOMYUNITI on level 10 if they require additional space to work.

Glad to know you found our guest service robots, Yoshi & Yolanda, cool.

Kind regards,

Brendan Daly
General Manager

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Reviewed 27 November 2022

This is my third time to stay in this hotel, I used to stay in here when visiting Singapore each year. The hotel is clean and tidy, facilities and equipment are well maintained, especially the bathing areas. With good location in Orchard but not too crowded nearby, will definitely stay in it in my next visit.

Date of stay: November 2022
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank dannymahk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Aliff Ajis, Marketing at YOTEL Singapore, responded to this reviewResponded 4 weeks ago

Hi dannymahk,

Thank you for the amazing review! We're delighted our hotel's premium location, smartly-designed rooms and impeccable cleanliness were additive to your returned stays. We certainly look forward to welcoming you back again soon for another memorable getaway!

Kind regards,
Aliff Ajis
Marketing Executive

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Reviewed 26 November 2022

Not enough power points.
Pillows were too soft and not that comfortable.
Rooms only cleaned every 2 days.
Bar closes early
Gym is tiny
Staff were friendly enough
Very close to Orchard road, shopping and U.S food favourites with some locals

Date of stay: November 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jwatson2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Aliff Ajis, Marketing at YOTEL Singapore, responded to this reviewResponded 1 December 2022

Hi jwatson2022,

Thank you for taking the time to share your feedback.

YOTEL’s concept is inspired by first-class air travel and while our smartly-designed rooms accommodate a functional pull-out desk and chair, hotel guests are also more than welcome to use our co-working space at Komyuniti where there are plenty of seats with power points for guests to work in between the day.

We understand your concerns and apologise for the inconvenience of our temporary room cleaning policy, as we work to provide the best guest experience with the current labour crunch. Rest assured your feedback is taken into consideration.

Kind regards,
Aliff Ajis
Marketing Executive

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