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All reviews orchard road cool hotel mission control premium queen shaw house small room high tech ion orchard ironing board perfect location room service mrt station comfy bed city view short stay easy access hotel room
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Reviewed 4 weeks ago

Pros: great location, friendly staff, clean, fun robots Cons: rooms tiny, was next to a family who were talking all night until 3am and the walls paper thin, bed quite shuishy (would be good if you like a soft bed, however I prefer supportive hard ones)

Date of stay: November 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Navigate04702639625
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shushanta G, Manager at YOTEL Singapore, responded to this reviewResponded 4 weeks ago

Hi Navigate04702639625,

Thank you for sharing the valuable feedback of your experience with us and we really appreciate your comments. We're disappointed to find that our concept wasn't as you expected. At YOTEL Singapore, we pride ourselves on offering an experience inspired by first-class airline travel, providing everything our guests need and nothing they don't in our compact and smartly designed 'cabins' - a concept we realise is not for everyone.

Providing a good night’s sleep to every guest is critically important for us, that's why we provide our guests with 'SmartBeds™' in all 'cabins' which are equipped with Serta mattresses designed for superior sleep comfort and support. We are saddened to read that you found it to be too soft, moreover, that your sleep was disturbed by your neighbouring guests. Please be assured that we take noise complaints very seriously: not getting a good night sleeps is frustrating to anyone and in these situations, please do not hesitate to contact our crew at Mission Control by dialling '30' on your cabin's phone, who will do their utmost to take the necessary steps to ensure all our guests have a comfortable stay.

We hope to welcome you back and providing the true YOTEL experience on your next stay.

Sincerely,
YOTEL Singapore

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

If you're traveling with kids, they surely love to stay in this hotel. Meeting Yoshi and Yolanda surely an experience they won't forget and get the bunk bed room for a comfortable yet fun experience. The location is superb, if you happen to carry big lugage through the mrt access from wheelock place has escalator while acess from tangs only have stairs.

Date of stay: November 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank lkosasih
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

I've stayed in lots of hotels around the world but not one quite like this one. You check in at a computer which I've done before but it needs staff to confirm ID which makes it a little pointless. Check in was quick with staff to help. Room was small but very cool. The bed is in a seated position which is electronically lowered with the touch of a button for sleeping. This allows extra room at the end of the bed making it feel more spacious. Good choice of TV channels and there's novel storage solutions. There's also room under the bed to store cases but ours were too big which was a little disappointing. Bathroom is pretty much in the room with frosted glass to give a little privacy. Blinds are lowered in the bathroom as there are full length windows to the outside. One downside is that it's a wet room so once showered you're getting your feet wet if you need to use the toilet. The sink is next to the bed.

Now the coolest thing about this hotel is that if you need extra towels etc they send one of two robots that deliver to your door. Very fun and I'm sure kids would love it.

Didn't use pool or restaurant so can't comment.

Hotel is in a great location about 5 mins from Orchard road MRT station and near all the shops on Orchard Road. There's also a great cheap cinema about 3 mins away from the hotel. Great hotel for the price. I'd definitely stay again!

Date of stay: November 2018
Trip type: Travelled as a couple
2  Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

This hotel was great for a night in Singapore. Rooms are a bit small but we didn't mind as paid for standard. Nice view from bathroom. Pool was good but only 6 loungers outside so need to get them early. Nice restaurant with lovely food.

Date of stay: November 2018
Trip type: Travelled as a couple
Thank Reviewer94x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Choose this hotel for my business trip and it was absolutely amazing. Orchard road is around the corner. Access to many places and shops and the hotel itself is cool and modern with fantastic rooms equipped with everything u need in your stay although it's not a big room for a family . I would definitely come back to this hotel again next time

Date of stay: November 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mafshaheen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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