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“Fine hotel & good location” 4 of 5 bubbles
Review of Park Hotel Clarke Quay

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Park Hotel Clarke Quay
Ranked #47 of 309 Hotels in Singapore
Certificate of Excellence
Bergen, The Netherlands
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fine hotel & good location”
4 of 5 bubbles Reviewed 6 March 2012

The hotel is approx. a 25 mins. drive from Changi airport by taxi (+/- SD 20,-) and is very well located near Singapore River; Clarke Quay and Robertson Quay are only minutes away with lots of bars and many restaurants (incl. European food) there are also some shopping malls nearby. The nearest MRT station is 10 mins away (Clarke Quay). Shopping heaven Orchard Road is about 15 mins. walking. The hotel lobby is not very big but the hotel staff is efficient and very nice and helpful. Free wifi is only available on the ground floor and possibly the 2nd floor but certainly not on the 7th floor (where we stayed). There is an ethernet outlet in the room for a wired internet connection but that is not free. The Superiour rooms are rather small (not a lot of space to put away your luggage) but they are very clean and the overall condition is very good, the beds sleep well and the airco is nice and quiet; the bathroom is well equipped and the rainshower is so refreshing!
The hotel has a good size outdoors swimming pool with a whirlpool, showers, changeroom and a bar. The restaurant serves good food (we had the seafood buffet) but the coffee was a little disappointing but luckily there is a Starbucks 5 mins. away where you can also have croissants and muffins if you don't like a big breakfast.
Conclusion: good hotel, fine location and most important very friendly and helpful staff!

  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Ferry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHCQExec_office, General Manager at Park Hotel Clarke Quay, responded to this review, 12 March 2012
Dear Valued Guest

Thank you for choosing Park Hotel Clarke Quay as your preferred choice of stay during your recent visit to Singapore.

I am truly delighted to learn that you have an enjoyable stay with us and we are grateful for your commendations towards the hotel's vibrant location, its facilities and our quality service. We have noted on your constructive feedback on the coffee quality and and will conduct a review to seek for improvement where possible.

We appreciate you taking time to share your experience with us and look forward to welcoming you again to Park Hotel Clarke Quay in the not too far distant future!

Warmest regards
Angeline Tan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 6 March 2012

The staff are all extremely pleasant and helpful. The room was a good size and well maintained. There is a tiny lobby/public waiting area but this seems common in Singapore. The location is more Robertson Quay than Clarke Quay but taxis are not expensive. The sightseeing bus stops just over the main road.

  • Stayed March 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bigkev53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHCQExec_office, General Manager at Park Hotel Clarke Quay, responded to this review, 12 March 2012
Dear Valued Guest

Thank you for choosing Park Hotel Clarke Quay as your preferred choice of stay for both of your visits to Singapore !

I am truly delighted to learn that you have an enjoyable stay with us and we are grateful for your commendations towards the hotel's vibrant location, its facilities and our quality service.

We appreciate you taking time to share your experience with us and look forward to welcoming you again to Park Hotel Clarke Quay in the not too far distant future!

Warmest regards
Angeline Tan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spain
Level Contributor
87 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 3 March 2012

I stayed at Park Hotel Clarke Quay for 2 nights on a trip from the UK to Australia. Singapore was a stop over to break up the journey. I was travelling with my husband and another couple and we all liked the hotel.

The staff were very helpful. One of our suitcases had been damaged during the journey and they arranged to get it repaired within 24 hours. They made a charge, of course, but they had to out-source the repair and get it returned within a 2 night stay. They did a good job, it lasted for the next 12 flights! Yes, this was the first hotel on a BIG holiday.

The rooms are pleasant, albeit a bit on the small side, but then so many city based hotels do have small rooms these days. They were certainly nice and clean and the beds were comfortable.

There is large swimming pool with a nice pool area. We didn't use the pool as we were not there long enough, but it did look inviting.

The hotel provided a very good breakfast selection (we had breakfast included) and there was a chef in attendance to make fried eggs, omelettes, etc.

The location is very good, just a couple of minutes walk to the river and to bars, shops and restaurants. I can't comment on whether it was good value for money because the hotel was booked in a package with other hotels, flights, transfers etc.

I would certainly stay here again.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Jean-in-Spain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHCQExec_office, General Manager at Park Hotel Clarke Quay, responded to this review, 6 March 2012
Dear Valued Guest

Thank you for choosing Park Hotel Clarke Quay as your preferred choice of stay for both of your visits to Singapore !

I am truly delighted to learn that you have an enjoyable stay with us on both your stays and we are grateful for your commendations towards the hotel's vibrant location, its facilities and our quality service; in particular the Concierge that has assisted in the repair of the damaged suitcase.

We appreciate you taking time to share your experience with us and look forward to welcoming you again to Park Hotel Clarke Quay in the not too far distant future!

Warmest regards
Angeline Tan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
123 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 bubbles Reviewed 3 March 2012

Unfortunately we only stayed here for 1 night and that is the only negative point. Room excellent, breakfast really good, location very good near the river aaaand staff was excellent. The guys at the concierge desk really are the best...when it didn't stop raining we decided to go shopping and asked for a taxi to one of the shopping centres on Orchard Rd. they immediately informed us about the free shuttle bus running every hour. I wanted to go upstairs to get our umbrellas, but no need to, they've provide you with umbrellas. Would love to stay here again.

  • Stayed March 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank londonmatDE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHCQExec_office, General Manager at Park Hotel Clarke Quay, responded to this review, 6 March 2012
Dear Valued Guest

Thank you for choosing Park Hotel Clarke Quay as your preferred choice of stay during your recent visit to Singapore.

Although it was for a short one night stay, I am truly delighted to learn that you have an enjoyable stay with us and we are grateful for your commendations towards the hotel's vibrant location, its facilities and our quality service.

We appreciate you taking time to share your experience with us and look forward to welcoming you again to Park Hotel Clarke Quay in the not too far distant future and staying longer with us!

Warmest regards
Angeline Tan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 28 February 2012

The Park Hotel is a very nice hotel, in a great location. There are shops and restaurants within close proximity, otherwise taxis are available from the lobby, for quite cheap. The buffet breakfast, served daily is definitely worth while paying for, during you're stay. The staff were absolutely lovely and could not be faulted. The rooms are very small, but never the less, a very enjoyable stay.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank 131Anonymous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHCQExec_office, General Manager at Park Hotel Clarke Quay, responded to this review, 2 March 2012
Dear Valued Guest

Thank you for choosing Park Hotel Clarke Quay as your preferred choice of stay during your recent visit to Singapore.

I am truly delighted to learn that you have an enjoyable stay with us and we are grateful for your commendations towards the hotel's vibrant location, its facilities and our quality service.

We appreciate you taking time to share your experience with us and look forward to welcoming you again to Park Hotel Clarke Quay in the not too far distant future!

Warmest regards
Angeline Tan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Hotel Clarke Quay

Property: Park Hotel Clarke Quay
Address: 1 Unity Street, Singapore 237983, Singapore
Phone Number:
Region: Singapore > Singapore > The Quays
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#35 Romantic Hotel in Singapore
#42 Business Hotel in Singapore
#47 Luxury Hotel in Singapore
#68 Family Hotel in Singapore
Price range (per night): ₹ 9,156 - ₹ 17,461
Hotel Class:4 star — Park Hotel Clarke Quay 4*
Number of rooms: 336
Official Description (provided by the hotel):
With classic architecture inspired by Singapore’s colonial past, Park Hotel Clarke Quay is a tropical retreat in the heart of the city, conveniently located next to the entertainment and dining hub of Clarke Quay and the iconic Singapore River. Enjoy sweeping views of the city skyline and the river from the hotel’s 336 rooms and suites. Pampering facilities including a 25m outdoor pool and adjoining Jacuzzi, a spectacular deck and bar and cabana style spa pavilions – perfect additions to an ideal getaway. ... more   less 
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Also Known As:
Park Hotel Singapore
Park Hotel Clarke Quay Singapore

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