Good services from all staff at receptionist
Good location, near Bugis MRT.
Good facilities with high speed wi-fi connections.
Easy to reach the hotel & near from the local market & various of local food.
The rooms very clean,the breakfast was also very good and the eating was ok but i
didnt realise that it did not have a pooL the location was central the internet stands were a bit cramped for room xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
the bed sheet, the replace one which not yet wash. There are some mark on the bed sheet(blood or drink,etc), i use a wet tower and can remove those mark easily and hence I sure it not yet wash. Not happy about this.
One of our top priorities is to ensure that proper hygiene and cleanliness are practiced at all times.
We will intently look into the concern you have raise in our efforts to consistently improve our level of service.
Rest assured that we had highlighted this matter to our Housekeeping team for their immediate follow up.
Thank you for taking the time to reflect on your experience at the Ibis Singapore Bencoolen and we hope to have the pleasure of welcoming you back soon.