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“No nonsense” 4 of 5 bubbles
Review of Ibis Singapore on Bencoolen

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Ibis Singapore on Bencoolen
Ranked #63 of 309 Hotels in Singapore
Certificate of Excellence
Bruges, Belgium
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“No nonsense”
4 of 5 bubbles Reviewed 30 July 2012

We stayed twice two nights in this typical big city big business hotel. No nonsense. No special atmosphere. Convenient location close to Bugis junction (MTR) and Little India. Rooms clean, comfortable, rather small, fridge, wifi (not always high performance). Bathroom OK. Staff efficiënt, friendly, helpful, but don’t expect that special guest feeling. You can get what you pay for: room service, laundry.... Not cheap, surely not too expensive. Breakfast buffet OK. As you could expect best fruit and regional specialties were quickly out and it took time to have it complemented. The restaurant closes at 10pm. After that you have to rely on barfood. The sandwich we had was very expensive and very poor quality.

  • Stayed July 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank EasynJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review, 6 August 2012
Your valuable comments had identified instances in which we should provide an exclusive service for all of our guests.

We take a serious view of the areas where improvements can be made; rest assured that your feedback has been conveyed to our Front of House and Food and Beverage teams, and steps have been taken to rectify this lapse in quality and service immediately.

Thank you for sharing your experience, and we hope to have the pleasure of welcoming you back to ibis Singapore on Bencoolen soon.

Regards,
Namirah
Quality Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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6,074 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (601)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Dhaka City, Bangladesh
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 30 July 2012

The location is absolutely fabulous. So close to everything still away from all the chaos.The staff are very nice and welcoming. The room was spacious- way bigger than my expectation in Singapore. The room was very nicely laid and quite comfortable. Great Value for money.

  • Stayed August 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank AnkanSiddiquee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 30 July 2012

We enjoyed our stay alot, much due to being on Bencoolen st, where we were close to Bugis Junction, markets, eateries, Bugis mall and the metro. Marina bay, and orchard shopping districts are but a 20 -25 min walk away, and so was the city centre. China town and Mustafa are also close by. Aside from the prime location, the room was clean, equiped with a fridge, safe, desk and integrated sofa. Personally the strong signal wifi was a plus, but the useful tv channels for attractions, hardwood door for a soundproof sleep and secure floor entry all worked towards our liking. Having friends in town was also convenient for them, when taking us home as everyone knew Ibis; if by anything at all it towers into the sky.

Room Tip: Rooms adjacent to lift have better views of the city.
See more room tips
  • Stayed July 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Treepham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
97 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed 30 July 2012

Whether for a business or sightseeing trip, this hotel is recommended. Its location and service quality are good.

My room, with a queen size bed, was comfortable and clean. Its floor area though is somewhat small. The bathroom is adequate in size. The washbasin area lacks space for toiletries, in the absence of a shelf. WiFi connection is reliable at daytime, but late at night it goes off and on intermittently.

Staff is helpful and courteous. Public transportation is accessible: the bus stop is right in front, taxis are plentiful. A large 7-11 store is right beside the hotel. Sim Lim Square is a stone's throw away, as is Bugis. Breakfast has a good range of offerings.

  • Stayed July 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank nav795
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
42 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 30 July 2012

I like this place. It is in bugis, around 10mins walk to bugis mrt. You can shop, dine and walk around in bugis. There are many small boutiques in bugis which is very different from Orchard. There is a famous chinese temple just in front of the hotel and a food court which offer a wide range of local food.
The hotel room is very small, but clean. Overall, it is a satisfy stay.

Stayed July 2012, travelled on business
Helpful?
2 Thank Joanne94203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis Singapore on Bencoolen

Property: Ibis Singapore on Bencoolen
Address: 170 Bencoolen Street, Singapore 189657, Singapore
Region: Singapore > Singapore
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#36 Family Hotel in Singapore
#37 Business Hotel in Singapore
#38 Romantic Hotel in Singapore
Price range (per night): ₹ 6,758 - ₹ 10,240
Hotel Class:3 star — Ibis Singapore on Bencoolen 3*
Number of rooms: 538
Official Description (provided by the hotel):
Ideal hotel location in Singapore next to Singapore shopping & business centers with an 8-minute walk to Bugis MRT. TASTE Restaurant serves international cuisine and local Singapore dishes daily. Best Economy Hotel in Asia Pacific by TTG in 2009-12. Certificate of Excellence awarded by Tripadvisor in 2012-15. FREE WiFi access, international adaptors, USB chargers, complimentary access to 2,300 newspapers, free use of a bamboo bicycle and Reloadable EZ-link card. ... more   less 
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Also Known As:
Ibis Singapore On Bencoolen Hotel Singapore
Accor Singapore On Bencoolen

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