We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“VERY TERRIBLE SERVICE AND MANAGEMENT!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Goldkist Beach Resort
Ranked #199 of 231 Speciality Lodging in Singapore
Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“VERY TERRIBLE SERVICE AND MANAGEMENT!”
Reviewed 5 January 2012

Bad bad bad experience at goldkist chalet! I had booked the chalet for a company event on 6th, 7th and 8th Nov 2011. Despite paying higher price for their so-called "newly renovated room", what I had gotten was a room which leaked water during a downpour. And so, it rained on the second night, the roof was leaking in water and so it kind of "flooded" the room. Unfortunately, my friend who had left his phone on the floor (as he was sleeping on a mattress beside it), was soaked in water. So we had asked the staff, Ajaj, who claimed he was a manager to take a look at the condition of the room as well as the phone. We had asked for a compensation and he promised us he would take care of this matter and settle it. He also told us to write a letter to the management regarding this. So we did. And received an reply for the enquiry. But there was no reply since after 2 weeks. We called and asked him but he claimed he did not receive the letter! As we had evidence that the letter was received by them, then he changed his statement that he overlooked it and said he would settle it (again). We requested he get back to us but no, he did not. And again 1 week later we called back and request to talk to the higher management, and he said he said he was the high managment already. Such irresponsible manager that I've ever met in my life. Despite promised us he would called back for times and times again, we DID NOT received a single call from him. We are the ones who always called. And when we requested for his direct line, all he told us was that he would call us, if not call the front desk number.

The reason I'm writing this review now is because we have not get any responds or compensation from him! yes, it's 2012 and it's not settled yet.

Calling out for Ajaj, the manager, can you settle this asap?!!

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank goodvictory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
200

128 reviews from our community

Traveller rating
    1
    6
    13
    10
    98
See reviews for
48
16
7
7
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Japanese first
  • Russian first
  • Any
English first
UK
Level 6 Contributor
102 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 28 December 2011

Only used this as we had a midnight flight out and the current hotel couldn't help us out.

Bathroom door was jammed shut. TV did not work, So went to the nearest shopping mall.Someone did come and get the door opened but we were not to shut it again for fear of imprisonment within the bathroom.

Would not recommend this place for anything more that a transit stay. However the nighttime view of the tankers in the bay were pretty spectacular. Setting close to the beach and the jogging / cycling tracks also created a nice atmosphere outside of the camp

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrdeeping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Singapore hotels

singapore
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 December 2011

Horrible experience @ room A01. Cockroaches greeted us first thing we enter the room, fridge was dirty and smelled horrible. Toilet sink was dirty and falling off.

On the 2nd floor, mattress were dirty and gave us rashes. The resort definitely need a spruce up...

  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank envisage06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, Delhi, India
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 December 2011

if you have no other option all beach side hotels in Singapore are full then it might be a good option.........if u live in a room full of dirt,u dont use a soap or shower gel every, u dont like talking to people and u walk 2km daily for your food, then u will feel like home only, for young bachelor boys going for beach party n fun dis could be nice pllace to stay...other wise dont waste your money, som1 is gifting without considering you den you dont have any other option (which happened with me )

  • Stayed May 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RjDtravler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 November 2011

although its dirty.n the staffs there r unfriendly(they jus dun smile at all..n they r all non-Singaporean..)...but past 2 years..I hv been there..once a year....4 a bbq gathering w family n kids....love it cos its near the sea...tats the only thing tat makes us go back...actually..tis chalet can be a good place 4 tourists n sg ppl...they jus nee to hire ppl who really do a clean hsechores...hardworking..n oso hire friendly staffs......n everything will be good..n I guess..business is sure to go up....I dun understand wat the management is tnking....r they giving up on tis chalet ? so disappointed...if only..someone take over tis chalet..n turns it into a better one....tat would be great :)

Room Tip: btw..if u wanna book tis chalet...be sure to ask..if they r newly renovated first....u will like it...
See more room tips
  • Stayed December 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Agnes200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Singapore hotels
1.7 km away
Park Avenue Changi Hotel
Park Avenue Changi Hotel
#96 of 312 in Singapore
397 reviews
1.5 km away
Capri by Fraser Changi City
Capri by Fraser Changi City
#44 of 312 in Singapore
1,250 reviews
7.3 km away
Changi Cove Singapore
Changi Cove Singapore
#100 of 312 in Singapore
312 reviews
Show Prices
Show Prices
Show Prices
4.4 km away
Crowne Plaza Changi Airport
Crowne Plaza Changi Airport
#35 of 312 in Singapore
4,405 reviews
6.5 km away
CherryLoft Resorts
CherryLoft Resorts
#34 of 79 in Singapore
76 reviews
6.6 km away
D'Resort at Downtown East
D'Resort at Downtown East
#160 of 312 in Singapore
180 reviews
Show Prices
Show Prices
Show Prices

Been to Goldkist Beach Resort? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
200
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Goldkist Beach Resort

Property: Goldkist Beach Resort
Address: 1100 East Coast Parkway, Singapore 449880, Singapore
Region: Singapore > Singapore
Hotel Style:
Ranked #199 of 231 Speciality Lodging in Singapore
Hotel Class:3 star — Goldkist Beach Resort 3*
Number of rooms: 1
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA so you can book your Goldkist Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Goldkist Beach Hotel Singapore
Goldkist Beach Resort Singapore

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing