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“Terrible !! Never again !”

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Park Avenue Clemenceau
Certificate of Excellence
Singapore, Singapore
Level 4 Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Terrible !! Never again !”
Reviewed 18 October 2009

Terrible. First thing they made me sign off for all the items in the "Service" Apartment. The place is totally run down. The carpets are full of stains. Furniture is old. Ants were running around everywhere. Service was terrible. Very unprofessional staff. They could hardly speak english. When asking for an extra key, they couldn't do it. TV was not working. I ad to ask few times for someone to come and look at it. Very little hot water was available. Couldn't fill a bath tub with warm water. Not even soap was provided. No towels at the very small pool. The place was very noisy, as exhausts were outside my room. I have never seen anything this filthy in Singapore.

  • Stayed September 2008, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FannyBrice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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175 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Brisbane
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 26 June 2008

Good location. Near restaurants, riverwalk etc. However, that's where the good stuff including the (in-)famous Singapore efficiency ends.

Asked to fill out an inventory list on arrival to confirm everything they said they had was there. I am sure travellers everywhere are thinking of flying for the better part of a day to Singapore with two children < 3 years to rip off a couple of tea spoons. On departure, had the Room Service Rep hanging over me for a signature for the inventory list while I was trying to change a nappy. Unbelievable.


Service appalling. Meant to be a serviced apartment but has no apparent services....or soap, dishwashing liquid/powder or any of the other basics that are typical on arrival at a serviced apartment. We did get a free voucher for a movie which we could have watched on the TV if it worked.

Common areas on way to rooms in dire need of a refurb or could somebody clean them please. Not sure if that would fix the smell though which was a cross between stale cigarette smoke and rising damp.

Thankfully, the rising damp smell had subsided in the apartment. The aroma of cigarettes passed unforutnately had not.

Second bedroom had no room for second childrens bed which meant child #2 was in a cot in the main bedroom in front of the closet. We didn't stay long enough to need to use the closet.

Allocated 3 towels - too bad there was four guests.

Bathrooms had no hot water on arrival.

The quiet room was actually reasonably quiet once the two cranes and the jackhammers on the construction site next door shut down at about 9.30 pm.

Stayed less than 24 hours but had to eat the 3356 SGD weekly rate for the pleasure. The long and the short of it is that, having been to Singapore heaps of times, there is no excuse for not having a nice reasonably priced place to stay. Park Avenue Suites is not one of them. Do yourself a favour and try somewhere else.

  • Liked — Leaving...ok the location is pretty good.
  • Disliked — It was just awful from start to end.
  • Stayed June 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Marcelco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Avenue Clemenceau

Property: Park Avenue Clemenceau
Address: 81A Clemenceau Avenue #05-18 Park Avenue Clemenceau Suites | UE Square, Singapore 239918, Singapore
Region: Singapore > Singapore
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #29 of 230 Speciality Lodging in Singapore
Price range (per night): ₹ 9,782 - ₹ 12,086
Hotel Class:4 star — Park Avenue Clemenceau 4*
Number of rooms: 150
Official Description (provided by the hotel):
Work in a definitive world-class environment. Live in the lap of luxury. Play in a landscape of never-ending excitement. Such is the tantalising allure of a well-rounded stay in Park Avenue Clemenceau. True to our belief in seeing things your way, this serviced apartment is sited in one of Singapore's most enviable spots, next to the riverside and close to all the thrills of the city. Enjoy a colourful stay where every day brings new surprises in the most delightful ways.Live - Indulge in the best of modern comfort with sweeping views of the city from one of our 150 fully-furnished suites available in one- to four-bedroom options.Work - Get some serious work done in between dips at our poolside or at our business centre that comes complete with office facilities.Play - Choose from an eclectic mix of riverside wine and dine establishments or let your hair down in the up-tempo quayside clubbing district after a hard day's work. ... more   less 
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Also Known As:
Park Avenue Hotel Singapore
Park Avenue Clemenceau Singapore

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