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“Wow Fantastic Hotel !”

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Crowne Plaza Changi Airport
Ranked #33 of 306 Hotels in Singapore
Certificate of Excellence
Perth, Australia
Level Contributor
66 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Wow Fantastic Hotel !”
Reviewed 28 April 2012

Amazing hotel on every level, wish I was staying longer ! Beautifully decorated and luxurious bedrooms with gorgeous bathroom and huge walk in glass shower, everything is here that you need toothbrush, toiletries etc. Huge comfy bed, large flat screen tv ,plenty of channels. Extremely helpful and polite staff, nothing is too much trouble.
Amazing breakfast, if you have to check out earlier than 6am for a flight they will do you a grab and go breakfast and drink. So convenient to be attached to Changi , easy to pop over and get what you need in the shops. Great view from ceiling to floor window of control tower and runway, and pretty quiet considering ! My only small gripe is internet should be included in the price .
Have eaten in the Azur buffet before, well worth it if you like seafood , great choice of food for everyone.
Briliant place to stay !

  • Stayed April 2012, travelled on business
    • Value
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Helpful?
1 Thank ozzyprice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review, 18 May 2012
Dear ozzyprice,

Thank you for your wonderful rating and positive comments on Crowne Plaza Changi Airport. We are most delighted to know that your experience was so good that you wished you stayed longer.

Thank you for the frank feedback on the internet charges as well. We understand that internet connectivity is highly important to our guests and we are already looking into this.

We look forward to seeing you at Crowne Plaza Changi Airport on your next trip to Singapore!

Cheers,
Carrie Sim
Crowne Plaza Changi Airport
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4,167 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (821)
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perth australia
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 28 April 2012

Don't hesitate to stay here if you are transiting over night. Ultra modern and It is just so convenient. You literally pick up your bags and walk less than 100 paces to the hotel entrance that is attached to terminal 3. Very well sign posted and easy to find. The rooms are spotlessly clean and the staff are also very service oriented.

We are Intercontinental ambassadors but have got used to never being given upgrades as they tout they will give you (if available). This time however we were greeted with the news that we had in fact been upgrade to a two bedroom suite. The room was stylish, comfortable with great bath products. Nothing better than hopping off a plane and into a bubble bath. I am a light sleeper but did not have trouble with noise being at the airport.

Room service was limited but the Chicken rice I ordered was fantastic.

This is the best airport hotel I have ever stayed at anywhere in the world. We usually go to an airport hotel with low expectations as transit hotels are a necessary evil to wait for your next connection. They are also guaranteed a clientele so the service base is usually not as strong. I left this hotel with a warm vibe and pleased we have found a great transit hotel which will influence what airlines we will fly to break our trips in Singapore (we also love Singapore airlines so that is not a problem for me :-) ).

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
1 Thank susanPerthAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review, 18 May 2012
Dear susanPerthAustralia,

Thank you for rating us with five stars. It is an honour to be considered the best Airport Hotel you've ever stayed in. Thank you also for your wonderful compliments of our good service, cleanliness and food - in this case Chicken Rice. It is always a great pleasure to read positive comments from our guests.

We look forward to seeing you again on your next trip to Singapore!

Cheers,
Carrie Sim
Crowne Plaza Changi Airport
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Halifax,Nova Scotia
Level Contributor
238 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
Reviewed 27 April 2012

This has to be one of the nicest airport hotels in the world.Huge bright rooms with floor to ceiling windows allowing great views of the jets landing.
Nice bath and shower.Very nice outdoor pool which was very quiet considering its proximity to runways.
Very new and clean.Nice spacious lobby.Easy access to terminals and gates.

  • Stayed March 2012, travelled as a couple
    • Value
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Helpful?
Thank heeto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review, 2 May 2012
Dear heeto,

Many thanks for the excellent rating you have given Crowne Plaza Changi Airport and we are glad we're "one of the nicest airport hotels in the world" in your book. It's a great joy for us to know that you enjoyed staying with us.

We hope to have the opportunity to impress you again on your next stay with us!

Cheers,
Carrie Sim
Crowne Plaza Changi Airport
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Adelaide, Australia
Level Contributor
80 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed 27 April 2012

This is the second time we have stayed here and again it was great. This time we stayed in a nonsmoking king room about A$280 inc breakfast for two. We love this hotel for the convenience, lovely large rooms and fantastic variety for breakfast, Asian and American. It's quiet given its closeness to runways and I'm a light sleeper! It is a bit expensive but we felt
after arriving from Shanghai after 2 long flights and a long layover in Bangkok we were more than happy to just walk here and be in our room and showering in less than 1/2 hour, rather than spending that time on a taxi ride into Singapore city. It means less time wasted between flights too as its so easy to change terminals and get to the hotel. And it's a cheap MRT ride into Singapore the next day if you need to get around.
Highly recommended


  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Davwend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review, 2 May 2012
Dear Davwend,

Thank you for your wonderful review of Crowne Plaza Changi Airport. We are very pleased to know that your stay here was fantastic. It is always a joy to read positive comments on our hotel and we are glad that from the food to the room, everything worked together to create a memorable experience for you.

Thank you for recommending us to other travelers!

Sincerely,
Carrie Sim
Crowne Plaza Changi Airport
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Sydney, Australia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 April 2012

This is another great transit stop whilst travelling.

Rooms were more than functional given a 20hour transit stop between flights. Not quite as clean as I'd like (cleaners forgot a dirty rag in the bathroom).

My only gripe would be the lack of wireless internet - surely for an airport hotel of such calibre as the Changi, the hotel should offer free wifi as most hotels would. The room had an ethernet cable to connect a laptop, however given I was travelling with an ipad, this was of no use to me. Despite instructions on how to connect via wifi, it never worked. I didn't end up following up as we ran out of time.
Location was within a few minutes walk to an airport shopping precinct, which also had a few indoor playgrounds handy for kids wanting to run around and stretch their legs until late.

Room service food was good, and brought in on an extendable table that we could comfortable dine around.

Aircon was mostly ok - it had a little lapse when we first arrived, but seemed to magically right itself in a few hours - I suspect there was a little outage.

Checkin was quick and easy - service was very polite and friendly.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Treeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review, 2 May 2012
Dear Treeee,

Thank you for your balanced review of our hotel. We are constantly looking to provide superior service and accommodations and your comments are very important to us. We appreciate the candid feedback we receive and welcome any opportunity to improve.

I do apologise that the room was not clean. This is not our usual level of service and we are definitely looking into this with our housekeeping department.

We understand that internet connectivity is highly important to our guests and we are already looking into this.

Thank you once again for your candid review. We hope to host you again on your next trip.

Sincerely,
Carrie Sim
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Changi Airport

Property: Crowne Plaza Changi Airport
Address: 75 Airport Boulevard | Changi Airport Terminal 3, Singapore 819664, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Singapore
#15 Business Hotel in Singapore
#16 Romantic Hotel in Singapore
#17 Spa Hotel in Singapore
#33 Luxury Hotel in Singapore
Price range (per night): ₹ 9,977 - ₹ 14,772
Hotel Class:5 star — Crowne Plaza Changi Airport 5*
Number of rooms: 563
Official Description (provided by the hotel):
Voted the World's Best Airport Hotel by international travellers in the prestigious Skytrax World Airport Awards for 3 consecutive years (2015, 2016 and 2017), Crowne Plaza Changi Airport's modern architecture combined with hints of nature gives you a glimpse of what to expect in Singapore - a modern garden city. Just steps away from the departure and arrival hall, rejuvenate in the comforts of our calming room or visit our spa for a range of massage treatments. A cutting-edge air-conditioned linkbridge connects the hotel to world-class Changi Airport Terminal 3, with Terminal 1 accessible by SkyTrain and Terminal 2 accessible via a mezzanine link bridge. We are just 10 minutes from Changi Business Park, Singapore Expo and 25 minutes from the city by taxi or MRT. An award-winning airport hotel offering contemporary soundproofed rooms with comfortable beds and spacious modern bathrooms, it is the perfect hotel for a quick stopover between long-haul flights. Crowne Plaza Changi Airport is more a business hotel with a resort ambience. Discover the tropical resort hidden within the hotel with courtyard gardens, a landscaped pool area and peaceful garden views from the Lobby Lounge or al fresco courtyard. Immerse yourself in '70s glamour at bar'75 with intimate nooks for cocktails, dine Cantonese-style at Imperial Treasure or have a buffet of international delights from Azur. Host a tropical garden reception, conference or wedding in our seven meeting rooms and ballroom. Stunning design and the latest technology ensure a successful event with us. ... more   less 
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Also Known As:
Crowne Plaza Singapore
Crowne Plaza Changi Airport Singapore

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