We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hard Rock Hotel Singapore
Nearby Hotels
Le Meridien Singapore, Sentosa(Sentosa Island)(Great Value!)
US$ 192
US$ 183
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$ 183
US$ 162
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$ 261
Booking.com
View Deal
  • Free Wifi
  • Free Parking
W Singapore Sentosa Cove(Sentosa Island)
US$ 334
US$ 299
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Resorts World Sentosa - Equarius Hotel(Sentosa Island)(Great Value!)
US$ 276
Expedia.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Shangri-La's Rasa Sentosa Resort & Spa(Sentosa Island)
US$ 335
US$ 308
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$ 207
US$ 189
Agoda.com
View Deal
  • Free Parking
  • Pool
Capella Singapore(Sentosa Island)
US$ 16,680
US$ 1,568
Hotels.com
View Deal
  • Free Wifi
  • Free Parking
US$ 966
Booking.com
View Deal
US$ 685
US$ 631
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (2,227)
Filter reviews
2,227 results
Traveller rating
489
809
541
214
174
Traveller type
Time of year
LanguageAll languages
More languages
489
809
541
214
174
Show reviews that mention
All reviewspull out beduniversal studiosstay at hard rocksand poolsea aquariumhard rock cafeman made beachswim up bargreat pooldeluxe roomvivo citysentosa expressresorts world sentosaother attractionshotel pooltheme parkyoung kids
Filter
Updating list...
1,744 - 1,749 of 2,227 reviews
Reviewed 26 February 2012

Was here on business/holiday. 1st the location- Choose this hotel if you're going to the Universal Studios or go for the Hotel Michael. Train services are about 5 mins walk away. Went to the nearby Vivo City, and train rides were included in the hotel package. USS is about 7 mins walk away. Overall location is fairly good for USS.
The room I was given is fairly large and comfortable. If you're not a smoker, watch out, I believe some floors are smoking floors? The bathroom is quite nice, shampoo dispenser faulty, complained and still is faulty when I left. Beds are comfy and clean. Has hair dryer, a safe, complimentary water in fridge.
Had some drinks with friends in the room, asked for a bucket to ice our drinks, but was told that they charge for the bucket. Wi fi is chargeable....I like KL, they offer complimentary wifi if you're a guest.
The Hard Rock Hotel don't have a Hard Rock Cafe, it's situated about 5 mins away. The HR Hotel's bar closes at 12 & the Cafe closes at 1am. Nice to know if you're looking for drinks.
For the price one pay for the rooms here, I guess value for money here is wayyyy down.
I guess we were paying for the decor, which is, I must say quite nice ( I had the Jimi Hendrix room). Oh yeah the room comes with a ipod docking station/player. it works but you need to figure it out. Despite it's name, this hotel is nice but the experience could have been much, much better.

Room Tip: Ask for a bigger room, some are quite small. Remember to chill your beverages, they charge if you ask for a ice bucket loan. Wifi yes, but chargeable.
  • Stayed: February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank jcyh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2012

Luckily I stayed only 1 night and paid under promotional rate (less than SGD 200) otherwise was totally not worthed staying here. They are just selling big name "HARD ROCK". Having a rate of more than SGD 330 a night should have been quite promising but not in reality.

Lobby looks dull and dark, check in & check out process were okay, nothing special. Carpet in the corridor kinda smelly, and again dark. Room is big & spacious but with standard facilities, nothing fancy that worths for more SGD 330 a night stay. Bathroom is small although they have separate shower & toilets but the size is slightly bigger than "T***E" hotel bathroom size and with very standard amenities; toothbrush, body lotion, plastic bag, hair net and refill handwash & refill bath & shampoo gel. Hint : You can find your complimentary mineral bottles inside the minibar fridge.

If you are planning to stay here just to be near USS then better look for others like Festive or Michael, not too sure as well but at least closeby than Hardrock. Otherwise better stay in the city area, Singapore is not that big, you can easily hop on the RWS free shuttle bus from certain hotels or take a bus which stop directly in the basement.

And one more thing, be careful their WIFI is not free.

  • Stayed: February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank xtnas99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2012

Love the design and decor of the lobby, rooms and pool. But when it comes to service... I really hate it! They failed to deliver it right from the v basic! V appalled at how there is a charge of minimum $5 for plates and forks to be delivered to the room. Not asking for a glass of milk but simply, plates and forks! How can a hotel charge its guest for that? My impression of a hotel is to provide the basic amenities, plate and fork included. Next, back to the very first point of contact, when I checked in, the front office agent failed to provide a thorough explanation rgd internet charges which gave me the impression that it is free. I was simply told that to access the internet I simply had to key in the Internet access code which was written done on the card for me. Anyone would be under the impression that it's free. Of course, I could have asked to verify if there would be any charges. But the point I'm trying to drive at is the need for front office agents to always anticipate. Another issue I had is that for every device used to access the Internet there'd be an additional charge. For example, if u use two devices to access the Internet you will pay double. Ridiculous!! They waived it for me -great- and when I wanted to speak to the manager directly to feedback, I was simply told that the manager is too busy. Hello... this is not the way you handle a guest complaint/ appreciate a guest's desire to feedback! 

  • Stayed: February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank wallofgold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2012

We decided to spend 2 nights in Sentosa. Did online booking and got better rate.

Good things about hotel:
1. Connected to Universal studio, Sentosa recreation center, Casino, mono-rail station and mall.
2. Swimming pool is excellent
3. Live music at night

Not so good things:
1. Rooms are smaller in size.
2. Corridor is very long and dark.
3. Area near lifts was stinking.

We spent very little time in hotel because there are so many good things to do in Sentosa.
If you are visiting Universal then this is the best place to stay.

Hotel has good restaurants but are bit expensive. You can get good food in Sentosa recreation center which is attached to the hotel.

  • Stayed: February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Manish K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2012

We stayed in this hotel for 2 days on the weekend, most thing I liked is the theme, as a hard rock fan this was my heaven!

The pool was great, we had a pool view from our room which worth paying extra for, the room was spacious, clean and trendy. Staff was helpful and very friendly.

The location was great, walking distance to Universal studios, mall and the casino, however it is kinda far away from other activities in the island.

highly recommended for group of adults

Room Tip: Pool View is a must
  • Stayed: February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank meloddica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews