After much consideration, I booked a Premier room for the purpose of a marriage proposal. Without much thought, I left it as that. The day before check-in, I was pleasantly surprised by a call from one of Capella's Personal Assistants (PA) who asked if she could make my stay at Capella a tad more comfortable. I needed an early check-in to prepare for the proposal and some other requirements like ice etc. The PA didn't guarantee me anything due to the hotel's capacity, but assured me she would try her very best to secure an early check-in. I'm heartened to say that she did. Within a couple of hours, she called me back to tell me the room was mine up to 3hours before regular check-in time. That barely scraped the top of what Capella has to offer...
Prior to check-in, the staff were made privy to my plans and as a gesture of goodwill, graciously upgraded me to a suite that essentially made my day (up til then at least). A member of their staff even brought us to the suite and briefed us on the hotel and a little history. And needless to say, the suite was gorgeous! Not only was the room beautifully furnished, the view that greeted us was stunning. Facing the South China Sea & the Capella pools, the room came equip with a fantastic sound system, it's very own Nespresso coffee machine & complementary mini-bar with gourmet (Gryphon) tea. The staff even brought us more coffee capsules and tea anticipating more guests of mine for the evening. When we needed plates and cups, they were duly delivered within minutes!
Everything else that was planned for the proposal fell fittingly in place and it all made for a spectacular evening. We strolled around the compound, only to be greeted by numerous peacocks. The greenery, coupled with the pool & the seaview was one of my fiancee's favourite. Service doesn't stop at the pool for Capella staff are constantly on hand to see to your every need like water and towels.
The library was the next talking point, even amongst my guests! Well stocked with good read, and delectable pastries and tea (or coke), all in a colonial officer's club setting. One will be hard-pressed to find something similar in modern day Singapore.
On the overall, the room & amenities of Capella are by themselves on par or even better than that offered by many luxurious hotels world-wide. However, having been to many great hotels, what makes Capella stand out from others is their attention to detail. Staff are incredibly well trained, for example one gentleman actively troubleshoot a problem I had with one of the switches instead of telling me they will have to leave it til morning to fix it. Staff seem to wait on you, anticipating your every need, yet not intrude on your personal space. Service is without a doubt with a smile, and they genuinely seem to want to make your stay a wonderful experience. For me and my guests (who DID NOT stay the night btw), it was truly a surreal & unforgettable experience that leaves one yearning for more. As it is, some of my guests are planning to return for a vacation of their own at Capella. Need I say more? On behalf of my week-old fiancee & I, thank you Capella. You have outdone yourself!
- Official Description (provided by the hotel):
- An ultra-luxury resort situated on Sentosa Island, Capella Singapore transports guests into a setting of ultimate peace and tranquility. Guests can enjoy its onsite, award-winning Auriga spa, three restaurants, as well as the beautiful landscape overlooking the South China Sea. Nearby facilities include a golf course, family and kids-friendly attractions. The hotel is also 10-15 minutes drive away from Singapore's bustling business and shopping districts. ... more less
- Reservation Options:
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- Also Known As:
- Capella Singapore Sentosa Island