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“Excellent”
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Review of Palmhill

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Very good
9 reviews
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Overview
Bungalow -
2 Bedrooms, 3 Bathrooms, Sleeps 5
Boracay, Malay, Aklan Province, Panay Island, Visayas

Reviews from our community

Very good - based on 9 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Any
English first
English first
French first
Any
English first
Alistair7...
Kingston-upon-Hull, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent”
Reviewed 7 July 2015 for a stay in May 2015

This is a brilliant place to stay - on both occasions we have been the only people there with exclusive use of the pool and gardens. The property is a real credit to Erich and we will definitely be visiting again. It is easy walking distance to White Beach yet still a nice quiet location.

Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wrldtrave...
Orange County, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Not Private or Safe”
Reviewed 1 May 2015 for a stay in April 2015
4
people found this review helpful

The rental is not very private and didn't seem safe. The safety issue is due to the fact it is nestled in the back of its neighborhood. To get to the main street you have to walk through what is almost a back alley to get to the main road. There was all kinds of trash and destruction debris in this road and there is no lighting at night. We had to use our cellphone flashlights.

As for the privacy issue I was specifically looking for an exclusively private rental. The owner assured me of this. For anyone thinking the rate gets the property to yourselves think again. Yes there are no other renters there but 1 out of the 3 bungalows is occupied by the caretakers who live there. I had thought there might be people there from time to time but there were there the entire time. Honestly, it was pretty weird. The curtains also covering the lower bungalow were see through and the staff walking around could potentially see inside.

These issues were enough that my SO and I left and went to a real hotel after the first night eating the cost for both places. She was very uncomfortable there and I didn't want one bad decision (staying here) to ruin our vacation for the week. For anyone looking at this property do yourself a favor and stay in a hotel or another property without so many issues.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The pool
Liked least: safety issues, ants everywhere, lack of privacy which was advertised
Travelling group: Spouse/Partner
Your age range 25-34
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
14 May 2015
Wir sind dankbar für konstruktive Kritik, damit wir unseren Service und unsere Einrichtung für unsere Gäste verbessern können. Leider können wir diese Bewertung dafür nicht verwenden.

Zum Thema Sicherheit möchten wir sagen, daß wir in den vergangenen Jahren nie Anlaß hatten, an der Sicherheit unseres Objektes zu zweifeln. Es gab nie irgendwelche negativen Vorkommnisse. Die Aussage, daß es hier unsicher sei, ist Mr. Hoovers unbegründete, subjektive Meinung. Mr. Hoover kannte die Lage von Palmhill genau, er fragte vorher nach den Koordinaten für google maps. Wenn er die Objektbeschreibung gelesen hat, wußte er auch, daß Palmhill in einem Dorf etwas abseits des White Beach liegt. Auf den Zustand der Straßen und deren Umgebung haben wir keinen Einfluß.

Unser Haus bietet Roomservice, der Pool muß täglich gereinigt werden. Mr. Hoover kritisiert die Anwesenheit unseres Peronals. Unser Personal, ein Ehepaar, arbeitet nach Aussagen anderer Gäste zuverlässig, sauber und diskret. Wenn er unter Privatsphäre die Tatsache versteht, daß kein Personal den gemieteten Bereich betritt, hätte er uns das mitteilen können. Wir hätten das Personal sofort abgezogen. Im Compound befindet sich ein 3. Bungalow, der nicht bewohnt wird. Das Caretaker-Haus befindet sich außerhalb von Palmhill. Das Personal war vermutlich tagsüber in diesem 3. Bungalow beschäftigt, da wir dort die Bettwäsche, Handtücher, Geschirr usw. aufbewahren. Daß unsere Caretaker in diesem Bungalow, der nicht in Sichtweite der anderen Häuser liegt, gewohnt haben sollen, ist erfunden und nicht wahr.

Alle unsere Zimmer haben Vorhänge, wie man auf den Fotos sehen kann, und sind, wenn sie geschlossen sind, von außen nicht einsehbar. Daß unser Personal Interesse haben sollte, durch die Fenster in die Zimmer zu sehen, ist lächerlich.

Mr. Hoover war mit seiner philippinischen Freundin da. Vermutlich wollte diese Begleitung nicht einen Urlaub in Ruhe und Privatsphäre, wie ihn Mr. Hoover geplant hatte.

Die Aufforderung an andere Gäste, unser Haus nicht zu buchen, hat mit einer Bewertung nichts zu tun. Dies ist keine Bewertung, sonderen eine Diffamierung.

Wenn Mr. Hoover vor der Buchung die Objektbeschreibung gelesen und die Fotos angeschaut hätte, hätte er gewußt, was ihn erwartet. Weder in der Beschreibung noch auf den Fotos haben wir irgendetwas positiver dargestellt, als es in Wahrheit ist, im Gegenteil, 5 Punkte-Bewertungen von anderen Gästen können kein Zufall sein. Wir hoffen, daß sich künftige Gäste bei uns in Palmhill weiterhin wohlfühlen und sich nicht von dieser einen negativen Bewertung beeinflussen lassen.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
OCS77
London, United Kingdom
Level 5 Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Very nice place”
Reviewed 10 January 2015 for a stay in December 2014
1
person found this review helpful

Sylvia and Erich and their employees are great hosts. The place is nice and very well maintained. Having a big private pool was a great +. Having been in Boracay during a rainy period, the outdoor living/chill area was perfect to hang out in.

The place is away from the buzzing centre (boat station 1, 2), but easily reachable via tricycle.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: private pool
Travelling group: Friends
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edouard R
Paris, France
2 reviews
“Paradise !!”
Reviewed 10 June 2014 for a stay in May 2014

Hi everyone,

We were 5 french friends and this place is so much beautiful ! Even better than the pictures on trip advisor :)

Around 5 min by taxi to reach the station 3 beach for like 20-30PHP/pers. Lots of taxi are available and very cheap as a result it's very enjoyable to be a bit distant from the noisy places.

The staff is very kind, helpful and available.

The swimming pool is huge, clear and clean, the garden wonderful.

Want to spend a nice stay ? don't hesitate for Palmhill :)

Enjoy !

Travelling group: Avec mes amis
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luaineado...
New York
Level 3 Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“hidden gem”
Reviewed 19 April 2014 for a stay in April 2014

Stayed here for 5 nights in April 2014, 3 kids, 2 parents, 1 grandad. There is no doubt this was the best place we stayed in th Philippines, especially for those traveling with young children (4 & 6 years, and 8 months), the pool was bigger than I expected and the kids happily spent most of the day swimming. There grounds were as big as described, and great fun for the kids; I imagine some thought had been put into landscaping the lotnge stayed in the larger of the two cottages, and were provided with two small mattresses for the bigger kids, my dad stayed in the other Room, closer to the pool. We were about 10 minutes from the beach, but realized it was best to only venture out after 3 or 4 pm. We were on the quieter and less expensive end of the beach, and unless you are looking for a noisier type of stay, it was more than enough. It seemed fairly secure, if somewhat poor between this house and the petrol/gas station, and from there a pleasant walk downhill to the beach. There was a kitchen with a fridge and gas cooker, etc so there was no need to leave except for dinner, a tricycle ride to d mall was just over $2. Overall a quiet, comfortable, safe, laidback, and very enjoyable stay

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Adults2
Children0
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