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“Great hospitality”
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Review of Bura Akay

Outdoor dining area
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Outdoor dining area
White Beach Station 1 Porch
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4 reviews
Outdoor dining area
White Beach Station 1
Cottage bedroom
Island boat
White Beach Station 2
Native cottage veranda
Fire dancers in white beach
New year fireworks in white beach
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Cottage -
1 Bedroom, 1 Bathroom, Sleeps 5
Boracay, Malay, Aklan Province, Panay Island, Visayas

Reviews from our community

Average - based on 4 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
English first
English first
Westford, Massachusetts
Level 6 Contributor
414 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 242 helpful votes
“Wonderful staff -- but the location was not for us...”
Reviewed 3 March 2013 for a stay in February 2013
people found this review helpful

The good:
- The staff at Bura Akay was outstanding. It started with our 6:30AM airport pickup and continued until we checked out a day earlier than planned. They could not do enough for us and always with a smile. When we told them we wanted to check out early, there was no hassle, no argument, just gentle agreement and help to get us relocated to the different location. We were not even charged for cancelling.
- The cottage was spacious and nicely decorated.
- TV had a TON of channels.
- Outside veranda had a nice little sitting area with a view of the garden and lots of greenery,
- Shower pressure was great.
- They gave us a cold bottled water every morning to bring to the beach. Very sweet!

The not so good:
- Shower ran out of hot water quickly. There were 3 of us: The last person always ended up with the cold shower.
- Breakfast was very nice with a lot of variety. Fruit & juice was great. Yummy bread for toast. great pancakes, but eggs were always served cold. Eggs were prepared ahead then placed n the table wrapped in plastic.
- Air conditioner was erratic and would turn off during the night.

The reason we checked out earlier than planned:
- Bura Akay is just not convenient to the beach: and that's why we came to Boracay. Not their fault: it says it clearly in the property description, But it was more remote than we expected. The beach and area restaurants were in waking distance, but a bit of a long walk, especially in the heat. This would be a good spot for someone who needs some "alone" time: maybe to write a book or just read. We were able to locate a property right on the White Beach that had availability.
- Local "wild life": Every night was an adventure. In the room we found frogs and BIG spiders. My husband killed the spiders but we could not find the frog. Darned frog was so loud at one point we had to turn up the TV. LOL...and outside noise was constant. Dogs barked constantly up until midnight. That's when the roosters would take over. My husband and our friend both had a hard time sleeping through the racquet! Guess we are just city people. Again, not the fault of Bura Akay, but just not workable for us.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Bathroom cleanliness
Other facilities & amenities Service
Liked best: The staff was AWESOME: Could not do enough for us. Early checkin, served us yummy breakfast the day we arrived, airport pickup at 6:30AM!
Liked least: Dogs barking until midnight, then the roosters crowed ALL NIGHT. Noisier than New York city!
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
3 Mar 2013
Thanks for the good and bad review. We could have addressed some of it if you have told us your concerns. Anyway, we aim to please so we made some changes to the things that we can improve on.

Just to let you know that our A/C has a timer so it will turn off based on the number of hours you set it to. We are not aware of your concerns early so we are not able to address it when you were here and helped you out on this issue. We will post a note so the next guest will know how our A/C operates.

Hot water is something we do provide but our system is not for heavy duty usage. If there are a lot of you in the room, you can take turns and have a 10 minutes break for each person. Our water heater does not have a tank to store hot water but we can always heat up extra water for you if you had requested.

We made changes to cooking eggs, we will only cook them when ordered. Thanks for pointing that to us.

As in any island, we do have insects. Frogs are not common in the island so i have a feeling the sound you heard was from a cricket. Crickets do make a sound at nightfall but we could have taken it out for you if you had pointed that out to us. Roosters do crow at dawn and common in the islands, but we don't have roosters in our neighborhood so it must be very far away from us. Dogs do bark but only when bothered but i don't think that's near our neighborhood also. We are way up in the hills and not close to other residents so we don't know why you heard dogs barking when you were here.

Most of the time, people stay with us because they want to be away from the crowd, noise and want more privacy. We are sorry that were not able to meet all your expectations but we can always make improvements.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2013 for a stay in December 2012

Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
11 Jun 2014
It's good to know that you and your family enjoyed your stay with us. We love to have you back in the future and the kids who don't mind the trek going up the hill. You were right, they are stronger for their age. We compensate our remote location by giving our guests a very personalize service based on their needs. It's just a matter of planning and letting us aware in advance. Thanks for your review.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 12 August 2012 for a stay in May 2010
people found this review helpful

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway Older travelers
Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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