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Reviewed 20 February 2020

If you are looking to experience an enjoyable getaway, excursion, or vacation with your loved ones, Henann Lagoon Resort is the place to be. My friends and I were very impressed with what they had to offer, from their scrumptious food, accommodating and very attentive staff members, to their world-class facilities. The rooms were properly sanitized, spacious, and well lit.

Everything was prepared smoothly. In fact, we have booked a personalized package with van transfer, breakfast buffet, and set dinner all for a very reasonable price.

During our first night in the hotel, we were very delighted with our set dinner. We capped off a wonderful evening with a 4-course meal prepared and served beautifully. It was really a 5-star hotel experience.

Overall, I am confident to say that this vacation will be retained for a lifetime. Kudos to Henann Lagoon Resort!

Date of stay: February 2020
    • Sleep Quality
    • Rooms
    • Service
Thank X3767WLangelc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HenannLagoonTeam, Front Office Manager at Henann Lagoon Resort, responded to this reviewResponded 21 February 2020

Dear X37671Langelc,

Many thanks for having taken the time to share your positive feedback about your recent stay at the Henann Lagoon Resort with the Tripadvisor community.

We are delighted to read your wonderful compliments on how you enjoyed our services. We are pleased to hear that you enjoyed our food. We aim to surpass our guests' expectation!

Please do not hesitate to reach out to us when you will back in the near future.

We look forward to welcome you back!


Sincerely,

Sarah

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2020

If you want to experience a quality vacation and best value for money, Henann Lagoon Resort is the best choice. We really enjoyed our honeymoon vacation here. We stayed in the Premier room and Suite room. Superb variety buffet breakfast, spacious, pretty and cozy rooms. Everyone is friendly and accommodating. We had a fantastic and memorable time here thanks to Gina from the pool bar and VIP lounge, we enjoyed talking to her and enjoyed the VIP lounge experience. We will surely visit again. Thank you so much Henann!

Date of stay: February 2020
    • Location
    • Cleanliness
    • Service
Thank MChaDCruz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HenannLagoonTeam, Front Office Manager at Henann Lagoon Resort, responded to this reviewResponded 21 February 2020

Dear MChaDCruz,

Wow! Thank you for your overwhelming recommendation of Henann Lagoon Resort!

We are so pleased to hear that you were taken care of every step of the way! We will pass along your kind words to our team, especially to Gina.

Our entire team works tirelessly to ensure no small detail is overlooked; we are happy that we were able to delight you with our room, breakfast and the Henann Lounge.

Please do not hesitate to reach out to us when you will back in the near future.


Sincerely,

Sarah

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2020 via mobile

Hennan Lagoon Resort is an excellent place to stay, if you're looking for quality hotels from the MANY choices available in Boracay.

Despite being on the main road, and a 5 minute walk from the beachfront, the resort itself is beautiful. It has enough amenities that make it so you wouldn't want to leave for the beach. We stayed in a room with direct pool access (with a cozy private lounge area with steps leading into the pool), which was very nice. See the photo!

The resort does offer a shuttle service that brings you straight to Hennan Regency (one of the numerous resorts in Boracay by the Hennan Group of Resorts), which is a beachfront resort.

Staff at Lagoon are very friendly, helpful and will brighten up your day. They're also pretty friendly with little kids!

Would recommend staying at Lagoon, or trying out the other Hennan resorts dotting the island, depending on which station you prefer.

Date of stay: February 2020
Trip type: Travelled with family
Thank jirob2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HenannLagoonTeam, Front Office Manager at Henann Lagoon Resort, responded to this reviewResponded 21 February 2020

Dear jirob2017,

Wow! Thank you for your glowing recommendation of the Henann Lagoon!

We are so pleased to hear that you were taken care of every step of the way! I must agree with you, our "Lagoon Pool" has a calm atmosphere and the rest of the resort facilities to ensure that we cater to the needs of our guests. I really think your analogy of “walking into an oasis” is a beautiful way to describe us

The entire team works tirelessly to ensure no small detail is overlooked. Please do not hesitate to reach out to us when you will back in the near future!


Sincerely,

Sarah

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Reviewed 12 February 2020

The best hotel choice in Boracay, affordable price, great food, excellent customer service standards. High standards on cleanliness. Big variety of bufft breakfast, snacks and room dining with great selection of food and affordable price. Mango shakes and buko shakes are the best to refresh.

Date of stay: February 2020
Trip type: Travelled as a couple
Thank Noreencaraan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HenannLagoonTeam, Front Office Manager at Henann Lagoon Resort, responded to this reviewResponded 21 February 2020

Dear Noreencaraan,

Thank you so much for having taken the time to share such a kind review of your recent stay with us to the TripAdvisor community!

We are so very happy to know that we managed to pass to your expectations and pleased to hear that you were taken care of every step of the way!

Should you be planning a trip back to Boracay in the future, please do let us know so that we can help with any necessary arrangements.

We look forward to welcome you back!


Sincerely,

Sarah

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2020

POSITIVES
room was very spacious.
bathroom and bath tub luxurious
nice balcony
close to everything
friendly and courteous doormen
friendly room maids.

NEGATIVES
The noise from the restaurant in the morning was just awful. Almost not human.
They were paranoid about tracking pool towels. This is something you see in budget motels!
Signs in restaurant regarding not taking too much and wasting, asking for receipt at bar. Again, all with good intentions but speaks volumes for the clientele and the trust levels with staff.
Breakfast was ugly. Staff tried hard but the pushing, shoving and sheer volume...not fun. The disgusting hacking by guests too.
If you are not Chinese then your child will not make one friend but get stared at by other kids the entire time.
This was GROSS; at the pool, they are exfoliating feet. In my life, I have never seen anything quite so disgusting. You could be eating next to someone getting the dead skin exfoliated. Not just the odd person but whole rows of people with dead skin being sloughed off. For this reason, we did not use the pool. We are travelers and I have never seen anything like this.
The stairwell entrances were smoker hangouts so you were always greeted with either a smell a cloud or someone hacking.
Constant noise along the back of the room from guests arriving/departing. Absolutely no regard to the time or others.
Overall the resort was beautiful and well located. Rooms clean, spacious and quality. If different seasons bring different guests then I would stay there again. The resort, I guess has to cater to the majority. It was a non-Philipeans cultural experience which isn't what we came for.

Room tip: ask to be away from the restaurant
Date of stay: June 2019
    • Location
    • Cleanliness
    • Service
2  Thank Emma B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HenannLagoonTeam, Front Office Manager at Henann Lagoon Resort, responded to this reviewResponded 11 February 2020

Dear travellers5forever,

Thank you for your points noted on your review of the Henann Lagoon Resort.

First of all, we thank you for finding our resort beautiful and an ideal location.

We appreciate the details and will discuss with our team. Points taken and we hear you. Our sincere apology for not meeting your expectations on this occasion. We will adjust moving forward.

We convey our appreciation for letting us know about your stay. Our sincerest hope that we can make it up to you on a future stay and all the best this holiday season ahead.


Sincerely,

Sarah

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