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5 - 10 of 29 reviews
Reviewed 19 June 2017

The hotel is nice, good service and very accommodating. Facilities are good for its price. Although it is a 5 minute walk from the beach. They also offer island hopping activities it is 600 per person - complete package.

  • Stayed: May 2017, travelled with friends
    • Location
    • Rooms
    • Service
Thank Fayefeliciano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2017 via mobile

A very nice, well maintained, and clean hotel.very friendly staff. rooms are not that modern but they are very spacious with nice and big comfortable beds! ..the resort is just a few minutes walk away from white beach... The resort's restaurant has very good choices and great food! The area is very walkable and lined up with small shops, bars, food establishments and convenience stores.cheaper buys compared to those found on white beach..overall. good hotel, good location

Stayed: January 2017, travelled with family
1  Thank France D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2017 via mobile

Its my 3rd stay in this resort and its always a pleasure to see friends and familiar faces again :) from the frontdesk to the restobar ,waiters housekeeping, everyone was just very warm.and accommodating ... this is my place to be in Puerto Galera. Will surely come back again.

Stayed: February 2017, travelled solo
2  Thank Don J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2017 via mobile

My Friends and I stayed in this resort for 3days…its a good thing that its not beachfront because you are free from the party noise at the beach until midnight and can have a good and relaxing sleep at night.. but the beach is just a short walk away… The rooms are very spacious and cozy…The staff were super friendly and professional…Love the ambience in this place and will definitely come back here next year…. Thank you Hollywood!!

Stayed: February 2017, travelled with friends
2  Thank Dessa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2016

WE booked 3 nights here on Dec 24-27 2016 supposedly but we ended up transferring to a cheaper and beach front hotel in white beach. Believe me, there are better accommodations in the beach itself.

Well, the day we arrived we were picked up at white beach by their staff who didn't look so enthusiastic to see their guest. when we got into our room, it was obscure, and quite obvious that it's poorly maintained. No hot shower. The swimming pool looked like it badly needed a clean up. My friend and i wouldn't dare even dip our feet in it. I wouldn't have minded the distance it had to the beach if only the resort was not that bad.

If you are the kind of traveller who is particular with a clean and bright feel ambience in the resort/your room, i think you will be disappointed here. As i've said, we looked and saw better accommodations in the beach front. Naturally, we transferred and never got refunds - understandable since we booked via third party too.. Lesson learned for us!

  • Stayed: December 2016, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank oyemaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angel U, Director of Sales at Hollywood Palm Beach Resort, responded to this reviewResponded 2 January 2017

Thank you for your feedback. It's very unfortunate that your experience with us was not satisfactory. Your comments and feedback are noted and we'll use it to further improve the services we offer. I'd just like to point out that, the time you arrived at the resort is also the time that typhoon Nina hit the province. This typhoon is the most damaging typhoon to hit the province so far. There was very significant damage to the entire province and power has been out until even today, January 3, 2017. Cleaning the pool became very difficult as we needed continuous power to get all the filters and pool vacuums running.

Since the typhoon, the entire resort has been powered by a generator but we had to keep to a schedule on when to use the generator so as not to "burn-it-out". All resorts and hotels in the entire Oriental Mindoro experienced the same problems we had during this time and there is little we could do about it.

Resort operations are still not 100% as there is still no power in Puerto Galera but we have managed to get things operating as normal as possible. Still, again, thank you for your feedback and I hope you still managed to enjoy your stay in Puerto Galera.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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