It was clean and nice, location was acceptable. Tho there are no REAL restaurants anywhere nearby. All fast food, even near Cincinatti and also near The Ark Encounter. I guess Kentucky like fast food.
HIExpress.com
Taking safety measures
Expedia.comTaking safety measures
Expedia.com
We brought our 8th grade class and several parent and staff chaperones for four days in the Cincinnati area. This was a great place to stay! Our rooms were clean, the staff was gracious, the meeting room was perfect for our needs, and the students loved the pools! The beds were comfortable, and there were many delicious choices for breakfast, too, so everyone was happy.
We stayed here on the way home from FL after a stressful drive. The staff was pleasant. The room was comfortable and very clean. It certainly meets the expected standards of Holiday Inn. Location was convenient and we were able to walk to a nearby bar/grill for something to eat. It's a good choice when you travel..
This hotel was very clean! Beds were comfortable. Rooms had plenty of amenities. In shower dispensers. Remotes sanitized and wrapped in plastic. Keurig coffeemaker in room with complimentary K-Cups. Pool was open but on this trip hot tub was not. Complimentary breakfast in mornings enough to satisfy anyone. We stayed here 3 nights. We would stay again.
We usually are very satisfied with Holiday Inn Express, but for the money we paid I think some things should of been better. Our room had a weird smell and we couldn’t adjust the air/heater unit because it was broken. The hot tub was broken and there was a broken cupboard in the way of the hot tub. The breakfast was pretty good and the beds were comfortable.
Dear goudziefam,
I appreciate you for sharing your review about your recent stay.
I am very sorry that you did not experience an exemplary hotel stay due to the smell and maintenance of our room. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that our breakfast and our comfortable beds were still appreciated.
I very much hope that you will grant us the opportunity to prove ourselves again.
Best Regards,
Ben W.
Case Manager
IHGService
Nothing but good to say about our experience here. Quiet (by the time we went to bed), immaculately clean room, comfortable bed, air-conditioning worked fine, good breakfast, friendly people. Here is my caveat, and this only potential: this seems to be somewhat of a party hotel, in a good way. Lots of families, open areas to play games, a birthday party going on, fair amount of good-natured noise. Pool was open and being used by several people. We could hear lobby and public room noise from our room (although not intrusively loudly), but by the time we were ready to hit the sack by about 10:30 PM or so, it had quieted down, and we had a good nights sleep. Also, we were in the end of the hotel away from the traffic (Room 134); rooms on the traffic end of the hotel might experience some traffic noise, depending upon how the hotel is built. In short, our experience was easily 5-star, but for those for whom absolute quiet is a premium, you might want to ask for a room on the end away from traffic, and away from the lobby and public room area.
