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Reviewed 19 July 2018 via mobile

I chose to stay at the hotel based on guest reviews. I’m happy because the reviews are so right. The room was clean and spacious. I also like the interior. The amazing experience was the food at breakfast Kedaton restaurant. This ‘all you can eat restaurant’ served so many variance. Other food also available like traditional sweets and drinks. Really great thanks to Mr. Roni who handle us and give information all of things about Jogja.

Stayed: July 2018, travelled solo
Thank Dicky A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel_Yogyakarta, General Manager at Novotel Yogyakarta, responded to this reviewResponded 19 July 2018

Dear Dicky A,

Thank you very much to share your experience during your stay at Novotel Yogyakarta.

It is wonderful to receive your great comments about your experiences whilst staying at our hotel. Your feedback is very important to us because it is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will definitely share this valuable comment to the all the team member especially who has been dedicated to serve you like Mr. Roni our Front Office Manager. It is certainly the best motivation for us to do even better in the future.

Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us.

Sincerely,

Stanislaw Pajdzinski
General Manager

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Reviewed 17 July 2018 via mobile

We had an excellent stay at the Novotel, the breakfast is excellent and the staff is extremely friendly and professional, they went out of their way multiple times to make sure we have an excellent stay.

My warmest thanks to Indra, Noor, Anif, Talus, Budi, Thareq and all the staff members we couldn't name.

Aïcha and Rachid

Stayed: July 2018, travelled with family
Thank Rachid E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel_Yogyakarta, General Manager at Novotel Yogyakarta, responded to this reviewResponded 17 July 2018

Dear Rachid E,

Thank you very much to share your experience during your stay at Novotel Yogyakarta.

It is wonderful to receive your great comments about your experiences whilst staying at our hotel. Your feedback is very important to us because t is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I will definitely share this valuable comment to the all the team member especially who has been dedicated to serve you like Mr. Indra, Ms. Noor, Mr.Anif, Mr. Tulus, Mr. Budi, and Mr. Thareq. It is certainly the best motivation for us to do even better in the future.

Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us.

Sincerely,

Stanislaw Pajdzinski
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2018

I stayed at the Novotel Yogyakarta for 3 nights. Although a little tired, it is very clean and tidy. The staff are very friendly and helpful. The cappuccinos from the lobby bar (Gula Jawa) were excellent! The breakfast was ok, but the selection was somewhat limited. The location is quite good too; around 2 km to Malioboro St and another 1 km to the Kraton (Sultan's Residence).

  • Stayed: July 2018, travelled solo
    • Value
    • Location
    • Service
Thank nihontone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel_Yogyakarta, General Manager at Novotel Yogyakarta, responded to this reviewResponded 13 July 2018

Dear Nihontone,

Thank you very much for choosing us and taking the time to share your great experience here at Novotel Yogyakarta.

It is wonderful to receive your encouraging comments about your experiences whilst staying at our hotel. Me and all team members are all extremely proud to know that everyone in our young passionate team contributed to your enjoyable and memorable stay with us and enjoy your coffee.
I will definitely share this valuable comment to the all the team member especially for all staff it is certainly the best motivation for us to do even better in the future.

Thanks again & looking forward to always welcome you back on your next trip to Novotel Yogyakarta.

Sincerely,

Stanislaw Pajdzinski
General Manager

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Reviewed 12 July 2018

I booked two rooms for three days on Lebaran Holiday. The rooms are spacious and the bed is so comfort. My kids love the swimming pool and spent the morning by swimming. The re is a kids corner where they can watch TV and play games, not too big but enough. Our room was not included the breakfast, so I cant say a word about the meals. Instead, we had the fampous pork-meatball noddle that located inside the Bethesda Hospital, just in front of the hotel.

  • Stayed: June 2018, travelled with family
    • Value
    • Sleep Quality
Thank shintampubolon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel_Yogyakarta, General Manager at Novotel Yogyakarta, responded to this reviewResponded 12 July 2018

Dear Shintampubolon,

Thank you very much to share your experience during your stay at Novotel Yogyakarta.
Your feedback is very important to us because it is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.

Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us.

Sincerely,
Stanislaw Pajdzinski
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2018 via mobile

Spacious room, beautiful garden and the food delicious. Lot of variety in breakfast. My kids likes the ice cream. I stay here for 5 rooms and get an upgrade since im gold member of accor. Thank you for mr. aga/panggalih for assisting me on my holiday.

Stayed: July 2018, travelled with family
Thank addin3009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Novotel_Yogyakarta, General Manager at Novotel Yogyakarta, responded to this reviewResponded 12 July 2018

Dear Addin3009,

Thank you very much to share your experience during your stay at Novotel Yogyakarta.

It is wonderful to receive your great comments about your experiences whilst staying at our hotel. Your feedback is very important to us because t is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.

Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us especially as a member of Accor.

Sincerely,
Stanislaw Pajdzinski
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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