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All reviews rooftop bar dolce gusto artistic hotel bakmi gm coffee maker sarinah mall studio room walking distance smoking area grand indonesia street food car free day interior design strategic location location is great pleasant stay small room
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Reviewed 23 July 2017 via mobile

Location wise is fantastic.. right at the downtown, close to major shopping centers and some of the main business offices.
The design is unique but that just it, the staffs at the floor just do what they have to do without any extra or go beyond.
Room is simplicity and pro tip : don't stay at higher floor since you can hear the noises from the rooftop bar above.

Date of stay: July 2017
Trip type: Travelled with friends
Thank hendhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oktariyani, Front Office Manager at ARTOTEL Thamrin - Jakarta, responded to this reviewResponded 27 July 2017

Dear Mr. Hendi..
Thank you for taking the time to share your review of ARTOTEL Thamrin Jakarta..
Happy to know that you found our location is fantastic.. and I will share this positive input to our team so that we can continue to improve our services.
We highly appreciated your review and looking forward to welcome you again.
We HeART You

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2017

+ room and bathroom are clean,
+ comfortable bed,
- Closet and toilet door become 1 (1 for 2) not ergonomic.
+ breakfast menu not variative but the taste is good.
- non smoking room, but if your next door are smoking, The smell of cigarette smoke comes into your room.
really like the interior

Date of stay: June 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jennita_jennita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oktariyani, Front Office Manager at ARTOTEL Thamrin - Jakarta, responded to this reviewResponded 27 July 2017

Dear Ibu Jennita..
Thank you for taking the time to share your review of ARTOTEL Thamrin Jakarta..
Happy to know that you found your room and bathroom are clean, also the comfortable bed.
and i will share this positive input to our team so that we can continue to improve our services.
We highly appreciated your review and looking forward to welcome you again.
We HeART You

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2017

The place to be to be if you want to be surrounded by art, and a myriad of food options. Affordable, clean, with great service from reception, to Roca cafe. Check-in was a breeze, check-out too. Wish they had a fridge in the room though, but the studio can be a bit small, so for a short stay it still works well. Great shower and bidet toilet too. Won't hesitate to stay here again next time.

Date of stay: July 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Hello_Ashburn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oktariyani, Front Office Manager at ARTOTEL Thamrin - Jakarta, responded to this reviewResponded 27 July 2017

Dear Ms. Aishah..
Thank you for taking the time to give your review on ARTOTEL Thamrin Jakarta.
We're very happy to hear that you had a pleasant stay at our hotel. Very glad to know that some of our team members made your stay a memorable one through the service they delivered. They would be delighted to read your review.
Thank you for your kind words and for planning to stay with us again. It was a pleasure to have you with us and we look forward for your return.
We HeART You

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2017

This is not a grouse or nit-picking on my part. Just that the Coffee Machine 's water pot/cannister needs to be cleansed regularly (there were algae - greenish tinge - at the water mark ). Otherwsie, everything worked just fine.
Regards

Date of stay: July 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank moggynow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oktariyani, Front Office Manager at ARTOTEL Thamrin - Jakarta, responded to this reviewResponded 19 July 2017

Dear Valued Guest..
Thank you for the feedback regarding your recent visit to our hotel and please accept our sincerest apologies for the disturbance you had due to our coffee machine. I will share this positive input to our team so that we can continue to improve our services. We do hope that we still have the opportunity to welcome you back again in the nearest future. And ensuring you that you will have some great experience ahead. Rest assured that these issues will be looked into. We highly appreciated your review and looking forward to welcome you again.
We HeART You

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2017

Great Hotel - Check in and check out went fine. The room was great and bright. The price was good too. Art around the hotel was always nice to look at. The area around the hotel was not that great, but shopping and restaurants were close by.

Date of stay: April 2017
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank pratt96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oktariyani, Front Office Manager at ARTOTEL Thamrin - Jakarta, responded to this reviewResponded 19 July 2017

Dear Valued Guest..
We're very happy to hear that you had a great experience for check in and check out at our Hotel..
Thank you for your kind words, It was a pleasure to have you with us and we look forward for your return.
We HeART You

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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