We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“nice stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Ritz-Carlton Jakarta, Mega Kuningan
Ranked #3 of 459 Hotels in Jakarta
Certificate of Excellence
bandung
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“nice stay”
5 of 5 bubbles Reviewed 18 September 2012

ritz carlton jakarta mega kuningan is one of my favourite hotel in Jakarta, the staff are willingly to help especially the executive lounge 's staff are so friendly, the room is big enough, the tangible, empathy, reability, assurance , responsiveness for this hotel I could say two thumbs up.

Room Tip: executive floor's is a good choice.
See more room tips
  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rudibandung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,024 reviews from our community

Traveller rating
    737
    206
    49
    21
    11
See reviews for
167
136
56
579
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (130)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Vietnamese first
  • Any
English first
Singapore
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 16 September 2012

I travel monthly to Jkt for business, and I am very grateful that we have a corporate account with Ritz-carlton, Kuningan. This hotel is now rated as my top favorite! I rem the first time i stayed here, was because Mulia was full. After once/twice, i was totally being won over.

1. Great service : I was overwhelmed by their warm hospitality, when I was greeted by my name, by a hotel staff who waited for me after the security scan. Check-ins are speedy, and the counter staff are always friendly, making small talk asking about how was my flight.

2. Room : Big, clean, nice and very comfortable. I love the bed!

3. Wifi / Cable connection : Free wifi and connection was fast. If i have any issue on wifi on my iphone then, they are always able to assist me to solve my problem.

4. Free 4 pieces of laundry : I totally love this service, esp that sometimes i did my gym, and really need some free laundry service. As times go by, other hotels such as Mulia cut down from 4 to 3 pieces, but Ritz stayed with 4. Its not about how many pieces really, but i cldnt help but feel saving 1 piece laundry from the hotel sounds kinda miser.

5. Peace : Not sure if its due to the misfortunate incident years back, but i love the quietness which Ritz offers. After a long day of work, i appreciate returning to a hotel where the lobby is quiet, and not filled with many people.

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank steffietan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 bubbles Reviewed 8 September 2012

Have stayed at this hotel 4 times. 3 good experiences, though hotel is in poor location and has limited F&B outlets. After 4 days this trip, was confronted by club floor manager and told I had 15 mins to 'get out of your room' . "We have new guest who needs it now" I had booked and agreed to pay full day so I could leave late evening for late night flight. They said I must go now. I said no and it they presented me the bill and said I had to go. I was so pissed off I packed my suitcase checked out and had to go to airport 10 hours early. As I am going to taxi stand, one local manager asks how my stay was while western manager just stared at me. Really poor management and guest handlng. Not even an offer to sit in the lobby.

I thought 5 star hotels wanted business travellers - this one sure dosent take good care of them!
LOST MY BUSINESS FOREVER !

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank TeddyMac56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
212 reviews
160 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
3 of 5 bubbles Reviewed 27 August 2012

We live in Jakarta and booked here for a long weekend escape to get away without going away.

Check in took forever. We had asked for connecting rooms and the first girl flatly and unsmilingly told us that none were available. I overheard her ask her colleague how to do connecting rooms but the colleague was busy so the girl came back and told us again that none were available. We asked for a manager who put us in connecting rooms as requested, but also took a long time and then gave us keys that didn't work.

The rooms are spacious and well formatted. This is the best feature of the hotel. Bathroom amenities were cheap and limited. Very few sports channels on the TV. Beds were good. The desk had an uncomfortable dining room chair, not a proper office chair.

The worst part of the stay, however, was the food. The breakfast buffet had very limited options for a 5 star hotel. Only 3 types of fruit! It is a 3-star buffet. Even the specialty items like sushi and Indian breakfast didn't taste authentic.

Service was spotty throughout the hotel. Sometimes excellent and smiling, other times nonexistent.

Check out also took a long time (20 mins with no queue) so I really question the training at reception.

Overall if we do a city break again I'd stay at ShangriLa. Rooms there are smaller but the food is great and service outstanding. Ritz Carlton is now a brand I'll avoid.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank j889814672
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
1 review
5 of 5 bubbles Reviewed 27 August 2012

The room is bigger than the other 5stars hotel, and the layout is not the same as the usual hotel room. I've been to the other 5stars hotel nearby, and believe me, ritz's room is the best, and their facilities such as fitness room is better as well.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Raja Kamar

Helpful?
Thank karinasetiawan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Jakarta hotels
Raffles Jakarta
#1 of 459 in Jakarta
5.0 of 5 bubbles 382 reviews
Show Prices
Show Prices
Show Prices
Menteng
The Hermitage Jakarta
The Hermitage Jakarta
#2 of 459 in Jakarta
4.5 of 5 bubbles 284 reviews
Show Prices
Show Prices
Show Prices

Been to The Ritz-Carlton Jakarta, Mega Kuningan? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton Jakarta, Mega Kuningan

Property: The Ritz-Carlton Jakarta, Mega Kuningan
Address: Jl. DR Ide Anak Agung Gde Agung Kav. E.1.1 no. 1 | Kawasan Mega Kuningan, Jakarta 12950, Indonesia
Phone Number:
Region: Indonesia > Java > Jakarta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Jakarta
#3 Spa Hotel in Jakarta
#3 Luxury Hotel in Jakarta
#4 Business Hotel in Jakarta
#14 Family Hotel in Jakarta
Price range (per night): ₹ 8,920 - ₹ 14,415
Hotel Class:5 star — The Ritz-Carlton Jakarta, Mega Kuningan 5*
Number of rooms: 333
Official Description (provided by the hotel):
Setting a new standard of luxury in the Indonesian capital city, The Ritz-Carlton Jakarta, Mega Kuningan is situated in an open area affording beautiful views. Located at the business district of Mega Kuningan, the hotel is only 31 kilometers from Soekarno-Hatta International Airport. Sleek sophistication outside provides a way to warm elegance inside, where each guest room and suite offer an oasis of pampering and prestige. Accommodations are one of Jakarta's most spacious. The baths feature floor-to-ceiling windows overlooking the city. Luxury amenities such as fine linens, designer bath essentials and a 55-inch LED screen television enhance each stay. For dining options, guests can choose from: Asia, featuring Jakarta's largest Island Buffet Restaurant, Lobo, Jakarta's contemporary restaurant, where finest USDA prime beef steak are prepared in a spectacular display of modern interior design for bar, lounge and dining destination and TEMPUS, a hot spot hosting two different zones of Avanti for cozy lounge with compelling dance floor and JADE for elegant and spacious karaoke. For meetings, conferences, weddings and social functions, The Ritz-Carlton Jakarta, Mega Kuningan features 22 meeting rooms, 1600 square meter The Ritz-Carlton Grand Ballroom and 1000 square meter Grand Mutiara Ballroom for medium size function that can be tailored to any needs, including the city's most luxurious wedding and conference. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Prestigia, Agoda, Booking.com, Hotels.com and HotelQuickly so you can book your The Ritz-Carlton Jakarta, Mega Kuningan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ritz-Carlton Jakarta Hotel Jakarta
Jakarta Ritz Carlton
Ritz Jakarta

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing