Initially we were very excited to stay in this hotel, friends were telling us there's a kiddie pool with slides, rooms are spacious etc
I was shocked when i saw the room, literally holding my breath, the room and furniture was super OLD, the carpet no longer sticks to the floor, water was yellow.
i immediately called guest room service, it was hana and the second time was another person i think andri? which i am not so sure. Both confirmed to me i have no chance of upgrading or changing to a newer bedroom. they keep insisting the room that I have is new which is impossible because the website shows a totally different room.
I had to go down myself to the check in counter and told them about the problem, the lady was a little hesitant but informed the supervisor. He cleared up the problem in 10 minutes i was given a newly designed room according to the mercure website
it was crowded especially in kiddie pool. the kiddie pool is not so clean, had a lot of sands and dirt.
Adult pool was ok
Room service was quick and good.
Breakfast - we didnt get the table in the coffee shop, transfered to the function room.
The fried noodle has more salt than the noodle.
we couldn't wait until the day is over so we could check out immediately.
This was by far the worst mercure hotel that we've ever stayed but we had no choice as it's the closest one to the concert hall.
- Official Description (provided by the hotel):
- Mercure Convention Center is the International hotel in Jakarta that offer travellers a tranquil overlooking beachfront setting and the comfortable of holiday ambiance with sunset over the open sea. Located on the exciting Ancol Dreamland Park, Mercure Convention Center being an iconic seaside destination boasting such an attractions for the Fantasy World, Oceanarium, Arts & Crafts, Jet Ski, Skylift cable car and many more. The hotel is only 20-minute drive from the International airport and 15 minutes from Jakarta business district. There is no greater or more private address to host events with stature. Whether large or small meetings, business or social event or intimate wedding arrangement, our dedicated team caters every element necessary for memorable date and sustained up to 2,000 seating capacities. ... more less
- Reservation Options:
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- Also Known As:
- Mercure Convention Center Ancol Jakarta Hotel Jakarta
- Mercure Hotel Jakarta
- Accor Convention Centre Ancol