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Pullman Jakarta Central Park
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Reviews (2,256)
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1,150
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Reviewed 12 April 2017 via mobile

The location near central park mall and very strategic location in west of jakarta. The lobby hotel not big. The reception staff very nice. The room is not really big also but comfortable. Just for the bathroom style was different from another hotel, separately from the toilet and shower room. But nice concept. The amenities in the room very complete with five star standart. The breakfast menu many variaty with international menu. The ladies staff at spa reception was very nice also. Just for the one person pool attendant less friendly.

Stayed: April 2017, travelled with friends
Thank Ighi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullman_Jakarta_CP, General Manager at Pullman Jakarta Central Park, responded to this reviewResponded 30 April 2017

Dear Ighi S,

Thank you very much for taking some of your precious time to complete your review of our hotel on TripAdvisor.

It is a real pleasure to know that you have a great staying experience and we have been able to fulfill your requirements. It is pleasing to read that our hotel’s strategic location that is adjacent to the Award Winning Central Park Mall & the newly opened New Soho Mall and its restaurants has benefited you.

I am happy that you have found our room to be comfortable with a nice concept bathroom & a complete 5 star standard amenity. Breakfast matters a lot to us and I am glad to know you’ve enjoyed it to the most.

It is also pleasing to read that you have been impressed by the level of service from our Team.

I have taken notes of your feedback about the unfriendliness from one of the pool attendant. I have immediately shared the elements of your experience with the Department Head concerned for review and improvements. I would like to sincerely apologize for the inconveniences you have encountered.

Thank you very much again for sharing your experience and we look forward to welcoming you again soon at Pullman Jakarta Central Park.

Yours Sincerely,

Dominique A. Albero
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2017

nice to stayed there and want to stay again. staff services were very good and polite.nice location directly to the shopping center.nice room condition.price also worth.my family enjoyed staying there.

  • Stayed: April 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Tedja P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullman_Jakarta_CP, General Manager at Pullman Jakarta Central Park, responded to this reviewResponded 30 April 2017

Dear Tedja P,

Thank you very much for taking some of your precious time to complete your review with 5/5s of our hotel on TripAdvisor.

It is a real pleasure to know that you have a great staying experience and we have been able to fulfill your requirements. It is pleasing to read that our hotel’s strategic location with easy access to Central Business District, Soekarno-Hatta International Airport and adjacent to the Award Winning Central Park Mall & the newly opened New Soho Mall and its restaurants has benefited you.

I am happy to know that you have been impressed by the level of service from our Team.

I am also glad to learn that you have found our room to be in a good condition and room rate to be valuable.

Thank you very much again for sharing your experience and we look forward to welcoming you again soon at Pullman Jakarta Central Park.

Yours Sincerely,

Dominique A. Albero
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2017

- great location
- great room
- great breakfast
- staff were hepful and friendly
- aircond and water heater worked
- location connected to the mall
- easy to find lunch or dinner
- convention center very very very near

Room Tip: deluxe room
  • Stayed: March 2017, travelled on business
    • Value
    • Location
    • Service
Thank wadapanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullman_Jakarta_CP, General Manager at Pullman Jakarta Central Park, responded to this reviewResponded 30 April 2017

Dear wadapanda,

Thank you very much for taking some of your precious time to complete your review with 5/5s of our hotel on TripAdvisor.

It is a real pleasure to know that you have a great staying experience and we have been able to fulfill your requirements. It is pleasing to read that our hotel’s strategic location with easy access to Central Business District, Soekarno-Hatta International Airport and adjacent to the Award Winning Central Park Mall & the newly opened New Soho Mall and its restaurants has benefited you.

I am happy to know that you have been impressed by the level of service from our Team for their helpfulness and friendliness. Breakfast matters a lot to us and I am glad to know you’ve enjoyed it to the most.

I am also glad to learn that you have found our room to be great.

Thank you very much again for sharing your experience and we look forward to welcoming you again soon at Pullman Jakarta Central Park.

Yours Sincerely,

Dominique A. Albero
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2017 via mobile

From check-in/check-out, the breakfast and the team at the bar in the lobby we could not fault anything. Great location, everything was was simple and easy. The team in this hotel is fantastic. Keep up the great work.

Stayed: April 2017, travelled with family
Thank Warrick K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullman_Jakarta_CP, General Manager at Pullman Jakarta Central Park, responded to this reviewResponded 30 April 2017

Dear Warrick K,

Thank you very much for taking some of your precious time to complete your review with 5/5s of our hotel on TripAdvisor.

It is a real pleasure to know that you have a great staying experience and we have been able to fulfill your requirements. It is pleasing to read that our hotel’s strategic location with easy access to Central Business District, Soekarno-Hatta International Airport and adjacent to the Award Winning Central Park Mall & the newly opened New Soho Mall and its restaurants has benefited you.

I am happy to know that you have been impressed by the level of service from our Team.

Thank you very much again for sharing your experience and we look forward to welcoming you again soon at Pullman Jakarta Central Park.

Yours Sincerely,

Dominique A. Albero
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2017

Recommended hotel with superb service by the reception Mr. Khalid. He is always helpful for what i request and do it very fast. The room was clean, and big, the facility also very good and well maintain, unfortunately cannot see the pool because dont have time, the breakfast overall was good, the staff very polite and friendly.

Room Tip: if you bring car, better park near the mall
  • Stayed: April 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank kenley t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullman_Jakarta_CP, General Manager at Pullman Jakarta Central Park, responded to this reviewResponded 30 April 2017

Dear kenley t,

Thank you very much for taking some of your precious time to complete your review with 5/5s of our hotel on TripAdvisor.

It is a real pleasure to know that you have a great staying experience and we have been able to fulfill your requirements. Thank you for recommending us on TripAdvisor.

I am glad that you have specifically praised the cleanliness & size of the room and the well maintained facilities of the hotel. Breakfast matters a lot to us and I am glad to know you’ve enjoyed it to the most.

I am happy to know that you have been impressed by the level of service from our Team, especially Khalid. I will share your kind message with him, which I believe will add to his motivation to serve our guests even better and eagerly strive for excellence.

Thank you very much again for sharing your experience and we look forward to welcoming you again soon at Pullman Jakarta Central Park.

Yours Sincerely,

Dominique A. Albero
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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