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Reviewed 15 January 2018

The staff and services were super nice, everyone were really nice to us. Love the food, I've tried in room and restaurant dining. Nice pool, really love the pool, the side pool and the view. Really nice ambiance in the room, the lobby and the restaurant.

  • Stayed: January 2018, travelled as a couple
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Review collected in partnership with Four Seasons
Thank Rian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSHotelJkt, General Manager at Four Seasons Hotel Jakarta, responded to this reviewResponded 22 January 2018

Dear Rian D,

Thank you for letting us and the fellow traveler about your experience staying at Four Seasons Hotel Jakarta. We are beyond happy to know that your stay was an enjoyable one. Looking forward to welcoming you back!

Warm Regards,
Christian Poda
General Manager
Four Seasons Hotel Jakarta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2018

Compared to other hotels that I have stayed in in the last few years, I must say Four Seasons Hotel Jakarta is, by far, the best. The staff were all hospitable, professional, polite, and helpful. Facilities were adequate - swimming pool although smaller than expected, it was still beautiful and clean. Gym was smaller than Ritz Carlton (Mega Kuningan) but definitely enough to get the job done for you. Room service was great - food were tasty and reasonably priced. The room itself was exceptional and live up to its name; a suite, that is. Elegant yet comfortable and clean. After what seems to be a long time, I can confidently say that I have finally found a home away from home. Definitely my favourite hotel so far and highlight of end of year 2017. Thank you for being such a wonderful host, Four Seasons Hotel Jakarta!

The only thing I didn't quite like was the bed. It was smaller than expected and not as comfortable as the bed any other five star hotels usually have - specifically, Marina Bay Sands (Singapore) and Ritz Carlton (Jakarta).

  • Stayed: December 2017, travelled with family
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Review collected in partnership with Four Seasons
Thank natassyakwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSHotelJkt, General Manager at Four Seasons Hotel Jakarta, responded to this reviewResponded 15 January 2018

Dear natassyakwan,

Thank you for your kind words. We all very happy to know that you think this is the best hotel in Jakarta. It's always good to be able to say "welcome home" everytime you're with us. Looking forward to seeing you again, hopefully, soon.

Warm Regards,
Christian Poda
General Manager
Four Seasons Hotel Jakarta

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Reviewed 11 January 2018

One of the nicest properties I’ve stayed at. Really impressed by the service.
Every staff member from concierge, front desk to the restaurant staff is extremely friendly and attentive.
The suite is absolutely stunning and the bed is very very comfortable.
Everything is clean and service is on point.
Overall an amazing experience! Definitely deserves a 10 out of 10.

  • Stayed: January 2018, travelled on business
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Thank HannahW2512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSHotelJkt, General Manager at Four Seasons Hotel Jakarta, responded to this reviewResponded 15 January 2018

Dear Hannah W,

Thank you for taking time to write back to us and give a 10 out of 10 rating. We are grateful to know that our service is well received by you. Thank you for staying with us and we look forward to welcoming you again, hopefully in the near future.

Warm Regards,
Christian Poda
General Manager
Four Seasons Hotel Jakarta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2018

We really love the hotel, the staff, the service, the room, everything!!. The room is super clean, the bathroom is super large, my kids ran around happily lol. The bed super comfy, and we just love the interior so so much we want to have a room exactly like that. And also thank you for the considerations about the baby crib.

  • Stayed: December 2017, travelled with family
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Review collected in partnership with Four Seasons
Thank Riry R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSHotelJkt, General Manager at Four Seasons Hotel Jakarta, responded to this reviewResponded 15 January 2018

Dear drnd30,

Such a delightful news to know that you love everything about the hotel. We want to make sure our guest needs are well taken care of, including the little ones. Send my regards to your family and hopefully we can welcome you back real soon.

Warm Regards,
Christian Poda
General Manager
Four Seasons Hotel Jakarta

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Reviewed 10 January 2018

A great hotel with modern design and friendly staff. Hotels should look like this. There are many spot to enjoy with your family and friend.You should look at their beautiful orchid at back yard of restaurant. The BAR have live piano maestro player and beautiful voice singer. Relaxing SPA experience. Four Season is the best hotel to stay and to play.

For Ingress player, you will find a lot of portal at next building. I can hack and destroy some of them inside my room.

  • Stayed: January 2018, travelled with family
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Review collected in partnership with Four Seasons
Thank lukmann2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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