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“Average hotel... poor organisation by Audley Travel”

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Lan Kwai Fong Hotel @ Kau U Fong
Ranked #110 of 724 Hotels in Hong Kong
Certificate of Excellence
Reviewed 1 March 2012

This was our first stop on our "holiday of a lifetime" booked through Audley Travel. We were booked for two nights en route to New Zealand and were told that we'd be picked up for private transfer to the hotel. On arrival, there was no one there to meet us so after about 30 minutes waiting, we explored the option of taxi, bus etc to the hotel, as there was no local contact number for Audley in the paperwork. We then find from the airport info desk that the Lan Kwai Fong operate a transfer service from the other arrival gate... go to other arrival gate and get limo to hotel...

First impressions on first time to Hong Kong: busy, busy, busy. The hotel is in a bar and club area in the city, with very small rooms. We had upgraded to a harbour view room and whilst you could just about see the harbour, walking round the bed and finding a home for the two suitcases proved more difficult. Don't be fooled by the photos on the hotel website... most rooms are tiny. Breakfast was interesting... this is a 33 floor hotel (albeit with only about five rooms per floor), but the breakfast room had just 5 (five) tables, but as we were late down due to the previous night flight we didn't have to wait, just share a table with another couple. Very cosy - but time it wrong and it could be a disaster.

Also the hotel advertises a roof-top bar/cafe - there isn't one! and the gym (a couple of running machines and a stepper) was locked... The small rooms have a small en-suite with shower only.

Good points: the hotel's location isn't bad... close(ish) to MTR system, shopping areas, bars and restaurants, and the bed (standard double) was comfortable and had quality linens

Room Tip: Get a room as high up the floors as possible.... take small suitcases and a first aid kit
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  • Stayed: February 2012, travelled as a couple
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5  Thank Ncas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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732 - 736 of 1,084 reviews

Reviewed 24 February 2012

Room was small, but very clean and quiet. The shower was the best outside of U.S. I have experienced. The best location for the least money as this hotel is close to SOHO, the escalator, two blocks from the tram and bus stops. Cab fare from air express station was $36 HK or $5.50 us. I spent 6 nights and do not have one complaint knowing before hand that the rooms were small. I have stayed in much smaller closets in London's Hiltons for twice the price.

  • Stayed: February 2012, travelled with friends
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Thank Copperton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2012

Yes the rooms are small, but your in Hongkong.. everything is small. Soo.. I found the staff helpful and polite, the location awesome. 3 min walk to Sheung Wan station (central interchange is the next stop) "the escalators" are a few minutes walk away, and all the great food and bars that the Lan Kwai Fong district is known for, is on your doorstep.
The room was yes, small, but clean with a cool 'asia theme' and a funky bathroom. I didnt eat in the hotel (hellooo.. your in LKF!) nor did I visit anything else in the hotel. I was there for a trade fair so I was gone by 9am and only came back to change or sleep. That being said when I couldnt sleep they did have a good english language movie channel.
I had breakfast at either starbucks, pacific coffee or a little french based cafe at/above the sheung wan station - why? I thought they charged too much for b.fast plus it was just convenient for me. Would I stay here again? definately!

Room Tip: Higher up with a harbour view. I was in room #2004 (on the 20th floor) and it was cool to sit in th...
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  • Stayed: February 2012, travelled on business
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1  Thank megsyj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2012

The normal rooms are really way too small. The hotel is nicely decorated and the service is not bad. It's not the Four Seasons (dah-ling) but it's not terrible either --- see my review of Ovolo.

But if you're staying longer than a couple of days, it gets quite claustrophobic in those normal rooms. But the Harbour Suite is a bit expensive for it's size.

It is a bit like a junior suite, but with a door separating the bedroom + ensuite bathroom, with the living area and little balcony. They're thoughtful with the amenities - a fruit tray and a complimentary bottle of wine.

The Chinese theme of decoration is also nicely done but it really all comes back to size. Personally, I would struggle with staying in the normal rooms. And it would be nice if they threw in complimentary wifi for suite guests. HKD500 (USD64) for only 1 device, is kinda petty to be making your suite guests pay for wifi.

But overall, it's not a bad hotel. The Chinese restaurant Celebrity Cuisine has very good food - just make a reservation early. It gets full fast.

Room Tip: Get the Harbour Suite if you can.
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  • Stayed: September 2011, travelled solo
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Thank Rachelepoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2012

Currently sitting in a jam-packed waiting room at this hotel. Have been here for over 5 hours waiting for a room and the staff will not tell us how long it will take. Hopeless customer service and the facilities are very poor and outdated. STAY AWAY.

  • Stayed: February 2012, travelled with family
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3  Thank Danielle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lan Kwai Fong Hotel @ Kau U Fong

Address: No.3 Kau U Fong, Central, Hong Kong, China
Region: China > Hong Kong > Sheung Wan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#71 Family Hotel in Hong Kong
#78 Romantic Hotel in Hong Kong
#92 Luxury Hotel in Hong Kong
#96 Business Hotel in Hong Kong
Price Range: ₹ 10,029 - ₹ 25,659 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lan Kwai Fong Hotel @ Kau U Fong 4*
Number of rooms: 162
Official Description (provided by the hotel):
Awards winning Lan Kwai Fong Hotel @ Kau U Fong is about being stylish, and as comfortable as you want to be, in a location that is perfect for trendy dining, nightlife and entertainment area of Lan Kwai Fong and SoHo, Minutes away from MTR, Macau Ferry Terminal, premier offices and designers shopping. Its rooms are furnished with a distinctive touch of oriental style, overlooking the spectacular view of Hong Kong city, which illuminated at night. Hotel offers free WIFI, happy hour with free house wine, mobile with free data and IDD calls to 8 countries. ... more   less 
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Also Known As:
Hotel Lan Kwai Fong
Lan Kwai Fong Hotel @ Kau U Fong Hong Kong
Lan Kwai Fong Hong Kong

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