We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Phenomenal experience”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Kew Green Hotel Wanchai Hong Kong
Ranked #58 of 727 Hotels in Hong Kong
Certificate of Excellence
Reviewed 18 October 2017

situated in a great location
staff was happy to hold our bags as we arrived early.
Bo the manager as well as front desk staff were great at answering our questions regarding the city and how to get around!
Thank you for making the trip pleasurable!

Room Tip: almost felt like a boutique hotel, very nice
See more room tips
  • Stayed: August 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Bindoing T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
geohkwh, Manager at Kew Green Hotel Wanchai Hong Kong, responded to this reviewResponded 20 October 2017

Dear Tripadvisor Member – Bindoing T,

Thank you for sharing your experience on Tripadvisor.com.

It is our great pleasure to have you stay with us. Your kind words would definitely be creating an enormous momentum to strive further for quality service beyond guest expectation. Thank you for the compliments to our Assistant Concierge Bo and the Front Office team. They were very happy to learn about your feedback and how they made a huge impact in making your stay the most memorable one.

We are looking forward to welcoming back in the near future, help you maximize your Hong Kong experience and make your stay much more pleasant than your previous visit.

Once again, thank you very much for choosing Kew Green Hotel Wanchai. Should there be other comments or assistance be required, please feel free to let me or the team know at geo.hkwh@kewgreenhotel.com, we will be most pleased to assist with.

Sincerely,
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (1,272)
Traveller rating
Traveller type
Time of year
Language
  • More languages

37 - 41 of 1,272 reviews

Reviewed 18 October 2017

I had a transit flight and needed to stay in HongKong for 1 night with my family.. i was checking in with Jacqueline, she was very helpful...she did a brilliant service at Reception!!!.. Our rooms assigned on high floor with a large bed--- the room was so cleaned and so comfortable. The location is closed to MRT station, will stay here again very soon..

  • Stayed: October 2017, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Smithdonovan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
geohkwh, Manager at Kew Green Hotel Wanchai Hong Kong, responded to this reviewResponded 19 October 2017

Dear Tripadvisor member - Smithdonovan,

Thank you for your kind review and compliment to our Assistant Guest Service Supervisor Jacqueline! She is very pleased to hear that her efforts paid off and made your stay a pleasant one. It is certainly a huge encouragement towards our belief in striving for excellence and motivation to provide quality service.

We look forward to welcoming you back in the near future.

Should any further comments or assistance be required, please feel free to let us know at geo.hkwh@kewgreenhotel.com, we will be most glad to be of assistance.

Best regards,
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017 via mobile

House keeper in this hotel is not professional at all. She woke me up before 9AM and found out I hadn't checked out, she just walked away without an apology. Another day the other one forced me to clean my room even I refused her for 4 times. I can't believe how come this hotel can get certificate of excellent from Trip Advisor. Very bad experience and service.

Stayed: October 2017, travelled on business
Thank Hui-I L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
geohkwh, Front Office Manager at Kew Green Hotel Wanchai Hong Kong, responded to this reviewResponded 19 October 2017

Dear Tripadvisor member – Hui-I L,

First of all we would like to thank you so much for taking the time to share your comments on TripAdvisor regarding your recent stay at the Kew Green Hotel Wanchai Hong Kong.

We would like to assure you that we constantly strive to achieve only the highest level of quality, service and hospitality and we truly regret that we fell short on our goals.

We will make sure to share your comments with related department for rectification measures, as this is not the experience we would want our guest to receive, yet we are appreciative that you brought it to our attention.

Thank you and we hope this would not hinder your intentions to return as we look forward to welcoming you back at the hotel in the nearest future to witness an improvement on that matter.

Should any assistance be required, please feel free to let us know at fom.hkwh@kewgreenhotel.com, we will be most pleased to assist with.

Sincerely,
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2017

After checking reviews online on Tripadvisor, I decided to book Kew Green Wanchai since it had good reviews. I booked the reservation via Ctrip and at that time booking via this agency was a hassle. Living in Taiwan, they had to call me and I had to call back it took about an hour or more via phone to get the booking done. Not only that, the booking was made incorrectly. When I got to Kew Green, the check in took a while primarily since Ctrip screwed up the booking. First of all, they booked me down for 3 nights under 2 separate booking so Kew Green Staff got confused about this. Then, they only mentioned that I get twin beds. I booked a double bed during reservation which was done 2 months prior. Fortunately, the staff Amir or Amine (sorry if I got your name wrong), did an excellent job to fix the situation. We were given our rightful room the second day which was ok since I totally understand that stupid CTRIP made the wrong booking. Kew Green is an amazing hotel, for the price you are paying. You even get smart phones with 4G for free each room and I think this was what amazed me! Having a smartphone with hotspot made touring through HK a lot easier. The bed was also amazing and rooms were spacier than the usual small HK rooms. The location is quite good also and very convenient. Overall I'm very satisfied with my stay here and will be looking to come back to Kew Green again. I would advice Kew Green to double check all Ctrip bookings in the future to prevent these type of problems. I hear also that they usually screw up bookings at a high rate and customers will look to blame the hotel. So, don't ruin your great reputation by partnering with a lousy online booking agency like CTrip, it is not worth tainting your reputation.

Room Tip: Always go for the double bed room if you want a spacier hotel room and do not book thru Ctrip Ever!
See more room tips
  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank zandytan168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
geohkwh, Front Office Manager at Kew Green Hotel Wanchai Hong Kong, responded to this reviewResponded 16 October 2017

Dear Tripadvisor Member – Zandytan168,

Thank you for sharing your experience on Tripadvisor.com.

It is our great pleasure to have you stay with us. Your kind words would definitely be creating an enormous momentum to strive further for quality service beyond guest expectation. Thank you for the compliment to our Guest Service Supervisor Amine. He was very happy to learn about your feedback and how she made a huge impact in making your stay the most memorable one.

We are looking forward to welcoming back in the near future, help you maximize your Hong Kong experience and make your stay much more pleasant than your previous visit.

Once again, thank you very much for choosing Kew Green Hotel Wanchai. Should there be other comments or assistance be required, please feel free to let me or the team know at geo.hkwh@kewgreenhotel.com, we will be most pleased to assist with.

Sincerely,
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2017 via mobile

Nice hotel. Handy to catch a transportation such as taxi, bus, tram, and MTR. Lots of convenience stores and restaurant near by.

Walk around the hotel area is fun. It likes a big complex, you can find anything you want.

Stayed: October 2017, travelled with family
Thank Mon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
geohkwh, Manager at Kew Green Hotel Wanchai Hong Kong, responded to this reviewResponded 13 October 2017

Dear Tripadvisor Member - Mon T

Thank you for the kind words and sharing your experience with us.

We are very pleased to hear that you find the location of the hotel proximal to almost anything that the city can offer during your stay. Your feedback is of high importance to us which serves an encouragement towards our stance to exceed guest expectation in making the stay a much memorable one. We will be happy to be of service to you again on your next visit and help you maximize your Hong Kong experience!

We look forward to welcoming you back in the near future.

Should any further comments or assistance be required, please feel free to let us know at geo.hkwh@kewgreenhotel.com, we will be most glad to assist you.

Best regards,
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hong Kong hotels
Wan Chai / Causeway Bay
Burlington Hotel
Burlington Hotel
#37 of 727 in Hong Kong
184 reviews
OZO Wesley Hong Kong
#84 of 727 in Hong Kong
1,050 reviews
Wan Chai / Causeway Bay
Dorsett Wanchai, Hong Kong
Dorsett Wanchai, Hong Kong
#113 of 727 in Hong Kong
3,278 reviews
Show Prices
Show Prices
Show Prices
Wan Chai / Causeway Bay
Gloucester Luk Kwok Hong Kong
Gloucester Luk Kwok Hong Kong
#129 of 727 in Hong Kong
401 reviews
Tin Hau
Metropark Hotel Causeway Bay Hong Kong
Sheung Wan
Hotel LBP
Hotel LBP
#60 of 727 in Hong Kong
1,261 reviews
Show Prices
Show Prices
Show Prices

Been to Kew Green Hotel Wanchai Hong Kong? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Kew Green Hotel Wanchai Hong Kong

Address: 41-49 Hennessy Road, Wanchai, Hong Kong, China (Formerly Metropark Hotel Wanchai Hong Kong)
Region: China > Hong Kong > Wan Chai / Causeway Bay
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#54 Luxury Hotel in Hong Kong
#59 Business Hotel in Hong Kong
#76 Romantic Hotel in Hong Kong
Price Range: ₹ 6,256 - ₹ 18,508 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kew Green Hotel Wanchai Hong Kong 4*
Number of rooms: 173
Official Description (provided by the hotel):
An ideal accommodation that is both central and accessible, Kew Green Hotel Wanchai Hong Kong (Formerly Metropark Wanchai) is situated in the heart of Hong Kong's luxury commercial, shopping and entertainment district. In great proximity to the Hong Kong Convention and Exhibition Centre as well as the Mass Transit Railway Station, making it a breeze to get around the city that never sleeps. Each guest room showcases contemporary design with clear ambition for innovations and are equipped with LCD TV, Free Wi-Fi connectivity, electronic safety box, central air-conditioning, spacious working desk and more. Our recent innovative installation is the travel smartphone with unlimited mobile data and hotspot function plus IDD calls to designated countries for free during your stay. Kew Green Hotel Wanchai Hong Kong is a smoke-free property, beckons as a homely and stylish accommodation option so that your experience in Hong Kong will exceed your expectation. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Hotels.com, Prestigia, Ctrip TA, HotelQuickly and TripOnline SA so you can book your Kew Green Hotel Wanchai Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Metropark Hotel Hong Kong
Kew Green Hotel Wanchai Hong Kong

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing