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“Great location” 4 of 5 bubbles
Review of Novotel Hong Kong Nathan Road Kowloon

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Novotel Hong Kong Nathan Road Kowloon
Ranked #75 of 712 Hotels in Hong Kong
Certificate of Excellence
west midlands, england
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great location”
4 of 5 bubbles Reviewed 3 March 2012

Good hotel is great location. Rooms decent size for Hong Kong. Comfortable extra large bed. Location on Nathon Rd is perfectly placed for all areas. Victoria Peak is a must do as is Stanley Bay, great market and great beaches. Overall an excellent few days

  • Stayed February 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank kazart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,376 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (506)
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English first
Level Contributor
33 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed 2 March 2012

Overall this hotel is a good choice but just skip the buffet breakfast. The pastries are not freshly made and every morning were soggy and not crisp. Bacon was luke warm even when I see the chef bring it out fresh. The scrambled eggs one morning had a green colour to them, not sure what it was. Not enough selection and quality not up to par.
Apart from breakfast the hotel is a modern Novotel in a good location.

  • Stayed February 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MrGlobalTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelHongKong, Manager at Novotel Hong Kong Nathan Road Kowloon, responded to this review, 6 March 2012
Dear Guest,

Thank you for your recent stay at Novotel Hong Kong Nathan Road Kowloon. It is always a pleasure to receive positive feedback from our guests, but we are very concerned about the disappointing breakfast experience at The SQUARE restaurant, and we would like to express our sincere apologies for this matter.

We can assure you that all our pastries and scrambled eggs are freshly made by our pastry chef daily and every care is taken to maintain its freshness and standard. We plan to have a pastry warmer in place to ensure the crispness of our pastries. Regarding the green scrambled eggs, we have a dedicated chef to prepare eggs on the spot at the egg station and will discard any cooked eggs that have been standing for too long. Currently, there are around 40 breakfast dishes on the buffet and plans are taken to improve the selection in the months to come.

Once again, thank you very much for bringing this to our attention, and we look forward to welcome you back in the near future.

Best regards,

The Management of
Novotel Hong Kong Nathan Road Kowloon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheshire Uk
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 1 March 2012

We stayed for three nights in February after leaving a cruise. The hotel is situated on Nathan Rd but access is via what seems a slightly seedy side street. Its a safe area and not problem once you tune into Hong Kong living. Transport links to the hotel via the underground station at Jordon are very good. Walk towards Kowloon Park on Nathan Rd and you have the shopping malls and restaurants. Walk in the opposite direction and you have the traditional markets and Jade markets etc. Kowloon park is well worth a visit and only a short walk from the hotel.
We noted that the restaurant was full to capacity with local Chinese families enjoying the evening buffet so we joined in. Very good food and value including Maine lobster and assorted meats and seafood.
Rooms are fine but a bit quirky with a sliding door which doubles for the clothes space and the bathroom. We found the reception, restaurant and house staff to be very good.

Room Tip: As always in a city a higher room normally gives you less background noise.
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Hgrove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bicester, United Kingdom
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 1 March 2012

Great hotel very centrally located on Nathan Road. Excellent value for money, although the staff did not seem as friendly as in other Hong Kong hotels we have stayed in.
Room excellent size (for city hotel), very clean and modern looking. Fitness centre did the job for a short stay.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank TheCliff0rds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelHongKong, Manager at Novotel Hong Kong Nathan Road Kowloon, responded to this review, 6 March 2012
Dear Guest,

Thank you for your recent stay at Novotel Hong Kong Nathan Road Kowloon.

We are glad to hear that you had a pleasant and enjoyable stay in general, but very concerned about your comment on our staff for not being friendly enough during work. We fully appreciate how important a smile and a friendly welcoming service are and plan to increase our customer service training to our front line staff.

We appreciate your sharing your concerns as it allows us to improve and better serve our guests, and it is our hope that you will give us the opportunity to better serve you in the near future.

Best regards,

The Management of
Novotel Hong Kong Nathan Road Kowloon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Hong Kong Nathan Road Kowloon

Property: Novotel Hong Kong Nathan Road Kowloon
Address: No.348 Nathan Road, Kowloon District, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Jordan / Yau Ma Tei
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#21 Spa Hotel in Hong Kong
#53 Best Value Hotel in Hong Kong
#58 Business Hotel in Hong Kong
#58 Family Hotel in Hong Kong
#58 Romantic Hotel in Hong Kong
#68 Luxury Hotel in Hong Kong
Price range (per night): ₹ 7,265 - ₹ 12,502
Hotel Class:4 star — Novotel Hong Kong Nathan Road Kowloon 4*
Number of rooms: 389
Official Description (provided by the hotel):
Novotel Hong Kong Nathan Road Kowloon is conveniently located on bustling Nathan Road, in the heart of Kowloon, the famous shopping and commercial district. The Hotel is proximity to the city's most convenient MTR system and a short distance from various attractions, Temple Street Night Market, Ladies Market, and Jade Market, makes exploring the city's sights enjoyable and convenient. One child stays free with breakfast when sharing with parents under 16. This is a 100% non-smoking hotel. Stay connected professionally and personally anywhere in the hotel with free Wi-Fi access (Q1 2016). ... more   less 
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Also Known As:
Novotel Nathan Road Kowloon Hotel Hong Kong
Novotel Hotel Hong Kong
Majestic Hotel Hong Kong
Novotel Hong Kong Nathan Road Kowloon
Hong Kong Novotel

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