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Reviewed 15 August 2018 via mobile

Location is good! Shopping area is close by. Harbor view is gorgeous, especially at night. Check in and out are very fast. Amenities are good. The room is bigger than normal room in Hong Kong hotels. Too many people in the restaurant for breakfast! The only thing is the room key didn’t work properly!

Stayed: August 2018, travelled on business
Thank piaHongKong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander_Wassermann, General Manager at InterContinental Grand Stanford, responded to this reviewResponded 17 August 2018

Dear piaHongKong.

Thank you for choosing InterContinental Grand Stanford Hong Kong and taking the time to share your feedback.

We are delighted to know that you enjoyed our prime location and stunning Victoria Harbour views. Thank you also for your kind words regarding our efficient check in and out service, as well as our amenities and guest room size.

We do apologize that the restaurant was very busy during your stay as this was due to the hotel running a high occupancy. For any future visits please do not hesitate to contact any of our team members and they will be happy to find a quieter area in the restaurant for you. We are sorry also for the malfunction of your room key and hope that it did not cause you too much inconvenience.

Once again thank you for staying at InterContinental Grand Stanford Hong Kong and we all look forward to welcoming you again in the near future.

Best Regards,
Alexander O. Wassermann
General Manager, InterContinental Grand Stanford Hong Kong
alexander.wassermann@icgrandstanford.com
#InterConGSHK

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2018

This hotel is located right by the harbor with lots of shopping, and eating places within walking distance.The staff are so courteous and even out touring Victoria Peak, Ken, one of the Concierge Staff saw us and ran up and gave us water bottles as it was very hot. The room was excellent and beds were very comfortable. The hotel food was excellent! I would stay here again in a heart beat!

  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Doris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander_Wassermann, General Manager at InterContinental Grand Stanford, responded to this reviewResponded 16 August 2018

Dear Doris P,

Thank you for choosing InterContinental Grand Stanford Hong Kong and for sharing your stay experience.

We are pleased that you enjoyed our prime location adjacent to Victoria Harbour and close to many shopping areas, restaurants and bars. Thank you also for your compliments regarding our courteous staff, and in particular Ken from our Concierge. I have shared your kind words with Ken and the team and they are delighted that they made your stay so memorable. We are also happy that you enjoyed the comfort of your guest room and the quality of our hotel food.

Once again thank you for staying at InterContinental Grand Stanford Hong Kong and we look forward to welcoming you again soon.

Best Regards,
Alexander O. Wassermann
General Manager, InterContinental Grand Stanford Hong Kong
alexander.wassermann@icgrandstanford.com
#InterConGSHK

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2018

Managed to stay here for a business tirp . Wonderful experience with Hong Kong's skyline right infront .Hospitality , Cleanliness are on spot . Buffet breakfast provided for all three days were wide spread and awesome .

Overall enjoyed the stay here!!!

Room Tip: Prefer HK skyline ,Victoria Harbor view
  • Stayed: August 2018, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Sandeep2112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander_Wassermann, General Manager at InterContinental Grand Stanford, responded to this reviewResponded 13 August 2018

Dear Sandeep2112,

Thank you for choosing InterContinental Grand Stanford Hong Kong and taking the time to share your review.

We are delighted to read that you had a wonderful experience at our hotel and enjoyed the stunning Victoria Harbour views. We are also happy to know that you enjoyed our 'True Hospitality' and found the cleanliness standards to be spot on. Thank you also for your feedback regarding our extensive breakfast buffet. This is very pleasing to read as we always strive to provide the finest selections of food and beverages to our guests. I will pass on your kind words to our Cafe on M team as this will be a great motivator for them.

Once again thank you for staying with us and we look forward to welcoming you back to InterContinental Grand Stanford Hong Kong.

Best Regards,
Alexander O. Wassermann
General Manager
alexander.wassermann@icgrandstanford.com
#InterConGSHK

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2018 via mobile

Great location, well trained staff and nice conditions make out of this hotel a very good choice for your stay. Definitely take a room with a view. It is worth it. I highly recommend it if you plan a trip to Hkg.

Stayed: March 2018
Thank UrzicaAnda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander_Wassermann, General Manager at InterContinental Grand Stanford, responded to this reviewResponded 13 August 2018

Dear UrzicaAnda,

Thank you for staying at InterContinental Grand Stanford Hong Kong and taking the time to share your feedback.

We thank you for your kind words regarding our prime location and are pleased to read that you appreciated the service from our well trained staff. This is very encouraging to hear as we do invest in our people to ensure they receive the tools and training to deliver a great service. Thank you also for highly recommending our Harbour View rooms, and we are delighted to know that you enjoyed the stunning Victoria Harbour views.

Here at the InterContinental Grand Stanford Hong Kong we all look forward to welcoming you back again in the near future!

Best Regards,
Alexander O. Wassermann
General Manager
alexander.wassermann@icgrandstanford.com
#InterConGSHK

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Reviewed 9 August 2018

We have been at this hotel for 4 nights so far with 1 more night to go. Absolutely love it. We are in a club level room giving us access to the lounge on the 1st floor which we have used a lot & think it is great value for money. Courtesy bus is great & the concierge has been very helpful answering all our questions. We would definitely stay here again.

Room Tip: Go for Club Level
  • Stayed: August 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexander_Wassermann, General Manager at InterContinental Grand Stanford, responded to this reviewResponded 10 August 2018

Dear Michael H,

Thank you for choosing InterContinental Grand Stanford Hong Kong and sharing your stay experience.

We are delighted you loved your stay and enjoyed your room and our Club InterContinental Lounge. We are also pleased you found our shuttle bus service to be great and we thank you for your compliments regarding the helpful service from our concierge team. I will certainly share your kind words with all our team members who provided you with such true hospitality.

Once again we thank you for staying at InterContinental Grand Stanford Hong Kong and we all look forward to welcoming you back again in the near future!

Best Regards,
Alexander O. Wassermann
General Manager, InterContinental Grand Stanford Hong Kong
alexander.wassermann@icgrandstanford.com
#InterConGSHK

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