Grand Harbour Kowloon
Grand Harbour Kowloon was last of our 4 hotels & despite contradicting popular opinion I would have to say it was the worst by far, especially as I enjoyed our other 3. My husband asked if we could move rooms as the reservations team had previously emphasised that our ‘honeymooning status was well noted’ & that we would enjoy a harbour view room. When we arrived it was largely a view of the side of the building & beyond that, very little of the harbour itself apart from some high rises. When my husband checked if it was possible to move he got into conversation with reception staff as he likes to do & informed me later that a lady had referred to Harbour Grand Kowloon being a well established hotel that does not like to concern itself overly with modern conveniences or ‘keeping up’ with other hotels. I found this surprising as other hotels were so clearly working for their reputation or to provide particular touches unique to them. It felt like they were resting on their laurels [& literally resting on their great location which I will acknowledge is fantastic right on the harbour, if you can see it & perhaps only when in the lobby restaurant area or pool]. I should say that we were moved down to the 13th floor where we had more of a harbour view & that they were polite about this. Otherwise though it was just disappointing, & I mention this as it is Not an inexpensive hotel by any means, our room costing us at least $270 Australian per night. Ironically our stay in the T-Hotel had better service, better room, view & amenities all for almost a third of this.
Beautiful location aesthetically, the views from the reception area ground floor were amazing of the harbour. They have really lucked out with this location & wisely promote it to the hilt in promotional material, for functions, etc. However a lot of roadwork going on & cabs on this Kowloon side were often held up & took longer than any other area of HK.
Although the pool seemed somewhat questionable with hygiene/scents, it is a rooftop pool & is a nice view of the harbour/Hong Kong island side. See cons for a negative association we had with this pool area, unfortunately.
Hair on bed as we arrived, not great considering the cost.
Adequate tv options, not great, but a couple of English speaking channels & you could maybe find a Hollywood movie free to air at times.
Midday checkout a good option.
No free Wi-Fi, we were told this would be around $130 HK dollars per night from memory. They are the only hotel we experienced not to include free wi-fi.
Smoky smell in our second room, very stale & unpleasant odour. Could not clear it out easily. Particularly strong in bathroom for some reason.
Room was basically decorated in pastels & tacky prints & appeared more like a motel room [personal opinion, you might like it!]
Cheap & basic toiletries, smaller sized & even skimped with combos such as ‘conditioning shampoo’ for instance, which leaves a funny residue in hair.
We hoped to take some wine & apples up to the rooftop pool area late one afternoon to watch the 8pm light show on HK Island side & toast to our honeymoon. As we rarely drink we thought we’d pick a special spot & what better time as it was our last night of holiday. Unfortunately we were stopped by a staff member & informed we would not be allowed to take it up there. She stated we were welcome to buy from the bar [although it seemed to be closed later anyhow] & didn’t provide any explanation although we suspected it was related to profit. We later snuck up our apples & some plastic bottled orange juice anyway :)
Shuttle service provided between hotel & certain parts of town but we noticed after being dropped off it only mentioned a street, no map or intersections which would have helped enormously especially if you’re obviously not familiar/local. We had just missed a bus by 5 minutes after struggling to find it, even though my husband is a pretty good ‘navigator’ in travel.
Not an important point but curiously noticed at checkout they were the only hotel not to ask if we enjoyed our stay, or how our stay was, which seemed to fit into the near aloof & businesslike feel of this hotel. She was once grand but now appears old & tired.
Please consider other hotels if your money is hard earned & you would like better ‘bang for your buck.’ We personally much preferred the T-Hotel, see review if this helps.
- Official Description (provided by the hotel):
- Harbour Grand Kowloon is a deluxe five-star hotel situated on the Victoria Harbour waterfront and in the heart of the vibrant Whampoa Shopping district with over 300 local shops. The Hotel is just a few steps from MTR Whampoa Station, Exit D2 (scheduled to open on October 23, 2016) travelling to major tourist destinations such as Temple Street at Jordan and Ladies Market at Mong Kok, and eight minutes away from the bustling Tsimshatsui by Hotel shuttle bus available every 20 minutes. The ferry to North point is just footsteps away where all local attractions and entertainment on Hong Kong Island are within reach. With most of the hotel’s public area enjoying the spectacular harbour views, hotel features 555 beautifully appointed rooms and suites, six restaurants, certified Halal food available (advance order is required), a rooftop glass-framed swimming pool, a deluxe fitness centre with fully equipped gym facilities available 24 hours daily; sauna, steam bath and spa services are also available. ... more less
- Reservation Options:
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- Also Known As:
- Harbour Grand Kowloon Hotel Hong Kong
- Harbour Plaza Hong Kong
- Hong Kong Harbour Plaza
- Harbour Plaza Hotel Hong Kong
- Harbour Grand Kowloon Hong Kong