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“Convenience for airport but expensive for the quality of the rooms”

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Regal Airport Hotel
Ranked #103 of 718 Hotels in Hong Kong
Certificate of Excellence
New York City, New York
Level 5 Contributor
84 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
“Convenience for airport but expensive for the quality of the rooms”
Reviewed 25 April 2012

I stayed here one night on my way from Manila to Thailand and it did its job in that all I wanted was a shower, 7 hours sleep in a well air-conditioned room, another shower and then to leave for my next flight and that's what I got.

It is about a ten minute walk from the arrivals at Hong Kong airport and really not well sign posted, I found a Regal Hotel desk and they gave me a map, it only as you get very close there are a lot of signs, you really need them earlier since airport workers didn't seem to know where it is. Check in was thankfully reasonably swift but surprisingly busy at 9.30pm at night. They tried to tell me they had no rooms left with double beds but as soon as I said "well that's kinda what I paid for" they found one. The rooms are quite basic, very similar in feel to some UK budget chain hotels where you might pay £40 to £60 a night. If it wasn't that I completely considered I am mostly paying for convenience and I was so hot, tired and sweaty then I might have felt ripped off at £140 for a few hours in there.

  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lee_bear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, Manager at Regal Airport Hotel, responded to this review, 30 May 2012
Dear Guest,
Thank you for sharing your experience and your comment is important to us.
In fact, after careful review of your constructive and valuable comments, we have made plans to improve in the areas you mentioned, including but not limited to upgrading of our guestrooms by phases.

Once again thank you for your review and we look forward to serving you again in the future.

Sincerely,


Jaime Aromin
Executive Assistant Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (658)
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English first
Oxfordshire, United Kingdom
Level 4 Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 April 2012

If you are doing a long haul and want a lovely and yet convenient location to stay this is it. The hotel is adjoined to the airport (not airside) so its a very short walk and you're there. We used Club facilities so the rooms were spacious. The hotel was very clean. Staff are great, there's several restaurants within the hotel with heat food. If you want to go into the city centre you catch the train from the airport terminal at minimal cost, so all on all it's very convenient. There is a great spa on site if you've a weary body. This would always be my first choice of location while having a short stop over.

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ducksbottom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, Manager at Regal Airport Hotel, responded to this review, 30 May 2012
Dear Guest,
Thank you for sharing your comment with us.

We are pleased to learn that you had a pleasant stay with us and we are grateful that you recommended our award winning OM Spa, which offers an extensive range of spa and massage treatments.

We sincerely hope that you will stay with us again soon.

Kind regards,


Jaime Aromin
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Memphis
Level 5 Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 23 April 2012 via mobile

Great location but your gonna pay for it. Credit card machines didn't work for myself or 5 other guest. I paid cash in by doing that they actually sent attended to lock the minibar/snack area in your room. For what you get it seemed very expensive, and is no better quality than you would find at say a holiday inn or marriott. The bar was expensive, but overall the inconvenience of having to go somewhere else was worth the expense.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnStinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, General Manager at Regal Airport Hotel, responded to this review, 2 May 2012
Dear Guest,
Thank you for sharing your experience and for complementing our location.
We usually require a deposit to be paid for incidental expenses such as minibar consumptions. Such deposit can be made in cash or in form of a credit card guarantee.
May we recommend you to experience our happy hour at China Coast Bar & Grill? We recently introduced authentic Italian flatbread pizzas and a wide variety of Tapas.

We look forward to welcoming you back to the Regal Airport Hotel in the future.

Sincerely,


Alexander Haeusler
Deputy General Manager
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Normal, Illinois
Level 2 Contributor
7 reviews
6 hotel reviews
Reviewed 23 April 2012

Excellent hotel right inside the HKG airport. Best to see the take off landings from the window if you nothing to do at all. Food at its best. Staff tries to do the best they can. Just cross the customs and take a left turn and you are in the lobby of the hotel. No need to go to the city for a short business trip. Hotel also has transport facility to mainland china and manufacturing hubs in guangzhou.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank singhsaurabh1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, General Manager at Regal Airport Hotel, responded to this review, 2 May 2012
Dear Guest,

Thank you for recommending our hotel for our unique location and easy access to the airport terminals. Hotel guests can indeed take a dedicated coach at the airport station to major cities in Guangdong Province.

We appreciate your comment about our food and encourage you to experience our award-winning Chinese restaurants Rouge and Dragon Inn.

We thank you for staying with us and look forward to welcoming you back soon.

Sincerely,


Alexander Haeusler
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shenzhen, Shekou
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 April 2012

I had an early flight but was also traveling to Guangzhou on the night before so I arrived quite late at the hotel at around 10pm. I guess at that time, not many people are checking in so I was able to get my room quick. I went up and got comfortable inside while waited for my luggage from the concierge but it did not arrived for a good 30 minutes so I left to go to the airport to grab something to eat.

The Hotel's location is great being beside the airport and you can choose to eat at the restaurants below or those in the airport. The bed is huge for one person and the view facing the Marriot is interesting. The bed and sofa are clean and modern in design while the bathroom I think is outdated. I just can't get out of this because their common lobby looks very pleasant and modern so I thought when I enter my room I was expecting ultra modern facilities but was a bit disappointed. Also when I took a bath the water splashes outside of the tub hence it gets really wet on the floors so I think could be dangerous sometimes. They should invest some shower curtains for that because the glass partition isn't just not enough.

Room Tip: Ask for those rooms facing the airport, could be more interesting.
See more room tips
  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LilaNfry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RAH_HK, General Manager at Regal Airport Hotel, responded to this review, 2 May 2012
Dear Guest,
Thank you for recommending our hotel for early flights.

Our location enables our guests to maximize their durations in our hotel. This is particularly beneficial for guests with a short transit time.

For hygiene reasons, we have replaced our shower curtains with glass panels. All our rooms are equipped with bathmats to prevent guests from slipping in the bathroom.

We hope to have the pleasure of welcoming you back to our hotel soon.

Sincerely,

Alexander Haeusler
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Regal Airport Hotel

Property: Regal Airport Hotel
Address: No.9 Cheong Tat Road, Hong Kong International Airport | Chek Lap Kok, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Airport
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#26 Spa Hotel in Hong Kong
#82 Family Hotel in Hong Kong
#87 Luxury Hotel in Hong Kong
#95 Romantic Hotel in Hong Kong
#99 Business Hotel in Hong Kong
Price range (per night): ₹ 5,474 - ₹ 20,537
Hotel Class:4.5 star — Regal Airport Hotel 4.5*
Number of rooms: 1171
Official Description (provided by the hotel):
Regal Airport Hotel Hong Kong has been recognized as the World's Best Airport Hotel by Business Traveller UK Magazine. Directly connected to the passenger terminal of Hong Kong International Airport and only a two-minute walk away, the Hotel is also in close proximity to the AsiaWorld-Expo convention centre. All 1,171 smoke-free guest rooms and suites have contemporary design and comfort is ensured by the double-glazed soundproof windows and comprehensive in-room amenities. Regal Airport Hotel Hong Kong also features world-class meeting facilities with 30 function rooms and one of the largest pillar-free grand ballrooms in a hotel equipped with a 9-meter width and 4-meter height HD LED wall. Additionally, the Hotel features a variety of authentic cuisine at its six restaurants and bars, and it has a complete range of recreational facilities including the award-winning OM Spa, state-of-the-art gym, an outdoor pool and an indoor heated swimming pool. ... more   less 
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Also Known As:
Regal Airport Hong Kong
Hotel Regal Airport
Regal Airport Hotel Hong Kong

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