We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel with great service”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Island Shangri-La Hong Kong
Ranked #13 of 718 Hotels in Hong Kong
Certificate of Excellence
quezon City
Level 4 Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Great hotel with great service”
Reviewed 5 April 2012

This hotel is quite old but they are able to maintain and upgrade their service and rooms. Have been staying here for 20 years and every time we stay here, they keep surprising us with their impeccable service

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank truth40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,036 reviews from our community

Traveller rating
    1,595
    331
    62
    23
    25
See reviews for
343
537
131
763
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (418)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Beverly Hills, California
Level 5 Contributor
59 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 5 April 2012

I will stay in this hotel in the future, the hotel staff are very friendly and knowledgeable, the breakfast in cafe too was one of the best I ever had , I requested harbor view but when I checked in the room was partially harbor view, this was the only issue I had in Island Shangri-La Hotel

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sisal08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level 5 Contributor
93 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 2 April 2012

I tend to stay at the Island Shangri-la when in HK due to its location (close to Central and also above Pacific Place and Admiralty MTR).

Positives

The staff are excellent throughout the hotel. On my latest trip Ivy from the Spa/pool warrants special praise as does Penny from the Front Desk. 6 out of 5 for her. The room service is quick and the breakfast in Cafe Too outstanding - you need to leave yourself about an hour to deal with it properly (and then go back to your room as you have eaten so much....). The room has a good TV with decent TV channels (but lacks a DVD player). And there is free WiFi throughout the hotel, which is great. The pool is also good and never seems to be busy despite the size of the hotel.

Negatives

The bathrooms can be a bit disappointing depending on what room you get. For the price of the hotel I would expect a separate shower rather than just a bath with a shower attachment. Plus I really don't like the twins rooms and I seem to get those more often these days - the huge king size beds are great but the twins are basically just two singles that are not that big even for a single traveller.

But a good hotel and I'd stay there again.

Room Tip: Insist on a king room. And try to get a harbour view, although the mountain view is also quite good...
See more room tips
  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TeejTeejTeej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
166 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 1 April 2012

I try to stay at the Island Shangri-La whenever I travel to HK. I have stayed at many hotels in both Hong Kong and on the Kowloon side and still prefer to stay at the Shangri-La. From the moment you pull up outside the doors you are made to feel welcome. The staff have always been helpful and courteous and the service levels are outstanding. I it sets a benchmark for other hotels to follow. Rooms are spacious with everything that you might need. You get a great view of the harbour through the full size windows. The green tea on arrival is always hot a very refreshing. The buffet restaurant has a wide selection of choice for both breakfast and dinner. However, the service and luxury does come at a cost and it can be expensive.

Just a great place to stay.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hudson0605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 4 Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 31 March 2012 via mobile

I stay at the Island Shangri-la when I travel to HK and have done so for almost 15 years. If I were to bring my family to HK I would stay here too. The staff are excellent and the hotel rooms, whilst getting a little dated compared to other 5star hotels around Asia, are spacious and very comfortable. The restaurants are great with one of the best Japanese in HK and dont miss the breakfast. Too much to choose from its amazing. Also has a good gym and excellent spa facilities.

Stayed March 2012
Helpful?
1 Thank Ooost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hong Kong hotels
Central
Mandarin Oriental, Hong Kong
Tsim Sha Tsui
Kowloon Shangri-La Hong Kong
Wan Chai / Causeway Bay
Grand Hyatt Hong Kong
Grand Hyatt Hong Kong
#16 of 718 in Hong Kong
2,702 reviews
Show Prices
Show Prices
Show Prices
Admiralty
The Upper House
The Upper House
#1 of 718 in Hong Kong
2,217 reviews
Tsim Sha Tsui
InterContinental Hong Kong
InterContinental Hong Kong
#10 of 718 in Hong Kong
3,978 reviews
Admiralty
Conrad Hong Kong
Conrad Hong Kong
#23 of 718 in Hong Kong
3,246 reviews
Show Prices
Show Prices
Show Prices

Been to Island Shangri-La Hong Kong? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Island Shangri-La Hong Kong

Property: Island Shangri-La Hong Kong
Address: Supreme Court Road, Hong Kong, China
Region: China > Hong Kong
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Hong Kong
#7 Romantic Hotel in Hong Kong
#10 Spa Hotel in Hong Kong
#11 Business Hotel in Hong Kong
#13 Luxury Hotel in Hong Kong
Price range (per night): ₹ 18,811 - ₹ 36,793
Hotel Class:5 star — Island Shangri-La Hong Kong 5*
Number of rooms: 565
Official Description (provided by the hotel):
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Shangri-La Hotels and Resorts, Expedia, Agoda and HotelQuickly so you can book your Island Shangri-La Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La Hong Kong

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing