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Novotel Century Hong Kong
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Reviews (3,297)
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All reviewspremier loungele cafewanchai ferrylockhart roadwan chai mtr stationcauseway bayexhibition centrepacific coffeeminute walkbusiness tripexecutive flooroutdoor poolrooms are smallconvenient locationbusiness hoteleasy accessstandard room
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Reviewed 20 June 2012

Pros
- ?

Cons
- hurried, busy reception - feels industrial, not warm and welcoming
- boring rooms
- no view from any sides of the hotel

  • Stayed: March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank sundboell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 23 June 2012

Dear Valued Guest,

Thank you for taking the time to share your experience at the Novotel Hong Kong Century. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Vanessa HO
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2012

Excellent friendly hotel with a pool in a great location. Handy for the tram the ferry and Wanchai train station.

  • Stayed: June 2012, travelled with family
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2  Thank jacobDevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2012

  • Stayed: June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management response:Responded 23 June 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 16 June 2012

I stayed in this hotel while attending a business trade how in the nearby convention centre.

It's just a 10 minute walk to the convention centre and 5 minutes from the nearest MTR station which can get you to any location in Hongkong or into Shenzhen in about 50 minutes.

The staff are very friendly, they have a good business centre and bar on the top floor with complimentary drinks and nibbles in the evenings. There are also a couple of decent bars nearby.

Stayed: April 2012, travelled on business
1  Thank Masheener
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2012

We stayed at the Novotel Century HK for 10 nights with our three children aged 4, 6 and 9 from June 1st. The family interconnecting rooms worked well. The pool was fantastic, really big and great for the kids. Free WiFi at the pool and the lobby was really useful.
We enjoyed the hotel, staff and location and would recommend it to other family travellers to HK.

  • Stayed: June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
2  Thank HappyTraveller358
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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