For my 3 month stay in HK, I pre-booked a serviced apartment for 10,000 HKD. The only positive thing was the location, which was very central and close to nice shops/bars/restaurants etc.
I can only give the advise not to stay in any accommodation of cityloft - the apartments they have are not worth a single dollar!! According to their very nice homepage, they pretend to be appear as a provider of nice and cosy apartments with great service at relatively reasonable rates. This definitely is an illusion! Obviously the only thing they invested in is their homepage/ internet appearance! The rooms they offer are horrible and really dirty. I did not expect a large apartment, however as an European you expect to get at least clean apartment for this price - which was definitely not the case! I have never ever before seen such a dirty bed - which made me move out immediately just right after I arrived in the middle of the night. Luckily I had friend who offered me to sleep on his couch for a couple of days. I could not even sit on the bed, and I am not a too sensitive person. The mattress was smelly and dirty, full of stains - so was the bed linen, pillows, blanket etc. On top of that, there could be found a great collection of dirt and pubic hair next to the bed, on the bed and inside of the bed frame. Under the bed, it seems as there was an old pool of blood - I did not investigate further - however I really do not want to know what once happened in that room/ on that bed before. Moreover, the matress was not only old but also very uncomfortable - a night in that bed might have caused the worst back pain.
Aside from the disgusting bed area, the rest of the room was not worth its money as well, however I could have lived with the small cupboard, shelf, so called "kitchen area", old school TV, toilet and shower in the middle of the room etc. Another thing to mention is that the air conditioning was extremely disgusting and smelly (see picture). According to the description of the room/ house, they claimed to provide a washing machine on the roof terrace - this turned out to be another lie. Yes, there was a washing machine, and a roof terrace - but not as you would expect. The roof terrace was just an accessible roof without anything you would expect on a terrace but with a lot of dirt and waste, the washing machine seemed to be 50 years old and I would not even wash an old towel for my dog in there. But pictures say more than words!
After I complained, they pretended to be very sorry and offered me to show me another apartment. Even though I already had enough after this horrible experience with my first room I accepted and decided to give them a second chance. Although I mentioned that the other room was extremely dirty and disgusting, e.g. with the mattress and dirty bed linen etc., they did not manage to put some clean and fresh bed linen into the new room.
I am very glad that I decided not to stay one single night in any of their shabby rooms, although it took me more than two months to get a refund of at least a part of the money I had already paid in advance. It took me so much time, nerves and negotiation-effort to get to that solution and the only thing I can do is to tell others to avoid city loft at any price - otherwise you will regret it for sure!!!! Believe me.
- Also Known As:
- City Loft Service Studio Hotel Hong Kong
- City Loft Service Studio Hong Kong