Stayed one night at Hullett House in Hong Kong. Arrived at the entrance that was e-mailed to me. There was no one there and if you don't read the really small sign telling you to call up when you arrive on the 1st floor you will not be able to check in at reception.
The hotel is in a historic building and it really is quite an experience as this was the old police headquarters which have been converted into a heritage centre. The building has been left intact including the old stairs and facade. When you walk down to the restaurant along the narrow passageway you can't help thinking of the history that the walls hold.
First the good: the bed is amazing in the Stanley Suite, it is comfortable and you can just melt into sleep. The balcony with your private sitting area is also spectacular as you have partial views of the Hong Kong skyline. There is also a free mini bar service and free wifi. The amenities in the bathroom are comprehensive and smell divine.
However, there are many things which need improvement.
Now the improvements: The key card was a used one which had the previous guests name tippexed out and ours written in. This is tacky and not something I would expect from this kind of establishment.
The room is showing wear and tear and the hotel has not been open for long. The material on one of the chairs has ripped and the tap in the bathroom is missing the hot sign.
There is a sense that you are not actually in a hotel and there is no list of services that the hotel offers. The rooms are vacuous and the space has not been used well which makes you feel like you are sleeping in a cave rather than in a cosy heritage room. The actual hotel is not user friendly and the flow is not pleasant for a guest.
Breakfast was pleasant but the service in the restaurant was disappointing. The waiter did not smile once or even attempt to be friendly.
For those wanting privacy this is a good hotel. But when the rate is the same as the Peninsula and I compare what you get just one block away, I am sorry to say that I would rather stay at the Peninsula than here.
- Official Description (provided by the hotel):
- Conveniently located on Canton Road in Tsim Sha Tsui in a magnificent white-stucco colonial building dating back to 1881, Hullett House provides a collection of bespoke, individually hand-crafted suites that join the property's seven popular dining and entertainment venues in this elegant celebration of old Hong Kong. ... more less
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- Also Known As:
- Hullett House Hotel Hong Kong
- Hullett House Hong Kong