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Ways to Experience Big Bus Tours Hong Kong
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Reviews (1,943)
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All reviews night tour sampan ride three routes hour ticket star ferry tickets hop on hop green line peak tram red route deluxe tour green tour harbour tour day pass different routes audio commentary aberdeen harbour your bearings
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Reviewed yesterday

Pre-booked the tour from the UK - save 10%. We did the deluxe 2 day tour and used all except the Kowloon night tour. Good way to see the sights and decide what you want to see in more detail. Also, it helps having vouchers to avoid queueing for tickets at the busier locations. Good value for money.

1  Thank Malesakeel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago via mobile

The crazy driver was going so fast. He was not giving way to traffic and almost crash into someone who went in front of him. In the end the guy lane let him through but he just stop the bus in the middle of the road as if he was making a point to driver next lane.

I mean this is a tour bus and it suppose to go slower to let me absorb the scenery, no point in driving so fast at all.

Thank ceedub9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 days ago via mobile

Service was poor, we missed the bus route we wanted as we were buying tickets and the driver wouldn’t wait, not even 20 seconds, the bus driver was also not very comfortable as was quite jerky and finally headphones provided didn’t work properly.

However, the experiences themselves do provide a great way to see the sights and get your bearings, despite the service, believe it or not I would still definitely recommend this activity.

Thank davidaF3893XF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 days ago via mobile

As our time in Hong Kong was brief, we thought the Big Bus “hop on - hop off” would give us a good overview of Hong Kong. It did not—not even close! We paid $900 HK for the two of us—my headphones didn’t work so I moved, what commentary there was, was an uninformative sentence or two about each “area”/stop, the driver disappeared for about half an hour with no explanation (the driver did not talk at all), we did get access to the Victoria Peak tram included but would have been MUCH better off just taking a taxi there and buying the tram ticket ourselves (we did take a taxi back to our hotel after the tram and paid only $35 HK for about the same distance we had travelled for $900 HK with the frustrating Big Bus. We were not impressed!!!

1  Thank cccmmmrrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Big_Bus_Hong_Kong, Manager at Big Bus Tours Hong Kong, responded to this reviewResponded 4 days ago

Dear cccmmmrrr,

Greeting from Big Bus Tours Team.

Thank you so much for choosing us as your sightseeing partner in Hong Kong and for taking valuable time in writing us a review.

I agree that the situation you experienced is unacceptable and our staff should have dealt with this more professionally. I have addressed this with all the team and our internal procedures will be reassessed to prevent this happening again.

In order to investigate your incident, could you please email your incident detail (date, time, etc.) with your copies of Big Bus Ticket to our email address (infohk@bigbustours.com). Our representative or operations manager will help you to following up and reply to you shortly.

I hope we will be able to welcome you back to Big Bus Tours again and deliver a delighting experience.

Best regards,
Big Bus Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 days ago via mobile

Very friendly Big Bus tour employees (special thanks to Virginia). The bus will take you downtown (Blue and Red lines) and outside the city on the coast line (Green Line). Cherry on the cake, with the ticket you can access Victoria Pick and the 360 degrees view deck with the cable car!

Thank Meander19042508936
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Big_Bus_Hong_Kong, Manager at Big Bus Tours Hong Kong, responded to this reviewResponded 4 days ago

Dear Meander19042508936,

Thank you so much for choosing us as your sightseeing partner in Hong Kong and for taking valuable time in writing us a review. Hearing such positive feedback, especially on " Virginia ",really does mean a lot to me and my team.

It would be lovely if you could share you experience with your friends in taking our big bus tours in Hong Kong, and we wish you will join us again in your next visit to Hong Kong.

Thank you very much.

Best Regards,
Big Bus Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 days ago

Bought 2-day premium tickets for around 70€. Included unlimited bus tickets for all 3 routes, night tour around all city, 4 tickets to ferry, harbour tour, tram ticket to Victoria and ticket for old classic HonkKong ship (didnt have time to go). Biggest advantage is YOU DONT HAVE TO WAIT for tram to Victoria, you have to find people from BigBus company (red shirt) and ask them to change for your ticket. Then you can go directly to tram - which is perfect (valid only at day, no night) and skip the line. Ferry tickets also good for me from one island to other one, as my hotel was very close to port. There are headphones and wifi available at the bus. In nice weather go to the top, perfect view.

Thank LukasZ317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Big_Bus_Hong_Kong, Manager at Big Bus Tours Hong Kong, responded to this reviewResponded 4 days ago

Dear LukasZ317,

Greeting from Big Bus Tours Team.

Thank you for your review and support again. We will keep improve our tour quality by your valuable comments, wish you will join our tour again in your next visit. Thank you very much!

Best regards,
Big Bus Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Did a tour in late afternoon, great way to see the city. Earphones are provided with commentary in multiple languages, so you know where to look and what you are looking at. Sadly only had time to do one of three options. We will definitely try to do the other two on our next visit!

Thank JaredYSyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Big_Bus_Hong_Kong, Manager at Big Bus Tours Hong Kong, responded to this reviewResponded 4 days ago

Dear JaredYSyd,

Thank you very much for choosing big bus tours as your sightseeing partners in visiting Hong Kong.

We're glad to hearing from your enjoyable tour with our big bus, and we sure you had an unforgettable memory with us.

It would be lovely if you could share you experience with your friends in taking our big bus tours in Hong Kong, and we wish you will join us again in your next visit to Hong Kong.

Thank you very much.

Best Regards,
Big Bus Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

We used this whilst in Hong Kong, was great to get around places, see different areas. Thought the Kowloon (blue) route was ok but boring in my opinion, thought the Green route to Aberdeen/Stanley was great, gave you some great views over the South China Sea. Would of been great to have some actually speaking rather than pre recorded messages, as you are unable to interact and asks questions. New York you have someone on the bus talking all the time which is good. There was multiple times where people wanted to get off thought the bus had stopped then he started driving again! Think this could be better with a more personal touch!

Thank wynt07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Big_Bus_Hong_Kong, Manager at Big Bus Tours Hong Kong, responded to this reviewResponded 4 days ago

Dear wynt07,

Greeting from Big Bus Tours Team.

Thank you for your review and support again. We will keep improve our tour quality by your valuable comments, wish you will join our tour again in your next visit. Thank you very much!

Best regards,
Big Bus Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

Take the green line route on Hong Kong Island. Make sure you get the express pass to Victoria Peak. There are many representatives from Big Bus Tour Company at the Star Ferry Terminal who will assist you with tickets and they even carry a card machine. So you can use your credit/debit card. The express pass will help you avoid the queue at the funicular to Victoria Peak. After Victoria Peak, the green line route takes you to Repulse Bay, Stanley Market and you also get a free Sampan ride in Aberdeen Harbour. It's a full day and the Tour is very scenic. The buses are well maintained, they have headphones that are spot on as you pass the various sights and you have a choice of languages. I would highly recommend this tour

Thank Shireen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Big_Bus_Hong_Kong, Manager at Big Bus Tours Hong Kong, responded to this reviewResponded 4 days ago

Dear Shireen M,

Thank you very much for choosing big bus tours as your sightseeing partners in visiting Hong Kong.

We're glad to hearing from your enjoyable tour with our big bus, and we sure you had an unforgettable memory with us.

It would be lovely if you could share you experience with your friends in taking our big bus tours in Hong Kong, and we wish you will join us again in your next visit to Hong Kong.

Thank you very much.

Best Regards,
Big Bus Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

Thanks to Lorna who helped us book these trips . She got us a 3 day ticket so we could also include a day at Ocean Park. She was so helpful. this is the only way to see all Hong Kong has to offer and the commentary is so helpful and gives a lot of information, spent time on all 3 routes which include either peak tramp ride, amazing or sky. 100 equally amazing. such a good service that we got an extra 2 days. the trip to Stanley along the coast is awesome with such beautiful views along the coast. well worth the money and very impressed. a must do

1  Thank jeffturner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Big_Bus_Hong_Kong, Manager at Big Bus Tours Hong Kong, responded to this reviewResponded 4 days ago

Dear jeffturner,

Thank you so much for choosing us as your sightseeing partner in Hong Kong and for taking valuable time in writing us a review. Hearing such positive feedback, especially on " Lorna ",really does mean a lot to me and my team.

It would be lovely if you could share you experience with your friends in taking our big bus tours in Hong Kong, and we wish you will join us again in your next visit to Hong Kong.

Thank you very much.

Best Regards,
Big Bus Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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