We are shocked with the services provided here at City Guest house. Block D,D3 & D7 & D8/ 7 Floor 36-44 Nathan Road, TST , Kowloon, Hong Kong . We had stayed here on 02/10/11 and checking out on 04/10/11. We checked out early in the morning at 0920 hrs and as confirmed with staff Raman regarding our another booking Germany hostel for checking in on 04/10/11 midnight time as we are leaving to shenzhen and coming back at midnight .We had made the payment and confirmed the Germany Hostel room to be given once we r back. Staff Raman had promised us to help us Park our 2 luggages in our Germany Hostel Room after checking in time 12noon. To Our Horror when we are back, our 2 luggages are still park outside the corridor. According to staff Raman that he forgot. When we ask for our Germany Hostel Room key, staff Raman and staff Amanda told Us Germany Hostel are fully Booked???? We had book the RoOm online 2 weeks ago and is all confirmed. I had paid all money in the morning 0930hrs and all written down black and white payment and what is call Fully booked??? Staff Raman and staff Amanda just give us the leftover room for us. This is consider a cheating Scam.. How could such things happened to a so call award wining hostel in Hong Kong???
- Official Description (provided by the hotel):
- Germany Hotel is conveniently located just a 2-minute walk from Ocean Terminal and Kowloon Park, and provides affordable accommodations with free Wi-Fi. It also features currency exchange and luggage storage services. The hostel is a 45-minute taxi ride from Hong Kong International Airport and a minute's walk from Tsim Sha Tsui MTR subway station. It is located a 5-minute walk from Victoria Harbour and Star Ferry Terminal. The rooms at Hostel Budget are air-conditioned and equipped with a flat-screen cable TV and a fridge. They all have a private bathroom with a hot shower. The hostel has free local calls. It also has a 24-hour front desk and a tour desk. The hostel provides laundry services and a shared pantry equipped with a microwave and tea/coffee-making facilities. Tsim Sha Tsui is a great choice for travelers interested in cold weather, shopping for makeup and fast food. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, HostelWorld, Ctrip TA and Agoda so you can book your Germany Hostel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Germany Hotel Hong Kong
- Germany Hostel Hong Kong