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“Try somewhere else if you are looking for an extended stay in HK” 1 of 5 bubbles
Review of Harbourview Horizon

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Harbourview Horizon
Ranked #367 of 712 Hotels in Hong Kong
Hong Kong, China
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Try somewhere else if you are looking for an extended stay in HK”
1 of 5 bubbles Reviewed 4 July 2012

I have to admit that you be better off elsewhere unless you do not mind paying the extra's to overcome the hassle of getting a rental contract.

This partial service apartment means you will need to sign up and pay for cleaning, internet and the 27-28 seater shutter-bus service is always packed during the morning peak hours. Taxi's may or may not be always available. Limited TV programs (25) where there are a quite few channels all from China - is this apartment for China tourist or for the international crowd? Only a HBO and Fox movies channel.

Sofa's and beddings are old. Knowing that the water quality in Hong Kong is not up to certain standards, you cannot install any filters on the tap. Think twice before you buy bottled water in Hong Kong, ask yourself where is it from?

  • Stayed June 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
10 Thank ota001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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30 reviews from our community

Traveller rating
    9
    6
    6
    2
    7
See reviews for
10
3
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7
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Kuala Lumpur
Level Contributor
62 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed 9 June 2012

I have to admit, i enjoy my one week stay at this hotel. Full suite apartment and it is just nice for a family size hotel.
location of the hotel is not in the middle of TST but the shuttle bus is very efficient, punctual and is FREE ridfe for hotel guest (wt access card)
CLean n quiet environment! the otherside of HK you can experience .. peacefulness
SAFETY excellent
right in front of the hotel has taxi stand, bus stop and the subway station is coming up soon!
nice waiting lobby for the shuttle bus
nearby walking distance to the HONGHAM station and the HONGHAM STADIUM. Good for concert lover - right after concert you can hit home on foot!
mini market nearby and there is a cafe downstair (24H)
All cabby knows this hotel and it only cost HKD 30-40 for one-way
nice seaview

Room Tip: definitely recommended to family group (size of 3). 1 master _+ 1 guest room
See more room tips
  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Rachelyap_MY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
95 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 15 May 2012

the first reviewer pretty much sums it up. My only complaint is if you have guests who need a key to your apartment or want to leave a package for pick-up, the front desk will not assist. This means any deliveries or admin you need to be here, which when you are a single professional you have to come back from the office or work around it.
Apart from that and compared to friends living on HK island, this is a mansion at half the price.
I can get to Wanchai, LKF or Soho in 40min from the apartment....at the cost of an MTR compared to a taxi in 20min at over HKD$100.

  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank TheBeigeTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Carolina
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 9 January 2010

This is an extended stay hotel conveniently located close to a major hub of the Hong Kong Mass Transit Railway (MTR). We pay $9,990 HKD per month.

Trains, Underground (subway) and Bus stations are only a ten-minute walk away. The Metropolis Mall (on the way to the station) has a small grocer, several restaurants (Japanese, Chinese and Continental (European)) as well as a Fast Food Court for inexpensive freshly prepared Asian style fare. Hung Hom has several colleges and technical schools very close by and busy streets for shopping for all sorts of necessities needed to set up or maintain a household. Whampoa is a suburb with all one would need to survive PLUS a big dash of color, personality and verve. Twenty or thirty minutes of walking can lead you to a Star Ferry (and First Ferry) Landing to transport you to North Point, Wanchai or Central.

A modestly paced hour walk along the Harbor can take you to and from the Tsim Sha Tsui Clock Tower, Ocean Terminal and Nathan Road areas. A free shuttle bus runs frequently to and from the MTR station and Peninsula Hotel in Tsim Sha Tsui. Taxi service is excellent.

My Cantonese-speaking wife and I are living here for eleven months. We have a modern, clean (but fairly sterile) apartment that overlooks much of the Harbor. The panorama roughly runs from Wanchai to the Harbor Channel opposite North Point.

We signed a twelve-month contract that required a monthly rent of $9,990 HKD. (VISA Cards are accepted.) One could find better views but we find ours to be super with the sun rising over Hong Kong Island and the daily flow of ships and boats provide us hours of fascination.

The apartment is on the eleventh floor (twelfth as counted in America) in the second of three towers and is advertised to have 690 square feet – but I think they use the Hong Kong system that includes a prorated portion of hallways, foyers etc. Each tower has 28 floors. We have two bedrooms – one is especially tiny. The kitchenette has a two burner (Convection) stovetop, refrigerator with useable freezer, and barely adequate microwave. Bath has American style commode, single sink, great shower (lots of force and hot water). Bathtub is adequate. Each room is austerely (but pleasantly) furnished. Dining area has a four-place table. Master Bedroom is cozy; spare bedroom is good for a child (no older than ten) and serves us as a computer workspace. Storage area is limited but okay for two adults. Apartment has a combination washer/dryer but the dryer is useless. A clothes drying rack is provided as is a couch and a very basic LCD TV and DVD player. Cable TV is okay (price is included in rent) with an overseas version of FOX News and several English Language Channels. Of course, there are many Chinese programs.

We had to obtain eating plates, utensils and cooking equipment (which struck us as odd). Apartment has three air conditioners mounted on the wall. They work well in summer. There is no heat and the granite floors (Comfy in summer) make it cold in winter. (Electric space heaters are sold nearby, however,) One set of bed linen and bath towels are provided. Local telephone service is included in rent. Internet Connection is super, but costs extra. (WIFI is available free in the lobby.) There is a nice outdoor swimming pool and an adequate gym with too few workout stations. Co-located with the gym are a few computer workstations with Internet connections. However, there are no printers, scanner, copier or fax machines.

One must pay for metered electricity but we found the charges to be reasonable, even when summertime heat required nighttime air-conditioning. (Summer: $600 - $800 HKD; Winter: $250 - $450 HKD).

The hotel offers maid/housekeeping service that can be tailored to fit your requirements. (We elected to clean on our own.) There is a drycleaner and laundry service that also includes minor tailor repairs or alterations. This service was convenient and fairly fast but the Metropolis Mall has a worthy and much less expensive competitor.

We found the Harbour Crystal Restaurant adjacent to tower two especially handy, tasty and well priced for Cantonese food that my In Laws enjoyed as much as we did. They described the food as delicate tasting and unique. We dined there often for lunch as a couple and as a large dinner party. The restaurant has a ‘take away’ and delivery service too.

Very nearby the tower two lobby is a mini mart complete with fresh sandwiches, noodles and other quick snacks. I find the prices here to be exorbitant and the food selections unappealing. Nonetheless, the store seems to be a thriving business.

One December evening as we returned to our apartment we saw a huge Canadian Fir Christmas Tree being set up for decoration. It was tall, symmetrical and nicely decorated.

Each tower has a uniformed guard present for most of the day. They looked sharp and, at first glance, very stern. However, I found them to be friendly of greeted with a cheery hello. I did notice that they would scrutinize those seeking access to the elevators and once I saw an interloper interdicted. Like all security guards, they are under appreciated until needed.

These details properly reflect the satisfying features of this modern and well-located facility. There are drawbacks that portray a more balanced and accurate perspective.

1. The desk staff are mostly young, uniformed and very numerous. With few notable exceptions they are also amazingly unhelpful - sometimes rudely so. Unsmiling and apparently ever busy with what seems to be “make work” they, literally, prefer to argue rather than explain or understand. They have mastered well the English pronunciation of the word: “No!”

2. Upon checking in one is provided an inventory of room equipment that includes doors as well as TV and soap dishes. Each item reflects an outrageous replacement cost. For example, should one need a new door key lock magnetic card it would cost $200 HKD. (Yes, I said key CARD!)

3. It would be most helpful if, at check-in, a notebook of instructions were given to each apartment. I mean instructions as to how to operate the washing machine or clean the air conditioner filters or what community facilities were available.

4. There is no information about the neighborhood. Finding the local post office branch, cinema, grocer etc was a self-help project because the desk staff feigned ignorance or language difficulty. An information rack of pamphlets, maps, advertisements or fact sheets would be useful.

5. Many expats from many countries reside here and, one might assume, they seem to be a friendly and curious group that would appreciate some level of socializing. Even the slightest attempt by management to facilitate communication among those residents inclined to meet would go a long way knit a community. No such attempt (Newsletter, old-fashioned bulletin board, weekly or monthly ‘coffee’ or teas) exist.

6. When we experienced one maintenance issue that was dismissed by a lower level manager, I typed a courteous letter of complaint that invited the General Manager to personally inspect the problem. This elicited a professional and speedy response that solved our issue. Unfortunately, it also caused the lower level manager to ‘lose face’ with her superior – a situation of her own doing – but also one that I very much regretted.

7. We are told that checking out will be a smooth and painless event at any hour of the day we depart. It is said to take fifteen minutes.

On balance: Harbourview Horizon proved very useful and suited our purposes (and budget) nicely. Having a spouse who speaks Cantonese proved invaluable. I do not recommend this as a good place for children under the age of ten. Should someone seek a place to stay more than six months, this is a good option, but only if you are prepared to be self-sufficient.

  • Stayed January 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
33 Thank AikenBill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Harbourview Horizon

Property: Harbourview Horizon
Address: No.12 Hung Lok Road, Hung Hom Bay, Hong Kong, China
Region: China > Hong Kong > Hung Hom
Hotel Style:
#129 Luxury Hotel in Hong Kong
Hotel Class:4 star — Harbourview Horizon 4*
Also Known As:
Harbourview Horizon Hotel Hong Kong
Harbourview Horizon Hong Kong

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