They have booked airport shuttle bus services for me but the driver didn't pick me up at the appointed time at Novotel closeby. The shuttle company wanted me to take a taxi to Empire Hotel minutes away. Again they left me before I arrived.I returned to Novotel for another scheduled stop. With all these failings,. Wifi never intervened to help me with the bus company. Instead they transferred me to voice mails. Novotel concierge helped me to get a deal on a taxi cab to go to the airport in time for my flight. And at no time they offered for my cab fares or refund nor apology.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ctrip TA, Hotel.de, Agoda, HRS and HotelQuickly so you can book your Wifi Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Wifi Hotel Hong Kong