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“Poor Service”
Review of Wifi Hotel

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Wifi Hotel
Ranked #213 of 718 Hotels in Hong Kong
toronto
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Poor Service”
Reviewed 24 March 2012

They have booked airport shuttle bus services for me but the driver didn't pick me up at the appointed time at Novotel closeby. The shuttle company wanted me to take a taxi to Empire Hotel minutes away. Again they left me before I arrived.I returned to Novotel for another scheduled stop. With all these failings,. Wifi never intervened to help me with the bus company. Instead they transferred me to voice mails. Novotel concierge helped me to get a deal on a taxi cab to go to the airport in time for my flight. And at no time they offered for my cab fares or refund nor apology.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sablefilms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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204 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Singapore, Singapore
Level Contributor
88 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 20 March 2012

Small rooms, good shower, comfortable beds.
Convenient location - to Causeway Bay, Central, Tshimshatsui.

Room Tip: Ask for a higher floor..
See more room tips
  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravellingAngi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 16 December 2011

We booked a triple room. It comes in a queen bed and 2 twins bed. The toilet and funiture looks pretty modern. However, the space available for putting luggages is limited. There is also not enough space to hang out wet bath towels. There are 3 complimentary mineral water daily in the mini fridge. The water from shower tap will suddenly turn very hot after every10min, and it will resume back to the ideal temperature after few seconds, so be careful when you shower for more than 10 min. The location of the hotel is not very ideal, very far from mtr. It is equally far from tong luo wan and wan chai mtr. We felt like we were starting and ending our days on a bad note (need to walk very far to take mtr). We were only given 1 card to share among 3 people and we were rejected when we requested for another card, due to the lack of cards available.

The airport shuttle bus is a bad idea. It took abt 2 hrs to reach the hotel (including a slight jam during the journey). it was the last stop among all the stops it made.

The best thing about the hotel is the free wifi.

  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank starnite000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Slough, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 November 2011

They have NO cancellation policy and charge 100% of your reservation
charge even if you give 4 weeks notice (which I did)
Doesn't matter whetrher you turn up or not, full charge applies.
Vicious or what ?
Tiny entrance and tiny reception with no signage outside.
Calls itself a boutique hotel, which means flashing lights
in the elevator/lift and no cupboard to hide your clothes.

Don't trust the airport shuttle timetable, you need to give
more than 2 hours notice, but they don't tell you that.
No intructions for any equipment in the room e.g. safe.

  • Stayed October 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank M4Chap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Hong Kong hotels

Scotland
Level Contributor
54 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 30 October 2011

Nice hotel very fresh the room was rather dark due to the walls floor etc everything was black.
Walking distance to downtown, very good staff..

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank G3VVW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wifi Hotel

Property: Wifi Hotel
Address: No.366 Lockhart Road, Wanchai, Hong Kong, China
Region: China > Hong Kong > Wan Chai / Causeway Bay
Amenities:
Free High Speed Internet ( WiFi ) Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #213 of 718 Hotels in Hong Kong
Price range (per night): ₹ 3,941 - ₹ 10,015
Hotel Class:3 star — Wifi Hotel 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Wifi Hotel Hong Kong

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