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“Would Stay Here Again in a Heartbeat.”

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Hyatt Regency Hong Kong, Tsim Sha Tsui
Ranked #40 of 718 Hotels in Hong Kong
Certificate of Excellence
Adelaide
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Would Stay Here Again in a Heartbeat.”
Reviewed 30 July 2012

This was our fourth stay in Hong Kong, and each time it gets so much better! On each occasion we have stayed in different hotels in Tsim Sha Tsui but this is the one we will return to! Fantastic, friendly and interested staff together with clean, impressive, modern rooms combined to make our stay one to remember. The breakfasts were certainly our highlight! Wonderful selection and choice, attentive, polite staff and a great atmosphere. The location for us was also excellent. Close to the MTR, walking distance to Nathan Road and Ocean Terminal. A terrific hotel experience. Undoubtedly, we will return to Hong Kong and the Hyatt Regency Tsim Sha Tsui will most certainly be our hotel of choice.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank MoochAdelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review, 31 July 2012
Thank you for taking the time to share your recent experience. It is a pleasure to learn of your satisfaction with the overall service and facilities as well as hotel location. We were delighted to receive such recognition. We look forward to welcoming you back soon. Best regards, Xavier Pech - General Manager.
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2,400 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (368)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
London, United Kingdom
Level 4 Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 27 July 2012

This hotel is very much what one would expect from a fairly new Hyatt: clean, comfortable, well appointed, polite and helpful staff.   We stayed on the Regency Club floor (24th), room not that large but big enough to fit in a rollaway bed.   Free wi-fi, free bottled water, good size TV etc.  We had asked for an early check in - after some grumbling they agreed to find us a temporary room whilst we waited for ours to become free, and they happily let us have a late check out.

The Chinese restaurant in the hotel (imaginatively named "The Chinese Restaurant") was truly excellent, wonderful food, and top notch service, mostly Chinese guests. It's not cheap, though the quality is well worth the money.  

Hotel is well located for Kowloon activities, Ladies' Market, etc, though not by the waterfront.  Star Ferry about a 15 min walk away, but usefully the MTR (Tsim Sha Tsui and TST East stations) are accessed from right under the building. If you take the Airport Express and change at Nam Cheung rather than going to Kowloon, this makes for a very easy 20 minute journey with very little walking involved.

Would happily stay here again.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Traveller2010ABC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yokohama
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 July 2012

Great location for sight seeing and shopping. Easy access to the train station. Rooms were excellent and the service was top notch. This was my first trip to Hong Kong so I cannot compare to other hotels in the area. But I see no reason to look else where for future visits!

Room Tip: The breakfast buffet is excellent!
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  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KPinJapan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review, 26 July 2012
Thank you for taking the time to share your recent experience. It is a pleasure to learn of your satisfaction with the location, overall hotel service and facilities. We were delighted to receive such recognition. We look forward to welcoming you back soon. Best regards, Xavier Pech - General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Emeryville, California
Level 6 Contributor
94 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 22 July 2012

Spent three nights here in May. The staff was friendly, helpful, but in a refined unobtrusive way - very Hyatt. I had a harbor view room on a high floor - loved the view - day and night.
The Regency Club was a perfect escape for breakfast and a great way to end the day. As a Hyatt Diamond member - I appreciated the attention to detail of the Hong Kong Tsim Sha Tsui. I will be back in February and and looking forward to exploring Hong Kong with the Hyatt as my base!

Room Tip: High Floor - Harbor View are the best!
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  • Stayed May 2012, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Barry T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review, 26 July 2012
Thank you for taking the time to share your recent experience. It is a pleasure to learn of your satisfaction with the room assignment and overall hotel service especially your compliments to Regency Club. We were delighted to receive such recognition. We look forward to welcoming you back in February. Best regards, Xavier Pech - General Manager.
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New York City, New York
Level 5 Contributor
54 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 17 July 2012

Stayed at this property for 5 night
Perfect service, great concierge.
Room is not to big, but feels great, because of wonderful window.
Special thank you to Elaine Chiu, who make our stay perfect.
Highly recommended!

Room Tip: Spent little more and get room with island view
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  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Stasnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
XavierPech, General Manager at Hyatt Regency Hong Kong, Tsim Sha Tsui, responded to this review, 18 July 2012
Thank you for taking the time to share your recent experience. I was delighted you enjoyed your stay, especially service from Elaine Chiu. I have passed on your kind comments and we were delighted to receive your recognition. We look forward to welcoming you back soon. Best regards, Xavier Pech - General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Hong Kong, Tsim Sha Tsui

Property: Hyatt Regency Hong Kong, Tsim Sha Tsui
Address: No.18 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Hong Kong
#20 Business Hotel in Hong Kong
#25 Romantic Hotel in Hong Kong
#38 Luxury Hotel in Hong Kong
Price range (per night): ₹ 12,367 - ₹ 22,746
Hotel Class:4.5 star — Hyatt Regency Hong Kong, Tsim Sha Tsui 4.5*
Number of rooms: 381
Official Description (provided by the hotel):
Situated in the heart of Tsim Sha Tsui business and tourist district with direct access to the MTR subway stations, Hyatt Regency Hong Kong, Tsim Sha Tsui offers 381 guestrooms and suites, state-of-the-art meeting and banquet facilities including a pillarless ballroom accommodating up to 400 persons and 5 meeting rooms with various sizes, authentic cuisines with 3 restaurants and a bar, as well as a well equipped fitness centre. ... more   less 
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Also Known As:
Hyatt Regency Hong Kong Tsim Sha Tsui Hotel Hong Kong

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