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“Very nice staffs”

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Grand Metropark Hotel
Ranked #102 of 3,123 Hotels in Chongqing
Kolkata, India
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Very nice staffs”
Reviewed 16 February 2012

The hotel is a bit on the outskirts of the city closer to the Industrial area, however, the distance from the city center and the boredom for that is compensated by the very co-operative staffs. Few staffs speak English but they make up the deficiency with their co-operation. The current Manager of J'Cafe is very sincere and co-operative, and always helpful for any language / communication problem. Really nice staff.

Room Tip: The rood side rooms offer the view of the Expo Garden but can be a bit noisy. The back side rooms ha...
See more room tips
  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank synchronouspec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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84 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Kolkata, India
Level 6 Contributor
90 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 23 November 2010

Always stayed in good hotels for a decade but in this hotel the staffs of the Cafe / restaurant is exceptionally cordial and friendly. They always try their best to suit the specific needs of the guests. The average English skill of some of the staffs are a bit low but they compensate that with their extensive friendly care with full of personal touch & care, especially in J'Cafe. Really impressed by the staffs of J'Cafe - one of the restaurants of this hotel. Very happy to be here. Already stayed for more than 6 months in 2010 in this Hotel.

  • Stayed November 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank emailswarup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level 6 Contributor
187 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
Reviewed 20 August 2009

I spent 3 days relaxing at this hotel while my husband worked nearby. It is in the middle of a developing industrial area - no tourist attractions, nowhere to walk to - nothing to do without a 30 minute cab ride. A light rail is under construction near the hotel so in a few years it would be easier to get around.
The hotel is full of paradox - well intentioned/designed but sloppily executed
- nice marble shower stall with hole in the wall, floor that slopes away, yes away, from the drain,
- they thought to put an internet jack in the bathroom, but it was put in upside down (manufacturer name)
- nice deep soak tub with hot water set at a lukewarm 31 degrees C, reset to 35 degrees reluctantly after our repeated complaints.But it only reaches that temp after running water for at least 15 minutes!
- new exercise equipment set up in fitness room, 2 flat screen TVs mounted on the wall but above the machines, so cannot watch TV when using machines, even if the remote can be found, which they cannot be.....
- a pervert-male staff kept coming into the fitness room and staring, after I confronted him, and he had no reason to be there, he started pacing the hall outside the door until I was so freaked out I left to complain to management
- nice breakfast buffet with made to order omelettes, and wide variety of Chinese and western choices - a colourful vegetable aspic was unfortunately spoiled which I found out the hard way!! There was no cream available for coffee but they willingly made fresh espressos for us.
- soft, plush towels and robes; nightly turn down service complete with fresh crisp linen floormat, but only for one guest!!! The other side of bed was totally ignored

In general, the staff are eager and polite (except the fitness centre employee) but they need much more training and stronger leadership if they want to be ready for seasoned international travellers.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elycee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Metropark Hotel

Property: Grand Metropark Hotel
Address: No.1598 Jinkai Avenue, North New District, Chongqing 401160, China
Region: China > Chongqing Region > Chongqing
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #102 of 3,123 Hotels in Chongqing
Price range (per night): ₹ 4,315 - ₹ 7,925
Hotel Class:4 star — Grand Metropark Hotel 4*
Number of rooms: 282
Reservation Options:
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