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“very nice hotel” 5 of 5 bubbles
Review of Sofitel Wanda Beijing

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Sofitel Wanda Beijing
Ranked #37 of 6,163 Hotels in Beijing
Certificate of Excellence
Tangerang
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“very nice hotel”
5 of 5 bubbles Reviewed 18 July 2012

overall sofitel wanda is a very good hotel, but a little dissapointed cause when we breakfast at the hotel, actually i already show it my accor card club, so we can get a disc, when im check out i also show to the reservation my card & asking abt the disc, but they tell me no disc for that breakfast even i use accor card club & im sign my credit card for the bill. My husband dont believe it so he ask one more time, the answer still the same, no disc for us. As i know, if i use that card i can get a disc. But i dont know how, on that day they tell us no disc for us. maybe we stay there using complimentary from accor card so no disc for the restaurant.

  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank emilia1705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel F, Manager at Sofitel Wanda Beijing, responded to this review, 19 July 2012
Dear Valued Guest,

Thank you for telling us about your experience at the Sofitel Wanda Beijing. It would highly appreciate if you could share more details with me regarding the issue mentioned in your feedback through my email: doq@sofitelwandabj.com, I would be delighted to be at your service.

Thanks again for your great support to the Sofitel Wanda Beijing and looking forward to your next visit.

Daniel FANG
Director Of Quality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,432 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (131)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Los Angeles, California
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 16 July 2012

We, initially had some problems with one of the front desk staff trying to upsell us as we were checking in. The guy tried to tell us he didn't have our 2 rooms next to each other unless we wanted to upgrade one. After contacting the the Manager Mr. Daniel Fang, things were quickly straightened out and lo and behold, 2 rooms next to each other on a high floor. The rest of the stay was very pleasant from that point on.

The rooms are large, spacious, and well decorated.

The concierge was very helpful in making restaurant reservations for us and in helping us arrange a private van with tour guide to the Great Wall and Summer Palace. It's just a bit pricier than some of the online rates, however, after factoring in conversion rates, convenience fees, and peace of mind in going through a trusted tour company, the difference in price was minimal.

Staff was excellent. Bartender was eager to make drinks to our specifications. Room Service provided a bucket of ice within 5 minutes of calling.

Location is pretty central.

Overall, if I were to return to Beijing, I would stay again at this Sofitel.

  • Stayed May 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank FredYC77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel F, Manager at Sofitel Wanda Beijing, responded to this review, 19 July 2012
Dear Mr. Chien,

Thank you for telling us about your Magnifique Journey in the Sofitel Wanda Beijing and it is our great pleasure to be recognized by the customers for our excellent service.

Once again, we appreciate your timely feedback and look forward to your next visit.

Daniel FANG
Director Of Quality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, Tennessee
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 14 July 2012

Only positive things to stay about Sofitel Beijing. The rooms are beautiful, the service is great, and the breakfast buffet is about a mile long. I would go back to China just to stay at this hotel!

  • Stayed August 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KLM_17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel F, Manager at Sofitel Wanda Beijing, responded to this review, 17 July 2012
Dear Valued Guest,

Bonjour!

Thank you for telling us about your experience in the Sofitel Wanda Beijing, especially with your comments for our buffet. It was our pleasure to receive such positive feedback that I will share with my team internally.

Once again, we appreciate your timely feedback and look forward to welcoming you back again in the near future.

Daniel FANG
Director Of Quality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 10 July 2012

I was in sofitel Beijing last year and I was very happy that I dont needed to change hotels as the Package stick with one hotel...I really enjoyed the breakfast n the very stylish n high end decor n functions....only I was worried one day afternoon there was a fire announcement n I was in shock..I went out of the room n I call the front desk n seems the staff is not aware!!it was just a fire drill in the end n some part of the hotel has some very minor fire or something!later I come back to the room but still the announcement was keep on which was a bit annoying..I end up going to the swimming pool n in the end it was ok..

The late nite service is superb..they are very professional n you can really feel the high quality service level n the freshness n the pipping hot food....I ordered a Curry Chicken with rice n it was really great n tasty...after I think I have ordered 2 more times n I skp eating outside..you can feel the food was great!:))

Room Tip: If you are not a smoker try to ask for a non smoking floor n facing the city...they have very good w...
See more room tips
  • Stayed December 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Manzuraali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel F, Manager at Sofitel Wanda Beijing, responded to this review, 17 July 2012
Dear Valued Guest,

Bonjour!

Thank you for telling us about your Magnifique Journey in the Sofitel Wanda Beijing. It will serve as an encouragement for us to strive for a future improvements.

Once again, we highly appreciate your timely feedback and look forward to welcoming you back again in the near future.

Daniel FANG
Direcort Of Quality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 June 2012

True 5 star hotel with excellent outlay. Very comfortable and secure environment. Gym and pool were fantastic, bit disappointed I couldnt use the spa without the purchase of a massage which will cost 1200+RMB. I stayed on the 22nd floor and wifi was exceptional. Good local restaurants serving local food, local prices if one prefers that of the hotel ones. Also local supermarket over the road, fantastic value. Close to MTR underground train station, 2RMB takes to to any station but the airport (extra 25RMB). Taxi was a bit scarced and you really got to make sure the taxi driver doesnt try to charge you set price which will cost 3 times more than using the meter. Also do online search for tours giving you a third of the price of others. Beware not to buy anything on the shopping stops as they are all rip offs charging you 10 times the price of local stores. Beware in particular tours to medical centre where they give you free massage, then special doctors come out telling what is wrong and try to sell you medicine that costs thousands - all scam! Last but not least, the only other bit I could fault the 5 star hotel is the shower which goes hot and cold, then hot and cold. But the bath is very relaxing. Highly recommended to everyone who would like security, and comfort.

  • Stayed June 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank padi8_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Sofitel Wanda Beijing, responded to this review, 4 July 2012
Dear Valued Guest,

Thank you for telling us about your Magnifique Journey in the Sofitel Wanda Beijing, as well as those useful tips for other tourists in Beijing.

At Sofitel, we always strive for a superior service to our customers which I believe your feedback will be served an encouragement for us.

Once again, we appreciate you share your experience and look forward to welcoming you back in near future.

Daniel FANG
Director Of Quality
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Wanda Beijing

Property: Sofitel Wanda Beijing
Address: No.93 Jianguo Road, Tower C Wanda Plaza, Chaoyang District, Beijing 100022, China
Phone Number:
Region: China > Beijing > Guomao
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Spa Hotel in Beijing
#33 Business Hotel in Beijing
#34 Luxury Hotel in Beijing
#34 Romantic Hotel in Beijing
#40 Family Hotel in Beijing
#136 Best Value Hotel in Beijing
Price range (per night): ₹ 9,468 - ₹ 14,714
Hotel Class:5 star — Sofitel Wanda Beijing 5*
Number of rooms: 417
Official Description (provided by the hotel):
A glamorous Beijing CBD hotel Sofitel Wanda Beijing accommodates guests in fabulous style in the heart of the central business district. The luxury hotel is located only 30 minutes from Beijing Capital International Airport via expressway.Choose from 417 designer rooms and suites blending contemporary French elegance and Chinese inspiration. Modern design and indulgences treat guests to memorable stays.Dine on haute cuisine in French Chinese Japanese and international restaurants. Luxuriate in the stunning lobby lounge. Discover serenity in the spa and energy in the swimming pool and fitness centre.Sofitel Wanda Beijing is a favourite 5-star Beijing hotel for events - from weddings to meetings conferences and other special occasions. An extravagant ballroom and 10 meeting rooms host memorable moments with a Sofitel touch. ... more   less 
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Also Known As:
Sofitel Wanda Beijing Hotel Beijing
Accor Wanda Beijing
Sofitel Beijing
Beijing Sofitel

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