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“Not recommended for non-Chinese people”

Beijing Huang Yuan Hotel
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Beijing Huang Yuan Hotel
Ranked #3,486 of 6,483 Hotels in Beijing
Australia
Level 6 Contributor
280 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
“Not recommended for non-Chinese people”
Reviewed 2 June 2011

I stayed here expecting a normal international hotel experience but did not get one. While the rooms were OK (I stayed in a suite, however, so cannot speak for standard rooms), so few staff speak English that every simple request turned into a nightmare. The only easy activity was getting connected to the internet in the room; this was done efficiently and the internet connection was free. During the time I was there I came across one duty manager who was efficient, capable and spoke good English, but other staff had so little English that even, for example, ordering room service became an insuperable task, despite the fact that the menu was in English so that one would expect to be able to order from it. The reception area was overstaffed, and it is a shame they did not spend their 'down'time studying English so they could cater for the international visitors their web site claims to attract. While I do not expect everyone in the world to speak English, in a four star international hotel that by Chinese standards is expensive, one does expect this. Also, the restaurants opened for very limited hours and there are no other restaurants nearby. Definitely not a place to stay unless you are Chinese.

  • Stayed May 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Ert53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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47 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Any
English first
Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 December 2009

This is one of the worst hotel that I ever stayed.

Upon checking out of the hotel, the front desk staff insisted we consumed their mini bar items. We confirmed that we have not taken any of the item and wanted them to investigate and perhaps the guests before us have consumed the items but were not recorded. After much argument, the hotel staffs decided not to pursue.

However, when we return back our country, there is charges in our credit card from this hotel.

The amount is not much but it's the way the hotel handle the case tarnishes their image. This gives me a bad experience on my first trip to China.

  • Stayed November 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Leisure_Traveler93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne Beach, Florida
Level 6 Contributor
108 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 5 December 2007

Inexpensive. Clean by Chinese standards. Rather long distance from anything, but since taxis are extremely inexpensive and available, it doesn't matter much. Adequate high speed internet. Adequate TV. Dining room OK. Caters mainly to Chinese. Consequently staff's English
is sufficient only for standard request. Claims to have a fitness and pool, but we didn't check it out.

  • Liked — Price, cleanliness
  • Disliked — distant location
  • Stayed December 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank MacWilder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Beijing Huang Yuan Hotel

Property: Beijing Huang Yuan Hotel
Address: No.19 Changwa Xiaoqu, Xisanhuan Bei Lu, Haidianqu, Beijing 100089, China
Region: China > Beijing > Beijing Zoo
Hotel Style:
Ranked #3,486 of 6,483 Hotels in Beijing
Price range (per night): ₹ 4,316 - ₹ 6,378
Hotel Class:4 star — Beijing Huang Yuan Hotel 4*
Number of rooms: 244
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