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Holiday Inn Central Plaza
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Reviews (827)
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173 - 178 of 827 reviews
Reviewed 3 September 2012

This hotel exceeded our expectations. It is nothing like the regular Holiday Inns and is very luxurious. The rooms are a wonderful size, very spacious. As for the breakfast buffet, what a spread! The staff at the hotel all speak English and the concierge is very, very helpful too and assisted in booking a trip to the Great Wall too.

  • Stayed: October 2011, travelled on business
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Thank RKM466
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this reviewResponded 9 November 2012

Dear Nairobi,

It is our great pleasure to leave a favorable impression on you during your stay at the Holiday Inn Central Plaza. As the flagship of Holiday Inn brand hotels, we have been making every effort to bring an impressive experience to our guests. It is very encouraging to find that the hotel exceeded your expectations.

Thank for so much for your encouragement and hope to welcome you back to our hotel. We are bound to provide better service next time!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2012

I stayed here for two nights while touring Beijing. It was chasen by the tour company - they said it was a 4 star hotel, and upon arrival, I was not disappointed.
Pros: Friendly and efficient staff who speak English reasonably well. Huge selection at breakfast buffet (Western and Eastern choices). Free wifi in lobby. Water becomes hot quickly (not guaranteed to happen everywhere in China).
Cons: Not close to city centre or tourist sites (if you are with a tour group, this is not a problem as the tour company arranges all the transport; if you want to tour Beijing on your own, getting to the tourist sites might be tricky). Walls seperating rooms seem quite thin - I could hear the Chinese family in the next room very well... luckily they weren't too loud and went to bed early). All the pillows smelled faintly of cigarette smoke (this is a common problem in China) - I told the staff at the front desk about this and they promptly sent up a new pillow. The mattress is quite hard by Western standards, but all mattresses in China seem to be similar.

  • Stayed: August 2012, travelled solo
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1  Thank go_with_the_flow_247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this reviewResponded 9 November 2012

Dear go_with_the_flow_247

It is our pleasure to have the opportunity to serve you and thank you so much for sharing with us your feelings about the Holiday Inn Central Plaza Beijing!

We are pleased to find that we satisfied you with our service, breakfast buffet, free WIFI in lobby and water heater. Also, from your review, we became aware of some of our drawbacks which need to be improved in the near future.

To provide a comfortable and pleasant experience to our guests is the consistent pursuit of our staff. Your comment is highly appreciated and will be valued greatly!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2012

A very professional hotel and contemporary hotel. We were expecting the usual bland Holiday Inn we get in the UK, but this was very modern with great service. Breakfast buffet was absolutely fantastic start to the day. Storm Li, the bilingual hotel manager (?) was always on hand to help us with taxi drivers etc. We intentionally booked this hotel as our theme for the trip was to expore the historic Muslim Quarter of Beijing which is just round the corner from this hotel. The hotel is not really suitable for other more mainstream tourist sites, but its the best for the amazing mosque, halal restaurants and the Islamic University. The Chinese Muslims were so hospitable to us and would not even let us pay in their halal restaurants saying that we were their guests. I also came across a Muslim student at the Islamic University who was studying for a Masters in Tae Kwondo and wanted to represent China in the next Olympics!

  • Stayed: September 2011, travelled as a couple
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3  Thank Ibn_Butoota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2012

Stayed here for two nights while touring China. The Holiday Inn was chosen for us by our tour company.

Pros:
Friendly staff; was very helpful for us that they spoke English.
Overall much nicer than any other Holiday Inn I've visited.
Very plentiful western buffet breakfast with abundance of choices.
Free wifi in lobby.

Cons:
Location is not particularly close to any sites we visited. This wasn't much of a problem for us because we were on a tour that provided transportation.
Not happy with restaurant recommendation from concierge; wanted something offsite where we could get by without speaking Mandarin. Concierge sent us to a restaurant (can't remember the name) where nobody spoke English.

  • Stayed: July 2012, travelled as a couple
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3  Thank longhorn_mike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2012

This Holiday Inn is very luxurious, much nicer than my image of Holiday Inns in the US (but perhaps my image is out of date). The hotel has more than one concierge. Unlike other hotels, each concierge actively searches out guests to help them find their way around the hotel and around the town. The hotel is 7 kilometers from Tiananmen Square, which is a thirty-minute car ride when traffic is moderate. Beijing is a big city and time from a hotel to the major sights should be an important factor in choosing a hotel. The hotel restaurant is fine, but you may want to ask the concierge for the name of a restaurant that is truly outstanding. Tourists often have the dinner buffet as it is less risky than a la cart. Buffets allow you to see what you will be eating and try out a little to find out whether you like the food. However, if you know what you want, al a cart is better as the food is made to order. Except for breakfast, I prefer al a cart.

Stayed: July 2012, travelled as a couple
Thank Donald W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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