Overall, the hotel has been quite a disappointment. The main positive aspect is that the bed is quite comfortable. However, the rooms desperately need to be renovated. I stayed on the Executive Floor and the bath area was very small, making it hard to move around. In addition, there was mould growing in the grout of the tiles, and the lighting in the room is not conducive to business travellers who need to do work. The worst part was how the staff at the executive lounge failed to liaise with the concierge to book my departing airport transfer and I had to resort to finding a cab to the airport in the early hours of the day. Surprisingly the manager did not take the initiative to make amends until I asked for it. It is unlikely that I will return to this hotel again.
- Official Description (provided by the hotel):
- European style and warm Asian hospitality characterize this charming downtown hotel. You will love the personalized service, fine dining created by chefs from all over the world, efficient business support and those extra touches for which Swissôtels are renowned. Truly international staff and clientele, located in the commercial and diplomatic district. ... more less
- Reservation Options:
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- Also Known As:
- Swissotel Beijing Hotel Beijing
- Swissotel Hotel Beijing
- Beijing Swissotel Hotel