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Bill
Chicago, Illinois

A very good Crowne Plaza property.

4.0 of 5 bubblesReviewed 28 May 2024
IHG Diamond.

Was in Beijing for work and had a very good business stay.

Pros:
- Rooms: was in a suite and the room was huge and clean.
- Staff: a bit of a language barrier, but they were courteous and professional.
- Restaurant on staff: had dinner at the traditional Chinese restaurant on property and the food was very good.
- Lobby bar: very helpful wait staff.
- Location: was in town for work so I don't know if there is a good stay for tourists or not.

Cons:
- Elevators: lots of elevators, but feel like only one was running the entire stay.
- Underground Parking: had a car with us the entire stay and used the parking garage; not well lit at all - felt a bit dangerous.

All in all a good stay and would stay again for future business travel.
Date of stay: May 2024
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sun Palace Crowne Plaza, 业主 at Crowne Plaza Beijing Sun Palace, responded to this review
Responded 28 May 2024
Dear guest, thank you for choosing stay at Crowne Plaza Beijing Sun Palace and share your stay experience with us. We are really glad to hear that you are satisfied with our rooms, staff service and dining. Our hotel is located in North-East Corner 3rd Ring Road, Chaoyang District Beijing. The Capital International Airport is about 25km from hotel, about 30-40mins drive. There are three subway station near hotel, Shaoyaoju (Line 10/13) is about 730m, Guangximen (Line 13) is about 1km and Taiyanggong (Line10) is about 1.5km. The famous destinations nearby including Yonghe Lama Temple (5km from hotel), Forbidden City (11km from hotel). Badaling Great Wall is about 70km away. There’s a shopping mall nearby about 1.5km from hotel, and the Yuan Dadu City Wall Ruins Park is about 2km from hotel. We will check our elevator set up with supplier, especially in high occupancy. And also arrange more English training for our staff. We will check the light in underground parking and update some bulbs. Looking forward to your next stay with us. —— Crowne Plaza Beijing Sun Palace
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews sun place nice hotel the executive lounge hotel management upgraded to a suite fitness center
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Reviewed 30 April 2024

Good place, very nice food and rooms very very big excellent for business traveling and day guest.staff good with any request and get done quickly!

Date of stay: March 2024
Trip type: Travelled on business
Thank Janzen L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Crowne Plaza Sun Palace, Owner at Crowne Plaza Beijing Sun Palace, responded to this reviewResponded 1 May 2024

Dear Guest, thank you for choosing to stay at Crowne Plaza Beijing Sun Palace and share the feedback with us. We're happy to know that our room facilities, food and service bring you a satisfied journey. Looking forward to your next stay. —— Crowne Plaza Beijing Sun Palace

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2024

The hotel is located in the 3rd ring road of Beijing, so a bit far from the centre, and about 65 km from the Daxing International Airport. There is not much in the neighbourhood, but the hotel itself is large.
We were upgraded to a very large one bedroom apartment suite on the 24th floor, and had lounge access for ‘happy hours’ – which essentially provides for an early dinner. Space in this room was beyond enormous. It had a mini kitchenette too (no gas/electric stove), just a sink and a fridge and table top space. A large dining table and a huge sofa set in the living room gave the impression of being in one’s own home.
I want to call out Lydia who helped us during the happy hours to get vegetarian food, and was very attentive to our requirements. She spoke fluent English and made sure we were comfortable whether with late checkout of with the usage of the meeting room in the lounge.
The other staff, even though limited in their use of English, also tried to help as much as they could in their own way. Greatly appreciated!
I would recommend this hotel for a stay, as long as you don’t mind a little bit of traveling to the centre.

Date of stay: March 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Adi01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sun Palace Crowne Plaza, 业主 at Crowne Plaza Beijing Sun Palace, responded to this reviewResponded 11 April 2024

Dear guest, thank you for choosing stay at Crowne Plaza Beijing Sun Palace and share your stay experience with us. We're happy to know that our service bring you a satisfying journey. Looking forward to see you again in Beijing.—— Crowne Plaza Beijing Sun Palace

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Reviewed 1 April 2024 via mobile

The location is very bad and poor, excellent cleaning, good breakfast, conscientious staff, the rooms are very cold, and in the cold season you must ask for an electric heater. For an international hotel, it is necessary for all devices to have an English menu, which unfortunately was not available

Date of stay: April 2024
Trip type: Travelled as a couple
Thank Ahmadreza A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sun Palace Crowne Plaza, 业主 at Crowne Plaza Beijing Sun Palace, responded to this reviewResponded 1 April 2024

Dear Guest, thank you for choosing stay at Crowne Plaza Beijing Sun Palace and share the comments with us. We feel so sorry for the unpleasant experience you shared. We will check all the menus and update the information. Please feel free to contact Duty Manager if any problem during your stay. Looking forward to bringing you a satisfying experience next time. —— Crowne Plaza Beijing Sun Palace

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2022

We stayed more than 2 weeks in this hotel, with two small kids (5 and 7). We were very satisfied. Really warm welcome and excellent service. Front desk very helpful, thank you Mr. Lincoln. We really enjoyed swimming pool and gym which was perfectly equipped. And many greetings to The Market Restaurant staff, perfect food and service.

Date of stay: October 2022
Trip type: Travelled with family
Thank B5169CRmonikas
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sun Palace Crowne Plaza, 业主 at Crowne Plaza Beijing Sun Palace, responded to this reviewResponded 28 October 2022

Dear Guest, thank you for choosing stay at Crowne Plaza Beijing Sun Palace and share your stay experience with us. We'r so happy to know that you are satisfied with our service and food offferd in The Market Restaurant, looking forward to your next stay:) —— Crowne Plaza Beijing Sun Palace

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Reviewed 26 October 2022 via mobile

Stayed to the Crowne Plaza Beijing Sun Place for a total of three days, the accommodation experience was very good, check-in was quick, Lydial helped with check-in, dinner in the Executive Lounge in the evening was very good, Milia and Mandi provided great service, the fruit sent by members was also very fresh and thoughtful!

Date of stay: October 2022
Trip type: Travelled on business
Thank 906hanx
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sun Palace Crowne Plaza, 业主 at Crowne Plaza Beijing Sun Palace, responded to this reviewResponded 26 October 2022

Dear Guest, thank you for choosing stay at Crowne Plaza Beijing Sun Palace and share the positive comments with us. We're happy to know that you are satisfied with our service and meals, looking forward to your next stay:) —— Crowne Plaza Beijing Sun Palace

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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