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All reviews modern design kitchen appliances an executive suite i strongly recommend this hotel block b three bedroom stayed in a bedroom apartment fort jesus holiday visit business conference visiting mombasa few issues late checkout pool bar hot water restaurants and bars awesome place
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Reviewed 5 weeks ago via mobile

This is one of the very good property in Mombasa from the Hotel English Point. A wonderful place to relax and dine. The restaurant offers a wide range of delicacies and the service is fast too. Located very much near the center of Mombasa city making convenient for guests to drop in. This property maintains the consistency and matches the standards of service offered at other fortune properties across various metros. Was really impressed with the service and would certainly recommend.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank Paradise32512624224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
f0hmanager, Front Office Manager at Hotel EnglishPoint & Spa, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for your recent stay with us.

Thank you for your valued time, taken to write us a review. We are glad to learn that you had a wonderful time with us and enjoyed our restaurant services.

We look forward to hosting you again in the very near future.

Kind Regards,
Geffry Ndayi.
Front Office Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

We addtended a conference at the Hotel English Point last week and loved it! Easy to reach from airport. When the sales manager of the hotel messed few things with us and immediatly well addressed by The general manager in a quite friendly way is appreciable. we will wish to come as soon as possible in dec with family and strongly recommend for conferences.

Date of stay: November 2018
Trip type: Travelled on business
Thank Sospeter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
f0hmanager, Front Office Manager at Hotel EnglishPoint & Spa, responded to this reviewResponded 4 weeks ago

Dear Sospeter,

Thank you for your recent stay with us.

We apologize for the hitch you had in the conference and appreciate that you were impressed with our resolution to the problem. We are glad that you have plans to visit us again and we look forward to welcoming you back, with your family.

Kind Regards,
Geffry Ndayi.
Front Office Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2018

A very enjoyable three days in Mombasa staying at the English Point Hotel and Spa. We stayed in one of the suites overlooking the ocean spacious and quiet.Breakfast while plentiful could have been a bit more aventurous.The North coast of Mombasa lacks the beach facilities of the South coast, but the EPH has a wonderful pool and access to an adjacent beach.

Room tip: Ask for an iron in your room when you make a booking, they were in short supply during our trip.
Date of stay: October 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Sam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
f0hmanager, Front Office Manager at Hotel EnglishPoint & Spa, responded to this reviewResponded 4 November 2018

Dear Sam,

It was our pleasure hosting you.

We are grateful for your valued time, taken to write us a review. We are glad you had an enjoyable stay with us. We look forward to hosting you again in the very near future, for another enjoyable stay.

Kind Regards,
Geffry Ndayi.
Front Office Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2018 via mobile

English point is a hotel that has received quite a bit of attention online.
Visited the hotel for two nights stay.
The check in was smooth and trouble free.
The room was large enough and clean. The bathroom was an average size but was showing signs of age and cleaning that is not so thorough. The deluxe rooms have no ocean view. You are either looking into the parking lot or the neighbouring compounds.
We ate at Medusa for dinner (restaurant on 3rd floor). Food was ok. The restaurant has no scenic views.
Breakfast had the usual selection that you would find at most restaurants.
We had lunch at one of the restaurants by the water. Ate at the Indian restaurant and it had good food and fairly priced. The restaurants by the water are separate from English Point so you can’t charge that to the room, you pay them directly.
The pool was clean and good enough for an afternoon dip in the hot sun.
Overall a good experience.

Date of stay: November 2018
Trip type: Travelled as a couple
Thank Kybe254
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
f0hmanager, Front Office Manager at Hotel EnglishPoint & Spa, responded to this reviewResponded 4 November 2018

Dear Guest,

Thank you for staying with us recently.

We are grateful for your valued time, taken to give us a very detailed review of your stay. It is upon such feedback, that our improvement is hinged. We have taken note of your comments on bathroom cleaning and will be acted upon. Given, our deluxe rooms have no view, we have other category of rooms that have magnificent views of the sea and Mombasa Old Town. Get in touch with me directly for your next booking and I will be glad to guide you on getting a room with a great view- find my contacts on my signature below.

We are glad that you had a good overall experience with us.

We look forward to hosting you again in the very near future, for another great experience.

Kind Regards,
Geffry Ndayi.
fohmanager@englishpointmarina.com
+254 730 930 111.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2018

Hotel English Point is one of the great places that i have visited. This Hotel has great services and variety of activities at dis-posture that one can indulge into.The meals were great, accommodation too was good and the services offered were superb.I highly recommend them to everyone.

Date of stay: August 2018
  • Trip type: Travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Sabina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
f0hmanager, Front Office Manager at Hotel EnglishPoint & Spa, responded to this reviewResponded 4 November 2018

Dear Sabina,

Thank you for staying with us recently.

We are grateful for your valued time, taken to write a review about us. We are glad to note that you loved our services and amenities. Thank you for your recommendation.

We look forward to hosting you again in the very near future.

Kind Regards,
Geffry Ndayi.
Front Office Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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