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Reviews (193)
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All reviewsjohn smithwaterfall showermini palacegame drivesbush dinnerswiss armyorganic gardenpoussinhotel overlookingstaff includingno wifi in the roomsveg currywheel driveearly safariperched highsun downeramazing holiday
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8 - 13 of 193 reviews
Reviewed 2 June 2018

Since this lodge is located on top of a hill the ride to this place is in itself a very thrilling experience. The staff is extremely courteous, welcoming and make you feel at home. The chef interacted with us whenever we were at the restaurant and made customised meals for us which was top notch quality. Many ingredients they used was sourced from an organic garden maintained by them. The tents were huge and luxurious, very well maintained and felt like a palace. We were taken on the safari on 6*6 swiss army vehicles which were great to ride in. The farewell bid by the staff was very surprising and their overall hospitality made us feel special and lucky to have chosen this place.

  • Stayed: May 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Venkatesha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mara E, General Manager at Mara Engai Wilderness Lodge, responded to this reviewResponded 2 weeks ago

Dear Venkatesha S

Many thanks for taking the time to provide this wonderful review after your recent stay with us.

We are delighted that you have enjoyed so many magical sights and sounds during your visit, and so pleased that you were able to take home some incredible memories.

We will, of course, pass on your comments regarding the staff and their exemplary service to John and his team at the lodge. They will be pleased to know they made your experience in the Masai Mara extra special!

We look forward to welcoming you back soon!

Warmest Regards

The Mara Engai Family

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2018

We checked in on Friday 4th May for 2days,it was an awesome experience.
from the 6*6 vehicles taking us up the hill to the check-in.
the waterfall showers are great..made me feel i was in the wild
the food was great especially the soup and bread rolls...still fixed on my mind

the hospitality of the staff from the Director made us feel like family to the sundowner and the surprise bush dinner,it was an awesome experience!
i am definetly coming back.

  • Stayed: May 2018, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank me fav W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mara E, Manager at Mara Engai Wilderness Lodge, responded to this reviewResponded 11 May 2018

Dear me fav W

Many thanks for taking the time to provide this wonderful review after your recent stay with us.

We are delighted that you have enjoyed so many magical sights and sounds during your visit, and so pleased that you were able to take home some incredible memories.

We will, of course, pass on your comments regarding the staff and their exemplary service to John and his team at the lodge. They will be pleased to know they made your experience in the Masai Mara extra special!

We look forward to welcoming you back soon!

Warmest Regards

The Mara Engai Family

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2018

We checked in as a group.the front office manager Ricky was very knowledgeable of the lodge.the restaurant staff Mutheu,the tall guy and the barman were all very friendly and well trained.the bush dinner and the sun downer was lovely with the nice food from the chef..not forgetting the soft bread rolls.The rooms are so spacious and clean with the waterfall shower.The game drive was really enjoyable with Salim our tour guide.we managed to see all the big five...i will come back to Mara Engai again

  • Stayed: May 2018, travelled with friends
    • Location
    • Rooms
    • Service
Thank estherbiwott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mara E, Manager at Mara Engai Wilderness Lodge, responded to this reviewResponded 11 May 2018

Dear estherbiwott

Many thanks for taking the time to provide this wonderful review after your recent stay with us.

We are delighted that you have enjoyed so many magical sights and sounds during your visit, and so pleased that you were able to take home some incredible memories.

We will, of course, pass on your comments regarding the staff and their exemplary service to John and the team at the lodge. They will be pleased to know they made your experience in the Masai Mara extra special!

We look forward to welcoming you back soon!

Warmest Regards

The Mara Engai Family

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2018

I had never been to Mara Engai before, and recently decided to visit and try it out. The views from the camp location of the plains below was amazing. The tents are the biggest i have ever stayed in anywhere. Great service at the restaurant, However, they need deem the lights abit in the restaurant in the evening. They are very bright

Room Tip: Rooms with the view of the Mara will be great. If you have difficulty walking, ask for tent No. 20, its close to the main area
  • Stayed: April 2018, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank PaulONsafari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mara E, Manager at Mara Engai Wilderness Lodge, responded to this reviewResponded 11 May 2018

Dear PaulONsafari

Many thanks for taking the time to provide this positive review after your recent stay with us.

We are delighted that you have enjoyed so many magical sights and sounds during your visit, and so pleased that you were able to take home some incredible memories.

We will, of course, pass on your comments (including the one about the restaurant lights) to John and the team at the lodge. They will of course be pleased to know they made your experience in the Masai Mara extra special!

We look forward to welcoming you back soon!

Warmest Regards

The Mara Engai Family

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2018

We stayed from April 1 for three nights. Group of 13. Great Place, Awesome service. Our group members had fallen sick and they were given personalized care with dietary food. Right front office to the kitchen we could feel the personal touch and attempts from the staff to make us feel home. Special mention to head chef Daniel, Derrick, Joseph, Samy and Leke. View from the Restaurant and most of the rooms is spectacular. Can view full sunrise across the Horizon. Food is good. House keeping great. Kids enjoyed every bit of pampering they received from the staff. Overall wonderful experience and never miss a chance to stay here

Room Tip: Those who have difficulty to walk and climb should request for rooms closer to Reception. Rooms 3 and 7 have great views
  • Stayed: April 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank jojijacobp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mara E, Manager at Mara Engai Wilderness Lodge, responded to this reviewResponded 11 May 2018

Dear jojijacobp

Many thanks for taking the time to provide this wonderful review after your recent stay with us.

We are delighted that you have enjoyed so many magical sights and sounds during your visit, and so pleased that you were able to take home some incredible memories.

We will, of course, pass on your comments regarding the staff and their exemplary service to John and all the team at the lodge. They will be pleased to know they made your experience in the Masai Mara extra special!

We look forward to welcoming you back soon!

Warmest Regards

The Mara Engai Family

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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