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All reviews the river tent style talek gate gift shop round the clock game drives the reserve an extra bed stayed here for two nights small pool wi fi tour company mosquito net reception area the cottages min drive nairobi airport
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Reviewed 10 October 2018

The experience of staying at Mara Leisure camp very memorable and exceptional. The staff made us feel at home from the moment we checked in. The waiters got to know as from our first meal and from then on remembered our preferences for beverages etc. and did not have to ask for them again. The meals were great and there were choices to satisfy every palate. The chefs also prepared special meals for us at our request on a couple of nights.
Clean and wonderful setting to relax after the game drives. I would recommend Mara Leisure camp to anyone wishing to visit Masai Mara Reserve.
Balu Patel.

Date of stay: August 2018
Thank Balu P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2018

The camp is ok, nice rooms, beautiful grounds, but we met the most incredible attitude ever ! We were a group of 16 persons, for 2 nights, and in the first afternoon we were asked to move 10 persons from the group at another location, as they expected a larger group for 3 nights and the system generated overbooking. After being asked by 3-4 persons, including the manager , we firmly denied the replacement of the booked and payed accommodation services, and the breaking of the group. Our Romanian agency and the Kenyan agency as well acted as we required, and we got the confirmation that everything was Ok and we were staying there for the second night as well. The next day, after the safari session, we found that the rooms were occupied! Our luggage, not closed, were taken out of our rooms, we could not check whether something was missing/stolen, somebody else was staying in the room, and the staff was very confortable with all that ! We were proposed again to move 10 persons, but not in the same number of rooms! In my hundreds of travels I had allover the world I could not even think that such a miserable thing could happen! The management is terrible! Be aware, close your luggage and be prepared to sleep in the jeep, in a room with other families or in the jungle, because these guys are the king of people who would not think twice in order to get more money! Chose other accommodation in Maasai Mara! We can recommend Mara Sweet Acacia, were all the group moved after all this disaster, and we were warmly welcomed, the staff was helpful, kind and felt very sad for having tourists obliged to support that kind of jerks!

Date of stay: August 2018
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
8  Thank Daniela C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kandarp A, Director of Sales at Mara Leisure Camp, responded to this reviewResponded 1 week ago

Dear Ms. Daniela,

Thank You very much for your feedback.

We will take care of your feedback positively. We agree you had inconvenience during your stay at Mara leisure camp due to the glitch in booking systems.

We at MARASA always strive to provide guest comfort & quality services.
Once again I would like to apologize for the inconvenience caused to you.

We look forward to welcoming you again & assure you of our best services always

Thank you.

Management Team,
MARASA AFRICA.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2018

Interesting stay in a tented room. The walls are heavy canvas and you enter by raising thick zippers to open as your front door. The room was spacious and comfortable. At night you hear animal noises and foot steps. I discovered that there is security walking around at night so don't be disturbed by the footsteps. Flashlights are provided for night use walking to the dining room. The food was adequate. It is a buffet and just OK. Wifi is only available in the lobby and weak at best.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank robann52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2018

Yaa, it's a real safari atmosphere. Surrounding of jungle you can feel there. Staff in Kenyan dress is fantastic. Rooms also very nice. Only you have to adjust little bit with food quality or say taste. May you like it I don't. It's not very bad but not up to mark. In my true opinion, it's nice to stay if you leave or adjust your taste. Nice Bar & I can't forget TASKER beer taste. Wow. We enjoy.

Date of stay: August 2018
Thank SudhirKubal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2018

This is a small hotel/camp 20 minutes from the entrance to the Masai Mara national park. It's comfortable, provides decent quality accommodation with good food in a safe and friendly environment.

The camp is set in its own small grounds next to a river, meaning most/all of the lodges have a view of the water and the wildlife that comes to drink from it. Our lodge was a family lodge, consisting of two adjacent 'tent' lodges connected by an adjoining lounge. The lodges have a solid floor and some built internal walls, encased in a large (giant in fact) canvas tent. You get all the feel of being close to nature with all the creature comforts of a normal hotel room (shower/bath/spacious bathroom, large bedroom with power, lights and sizeable double bed). We had a big double bedded lodge and next door a triple bedded lodge which worked well for our family.

The food is served in the dining area, contained in the main hotel block. Food was generally excellent and vegatarians were really well catered for. The chef and waiting staff were really friendly and helpful, reception staff a bit less so.

At night there was a small fire to sit around but mainly people retired early to recover from/prepare for another early start on safari.

Although the camp is outside the park, don't be surprised to see wildebeest or baboons drinking in the river and zebras walking by outside.

A few things to consider/watchouts:
Power isn't on permanently - the generator is on 6-10am, 12-3 and 6-midnight. It wasn't a hassle particularly but worth taking torches for toilet trips in the night. There was fairly decent wifi at the resort in the main block only, obviously this only works when the power is on and gets jammed in early evening when everyone is back.
Hot water was plentiful but is supplied via a solar panel boiler. A reminder not to use all the hot water in your evening bath if you also want a shower in the morning.
The tents were quite noisy - both internally (floors creaked) and also from the animals outside. Every night, we went to sleep listening to the baboons and the birds and were woken by the wildebeest. It added to the experience and was exactly what we hoped it to be but you really do feel you're in the middle of it all and for those hoping for a perfect night's sleep, you'll be disappointed.
Finally, you need to understand that this location is genuinely remote. Mara Leisure is close to the park entrance and a small village called Talek which is about 2 hours from a built road. Visiting the Masai Mara park is an experience of a lifetime and in our opinion is worth every bump and shake the journey getting there will provide but this isn't a day trip for the casual traveller and involves some effort to earn your enjoyment!

There are other camps you can stay at in the area and while we don't know how they compare, we'd recommend Mara Leisure as a great option, particularly for families looking for a real safari experience.

Room tip: The family lodge Jambo 3 and 4 were great.
Date of stay: August 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank Haddock2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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