The room was big and spacious, good ambiance and kevin the host to our table was pleasant and great service, it was cold due to the aircon and it had also rained so it was chilly. Food was sumptuous and this was Al carte menu. Buffet was not available that was a little dissapointing not to have a variety to choose from.More
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Great food, compliments to the Chef. Exceptional services by the waiter called Kevin- efficient, coordinated and polite. I did not get a chance to experience the buffet as the numbers were few. I will be back to try it out.
Dear J T,
Greetings from PrideInn Azure Hotel Nairobi. Thank you for your 5-star review of our hotel. We are delighted to hear that you enjoyed your stay at PrideInn Azure Hotel Nairobi and that our food was a positive part in your experience. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.
Best Regards,
Purity Mutwiri
Honestly if asked, I will rate the whole experience from day one of reception to check out at 100%.
The charming and friendly staff, a very clean and comfortable bedroom. Friendly room attendants.
Not to mention yummy meals and excellent service.
I won't hesitate to definitely recommend anybody to experience the same any time any day!
Dear Ezra,
First and foremost we would like to thank you for choosing PrideInn Azure Hotel Nairobi for your stay. We are proud to know that you enjoyed our service, professional staff and comfortable room. Once again, thank you for your excellent review and we look forward to welcoming you again soon at PrideInn Azure Hotel Nairobi.
With Best Regards,
Purity Mutwiri
Had dinner at the restaurant yesterday with friends and our waiter, Kevin, was outstanding. We very much enjoyed his service. We all enjoyed our food as well. Only downside to our experience was that the air con was not working and the place became quite cold.
Dear Valued Guest,
Thank you very much for sharing your amazing and heartwarming review.
I am delighted to read that we have met your expectations and made your visit so special and memorable.
However, we have noted your concern about the air con which needs improvement.
I do appreciate your comments about our services and our team members.
I will definitely congratulate the team and share your amazing feedback with them.
We look forward to hosting you back to the PrideInn Azure Hotel and aim your next visit will be more enjoyable.
Best regards,
Anne Wambui
We stayed in pridelnn Azure.
i dont know how to start. its wow. the staff are very friendly.food was the best.i want to appreciate the Head Chef.i managed to interact with Chef Tom.he made
our stay be wonderful.he was always their for us.
At the Receiptin i cant fail to maintion the security team with warm smile .eg the security lady in stort hair.
The staff only needs to put more on the customer care.otherwise Azure would be the best.
Rooms are clean n comfortable we will automatically come back.
Dear Saraj
I am delighted to read that we have met your expectations and made your visit so special and memorable.
I do appreciate your comments about our services and our team members.
I will definitely congratulate the team and share your amazing feedback with them.
Regards
Purity Mutwiri
The experience at PrideInn Azure was excellent right from the reception.We arrived quite early and were welcomed by Anita at the entrance.The check in took less than 7minutes and Collins the receptionist on duty was very professional with us.
The facility is well maintained and the rooms are clean and spacious.
Not to forget Chef Tom who treated us so well,always came to check up on us and get feedback about our stay.
Special thank you to Amelia at the Front Office
Dear Heidi,
I am delighted to read that we have met your expectations and made your visit so special and memorable.
I do appreciate your comments about our services and our team members.
I will definitely congratulate the team and share your amazing feedback with them.
Regards
Purity Mutwiri
