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“Excellent hotel in Nairobi”
Review of House of Waine

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House of Waine
Ranked #23 of 165 Hotels in Nairobi
Certificate of Excellence
Oceanside, CA
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Excellent hotel in Nairobi”
Reviewed 29 October 2016

We stayed at the House of Waine after arriving in Nairobi in mid-September, 2016. After 24 hours of being on the plane, we arrived at about 10:30 PM. Amazingly, the very courteous and helpful staff offered to fix us dinner at that hour! We said thanks, but no, and collapsed into the very comfortable beds. Coffee and tea arrived early the next morning, and we went downstairs for the very healthy and excellent breakfast. This part of September is apparently in the gap between the high use summer and fall seasons in Kenya and Tanzania - there were only four other visitors while we were there for two nights. We spent the day roaming Nairobi, and returned to a fantastic dinner provided by Bernard, Robert, and the outstanding kitchen staff. Earlier in the day, my wife had mentioned in passing that our trip was partly covered by her birthday. At dinner's end , Bernard, Robert, and the staff presented her with a delicious cake and fine champagne, and sang happy birthday in the local dialect!! The House of Waine is a wonderful small boutique hotel, with the best staff we have met in a very long time. When we return to Africa in the future, it will certainly be where we stay after the long trip from the US.

Room Tip: All the rooms were very spacious and luxurious - with excellent coffee delivered first thing in the...
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  • Stayed September 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bud_phillips2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HoWNairobi, Manager at House of Waine, responded to this review, 8 November 2016
Thank you for choosing House of Waine and it was a pleasure hosting you in September.
We are glad you spent two nights with us and got an opportunity to enjoy the various attractions in the area and that we made your stay and your wife's birthday memorable.

Bernard, Robert, our kitchen staff and the whole team appreciate your kind feedback and look forward to welcoming you back on your next visit.

House of Waine team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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252 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (68)
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1 review
Reviewed 17 October 2016 via mobile

Thoroughly enjoyed my stay at House of Waine. The attention to detail is impeccable and was a lovely way to finish my travel plans in Kenya. A warm welcome with an oversized suite it was always going to be a place I would never forget.

Stayed October 2016, travelled solo
Helpful?
Thank Amee B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HoWNairobi, Manager at House of Waine, responded to this review, 8 November 2016
Thank you for choosing House of Waine and taking time to give us your kind feedback.
We are happy to note that you enjoyed your stay with us, like the room and the attention to detail by our team.

We all look forward to welcoming you back.

House of Waine team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamilton, New Zealand
Level 5 Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 26 September 2016 via mobile

You feel yourself transported back in time to colonial Africa of a hundred years ago. This beautiful house has been converted to a guest house. Quiet, tranquil and very relaxing. Great service, great food and exceptional rooms. This is the ideal place to relax a couple of days after a long flight or before the long flight home.
I suggest you take the full board option (all meals included). It is a very inexpensive add on and the food is superb.

Stayed September 2016, travelled as a couple
Helpful?
Thank Tony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HoWNairobi, Manager at House of Waine, responded to this review, 8 November 2016
It was a pleasure hosting you and we appreciate your kind feedback. We are glad to note that you had a memorable stay with us, like the rooms, tranquility, quiet, rooms, service and food.

We hope to host you again on your next visit.

House of Waine team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 September 2016

We have spent a total of 4 nights in House of Waine during our honeymoon. First when we arrived in Nairobi after our flight to Kenia, secondly returning from our 6 day safari trip, and thirdly when we were kicked off our flight to the Seychelles due to vaccination card issues... So we were required to stay 2 more nights in Nairobi before taking off to the Seychelles. But 2 more nights at HoW is not a problem at all. We have seen 3 different rooms, but they are all spacious and comfortable. The last room we had was very spacious and had a private balcony overlooking the beautiful garden and swimming pool (which was a bit cold)

Hotel staff is all very friendly and supportive to accommodate any requests. Even at 5:30 in the morning breakfast (although not extensive) is served. Food is good and reasonably priced, but there is room for improvement.

Location was practical given proximity of both airports and provides a quiet get away from hectic Nairobi

Would definitely come again.

  • Stayed September 2016, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank WouterDG81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HoWNairobi, Manager at House of Waine, responded to this review, 8 November 2016
Thank you for choosing House of Waine and it was a pleasure hosting you.
We appreciate your kind feedback and are happy to note that you liked our rooms, gardens, friendly staff, location with proximity to airports and have also note the areas we can improve on.

We look forward to welcoming you back on your next trip.

House of Waine team.
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Nairobi, Kenya
Level 3 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 September 2016

Spent 2 nights in the honeymoon suite which was large yet cozy. Bathroom was modern and tastefully done. The rooms are also very quiet, unfortunately we were unable to enjoy the balcony due to rain on both days. The staff was extremely courteous and helpful. We thoroughly enjoyed the pear pastry, which the chef was happy to share the recipe with us. **We also got a bottle of champagne which we are yet to open**! We will definitely be back!

  • Stayed May 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank 303Malaika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HoWNairobi, Manager at House of Waine, responded to this review, 8 November 2016
Thank you for staying with us and taking time to give us your kind feedback.
We are glad you liked your room, found our team courteous and helpful and enjoyed our pear pastry delicacy.

We look forward to welcoming you back.

House of Waine team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about House of Waine

Property: House of Waine
Address: Masai Lane & Bogani Road | Karen, PO Box 25035, Nairobi 00603, Kenya
Region: Kenya > Nairobi
Amenities:
Free Parking Restaurant Swimming Pool Airport Transportation
Hotel Style:
#1 Family Hotel in Nairobi
#1 Romantic Hotel in Nairobi
#9 Business Hotel in Nairobi
#22 Luxury Hotel in Nairobi
Price range (per night): ₹ 30,566 - ₹ 48,032
Hotel Class:4.5 star — House of Waine 4.5*
Number of rooms: 11
Official Description (provided by the hotel):
House of Waine is a family owned and run property and this is reflected in the name Waine which is made up of the initials of the family members. Originally a family house, it was lovingly converted to a boutique hotel and eventually opened in 2004. The interior design takes its cue from the Matriarch of the family and is imbued with a timeless elegance much like her. ... more   less 
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Also Known As:
House Of Waine Hotel Nairobi
Hotel Of Waine
Of Waine Hotel

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