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7 - 12 of 117 reviews
Reviewed 2 May 2019

We were grateful to eventually got to a hotel where there was a proper shower and toilet, and where everything was clean. The grounds are massive and you can actually go and take a stroll on it. The pool is welcome in the summer heat. We enjoyed a nice breakfast of eggs, sausage, toast, pineapple and watermelon. They also had some cereals to choose from. The staff are super friendly and kind!!!!
Hotel Troy is situated close to Giraffe Manor, Elephant Sanctuary and a big mall with the Carrefour supermark where we managed to get the right adaptor to use all over Kenya (including Uganda).

Room tip: The rooms in the main building is very nice
Date of stay: April 2019
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank maritaking
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 14 March 2019 via mobile

This is more like a small guesthouse unless you are booking the cabins. The location is very good for many of the surrounding attractions (Nairobi National Park, David Sheldrick Wildlife Trust, Giraffe Centre, Karen Blixen Coffee Gardens, Bomas of Kenya) as well as the International Airport and Train Station. A shopping centre is very close by for any banking, shopping, dining needs.
The staff at Troy are friendly, very accommodating and helpful.
The rooms are spacious and clean with comfortable beds and pillows and netting. Breakfast is fresh and has ample choices. They also serve excellent lunch and dinner a la carte with good selection to suit many tastes.
There is a pool with lounge chairs and a brand new pool bar to enjoy.
The hotel charges a bit too much for airport pick up. We used Uber 3 times for a fraction of the cost and that was an excellent deal.

Date of stay: February 2019
Trip type: Travelled as a couple
Thank Lorrie L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 27 February 2019 via mobile

Very helpful staff & smiley. Very nice Garden with different kinds of birds & swimming pool. 24 hour restaurant & caffee, very near to gala mall. Very easy in & out, at any time you reach you enter your room.

Date of stay: February 2019
Trip type: Travelled solo
Thank Salalem
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 15 December 2018

Even with a late 10 pm check in after a long flight, check in was welcoming, pleasant, and easy. The economy room was very large and comfortable. The breakfast was very good and plentiful. The staff was very friendly and nice. The grounds are quiet and attractive. The Karen location is very close and convenient to the Galeria Mall, David Sheldricks Elephant Orphanage,the Giraffe Center,Karen Blixen House, and the Nairobi National Park. Stay safely and economically here so you can give more to the Elephant Orphanage and support their great work.The Troy Hotel is doing everything right! Thanks for a great and pleasant stay!

Room tip: Even our economy room was large and comfortable...larger than it appeared in pictures
Date of stay: December 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank lee ann b
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 12 November 2018

Absolutely great location for touring- Nairobi Animal Park, the area of Karen, as well as downtown Nairobi. Super clean, great meals, even can do your laundry and make a driver available for you! They became more like family to me. I look forward to staying there again and again.

Date of stay: January 2018
1  Thank Becky B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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