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“A brand you can trust...”
Review of Java House

Java House
Ranked #42 of 656 Restaurants in Nairobi
Cuisines: International
Dining options: Breakfast
Restaurant details
Dining options: Breakfast
Reviewed 23 November 2015 via mobile

...for their coffee and internet! I was pretty stuck for a good cup of coffee and some fast reliable WiFi in Nairobi (needed to book accomodation) when I literally stumbled upon this Java House location. I'd been to Art Cafe, some place called Terriyaki that promised free WiFi and even some fancy patisserie - and failed to find one which had both coffee and the internet.

Couldn't have been more grateful for Java Housel! I totally get it now, why finding a Java House is such a big deal for Kenyans visiting Uganda. It's a brand you can trust. You seriously can't go wrong with these guys when you need a quality coffee house.

That's as a traveller. As a local, I brew their beans at home in Kampala because they care about sourcing and roasting some great blends. And I love how that passion tastes!

Thank ishtank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JavaHouseTeam, Manager at Java House, responded to this reviewResponded 25 November 2015

Thank you for reviewing us. We appreciate the support and kind words and we're happy to hear you enjoyed our food and service.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (176)
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62 - 66 of 176 reviews

Reviewed 21 November 2015

Used to be a place i'd hang out with my buddy about five years ago. paid a visit recently and the place was a mess, not clean as i remember it and the Coffee tasted like sand. The management needs to do something.

Thank CollinsJM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JavaHouseTeam, Manager at Java House, responded to this reviewResponded 23 November 2015

Thank you for this review. We appreciate and value all feedback from our customers and would like to follow this up with you.

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Reviewed 10 November 2015 via mobile

Great food and ambience. This is one of the more spacious Java restaurants which is great especially in the city centre. We had to wait for almost 45 minutes before someone could attend to us. Not sure if it's the space that's too big, but the waiters just didn't seem to pay much attention.

The food as arrived was great nonetheless but service needs to be improved. More attention to customers instead of waiters grouping to chat would be helpful.

Thank smwelu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JavaHouseTeam, Manager at Java House, responded to this reviewResponded 14 November 2015

Thank you for taking the time to give us this feedback, we appreciate it.

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Reviewed 2 November 2015

We ate here twice with a group of 29. I have been here many times. The food is always good and the shakes are great. The problem lies in the service on large groups. It does not appear that they are ever able to handle large groups well. will eat here again.

Thank Robby F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JavaHouseTeam, Manager at Java House, responded to this reviewResponded 9 November 2015

Hi Robby,

Thank you for providing us with this feedback. Would it be possible for you to send us your contact information should you wish for us to follow this up?

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2015 via mobile

Never a bad choice! Great service friendly people! Great fast internet and good food...great coffee and they have a soy option as well as decaf for no extra cost!:) i was impressed!

Thank Lorna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JavaHouseTeam, Manager at Java House, responded to this reviewResponded 19 October 2015

Thanks for taking the time to write this review. We're happy you enjoyed our services and hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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