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“A Hostel Like Experience, At Business Hotel Prices.”
Review of The Strand Hotel

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The Strand Hotel
Ranked #146 of 169 Hotels in Nairobi
Reviewed 6 December 2016

In a word....grim. I travel a lot and usually opt for mid range hotels. I don't expect a lot but The Strand, for what they charge, was very disappointing. Tiny room. No fans or A/C, so dank and smelly. Paper thin mattress. Toilet that did not flush. No hot - or even lukewarm - water. TV did not work. Says it has wifi, but it worked so infrequently it was unusable. Hallways dark with many lights out: had to use a flashlight to find my room, and then get the key in the door.

  • Stayed: November 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Scott1853
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (33)
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5 - 9 of 33 reviews

Reviewed 7 October 2016 via mobile

First of all, if you stay there, keep your valuables with you always. The toilets are without seat covers, no ventilation in the toilet. Humid, full of mosquitoes. Be careful what you order because the chef obviously doesn't know how to cook. If you can, choose another place.

Stayed: July 2016, travelled on business
Thank Alvaarao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2016

Stayed at the Strand for 5 days. It was a nice place. Staff were good. Breakfast was good with enough to eat and dinner was tasty and freshly cooked. The room was snuggly and room service was available at no extra cost.

  • Stayed: June 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank ombao2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2015 via mobile

Friendly staff but were definitely on "africa time". Nothing special about this hotel at all and is somewhat in a sketchy neighbourhood. Breakfast was good. They told us the national park was open at 8 but it was actually open at 6 am when we wanted to go.

Stayed: December 2015, travelled with friends
Thank KirbyJace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2015

I stayed at The Strand Hotel for one night in November 2015. The reservation was made by someone else and it was therefore not my choice. I paid US$ 90. The hotel is in a dilapidated part of town and thus not particularly welcoming. The room I stayed in was small with a balcony overlooking a rather well-worn apartment block. The room is small but clean although also well-worn. The bed was fine but the sheets have seen better days. There is no bedside stand or lamp. The room has only one power point, for the TV (which had 5 channels). The wifi is good when it is working but infrequently cuts out. There is no space in the room to put one’s luggage down as it is simply too small. The cupboard has only hanging space. There is a small desk area. There are no coffee making facilities in the room although there was a chipped cup and saucer.
A cleaner started sweeping the yard outside the room at 0615 and this was rather noisy as well as the staff preparing the breakfast.
The bathroom has a basin, toilet and shower. Water for the shower is heated with a device attached to the shower head that needs to be switched on outside the bathroom. This electrical device also had some exposed wiring making for a rather nervous shower experience. Guests not familiar with this system will have a cold shower, not that the water is terribly hot when used correctly. The toilet had no seat or cover and did not flush properly. There is no bathmat and the tiled floor is rather slippery. There is no hot water at the basin, so no shaving. There is no soap tray in the shower. Guests are provided with one towel and if you like showering in the evening and morning, as I do, the towel will still be damp in the morning.
I ordered a T-Bone steak with “creamy pepper sauce” for supper, except that the sauce did not arrive. When I queried this, I was told that they are out of pepper sauce. I requested that the price therefore be adjusted accordingly. The waiter and chef refused this request. I made my annoyance known but to no avail. The steak was tough and overcooked, the fries soggy and brown and the plate had a large chip in it. The service was slow and unsure.
In overview, I would not recommend this hotel as it is overpriced, the staff attitude, dishonesty, and poor quality of the bathroom.

Room Tip: Don't stay here.
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  • Stayed: November 2015, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank MarthinusCapeTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Strand Hotel

Address: Gandhi Avenue | Nairobi West, Nairobi 00300, Kenya
Region: Kenya > Nairobi
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #146 of 169 Hotels in Nairobi
Price Range: ₹ 3,471 - ₹ 13,884 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Strand Hotel 3*
Number of rooms: 50
Reservation Options:
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